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Open Road Volkswagen Manhattan

New York, NY

3.2
90 Reviews

798 11th Avenue

New York, NY

10019

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90 Reviews of Open Road Volkswagen Manhattan

January 30, 2012

My old car needed a lot of work and after years of never owning or leasing a new car I decided to investigate the options. I started with Dealerships on Eastern Long Island close to home. Having decided on More

by Robert 8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Val Deheljan and Eddie Lopez
January 13, 2012

They are tooooooooooooooo bad, just want to make money from you: the finance manager, the sale guy, they will try to rob your wallet many times. I'm been robbed at the price, the service fee, the bank fee More

by vwfan501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David
December 13, 2011

Tried calling 7 times over a 5 hour period to find out if they had a part, was never able to speak to anyone in parts. More

by Cinqueg
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Receptionist
November 23, 2011

PLEASE READ!!! I want to stress to whoever has a VW, please do not bring it to this dealership. I brought my vehicle in for a clicking noise in the front drivers side that another dealer couldn't figure More

by Dcamilo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Valentine (service manager) & Norman (service advisor)
August 05, 2011

I left two voice mail messages with the service department two days in a row. This is the third day and still no returned call. After my first message, I went to the dealership to ask some question More

by nyer123
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
don't know
June 28, 2011

Parth was a pleasure to work with. He insisted that I start with a test drive and immediately got me with his friendliness and knowledge of the car. More

by Taniagnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parth Sharma
May 28, 2011

She is very nice person. I really recommend Wendy. She is very nice person. I really recommend Wendy. Actually, I had bad experience with east cost mall service center. So I didn't want to lease VW ca More

by tiffanyparkny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Nam
April 13, 2011

At this dealership, I was respected and not pushed into buying or signing anything. I walked in and felt relaxed and welcomed. I did not feel like there were dollar signs on my forehead. Paarth Sharma is More

by VOLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paarth Sharma
April 05, 2011

The sale offer me a MSRP when I told him that I want a Golf 2011 with all option. Come on. Nobody buy a new car with the same price that quote on Internet. Also, I walked into the showroom floor and I di More

by cchny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no name
January 28, 2011

This is the most unprofessional, unscrupulous dealer imaginable. I leased a new VW and traded in my old car on January 3rd. The dealer delayed making the payoff for so long that I had to make another p More

by bhordon
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Val, Ed
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