Open Road Audi of Manhattan

My experience wasn't going so well because of a different sales person, but with Dexter and Eduardo they totally took the time out to find out my concerns and amend them and got me into a new car f different sales person, but with Dexter and Eduardo they totally took the time out to find out my concerns and amend them and got me into a new car for less which is great news for me. More

I found the salesman (Tony Tonchev) to be very fair and helpful. He answered all of my questions, introduced me to the car and has quickly responded to emails when I had a question about the functioning of helpful. He answered all of my questions, introduced me to the car and has quickly responded to emails when I had a question about the functioning of the car. This has been the easiest experience I have had in purchasing a new car. More

It is rare to find a car dealership that earns a rating of 10 out of 10 in my book. Open Road Audi of Manhattan achieved that lofty goal. Hurricane Sandy had totaled my 2012 Audi A6, and, as I am a healt of 10 out of 10 in my book. Open Road Audi of Manhattan achieved that lofty goal. Hurricane Sandy had totaled my 2012 Audi A6, and, as I am a healthcare professional, finding myself without a car was not a viable option for me. After Geico paid off Audi (on my 2012 lease) I went back to Dan Lessa ( my sales rep) and informed him of my plight---when I leased my 2012 Audi, I had an Acura TSX to trade in, but now I had nothing. He stunned me by telling me to sit down, take a deep breath, and listen, because he was going to put me into the seat of a 2013 Audi A6. I don't know how he did it, but a few days later I was indeed behind the wheel of my new 2013 Audi A6, paying $14 less a month on my lease, and gaining 2 new features that I didn't have before. This dealership rates tops with me for service also. They are there for me no matter what I need, and answer all my questions that in my past history with car dealers were always found to be a pain in the neck. Nothing seems too much for them, including making sure that I always have a loaner car to serve my patients' needs. So I am never without wheels. Dan Lessa is the most knowledgeable sales rep I have ever met in the auto business, and has the patience of a saint. All in all Open Road Audi of Manhattan serves all my needs and serves them well. 5 stars out of 5. More

I bought an A4 and the sales department was very competitive and friendly. The final sales went smoothly and there were no surprises at closing. There was a minor problem with the car and the servi competitive and friendly. The final sales went smoothly and there were no surprises at closing. There was a minor problem with the car and the service department took care of it immediately with a smile More

Great experience over all. All the staff we met with were extremely helpful. Showroom was gorgeous, and service was impeccable. The process was as fast and painless as possible. extremely helpful. Showroom was gorgeous, and service was impeccable. The process was as fast and painless as possible. More

If you're thinking about buying an Audi this is the place to go! The showroom is gorgeous and everyone here is super friendly! My salesperson Steve Rubinchik was amazing, he got me into a new A6 after my pr to go! The showroom is gorgeous and everyone here is super friendly! My salesperson Steve Rubinchik was amazing, he got me into a new A6 after my previous one was destroyed in sandy. Thanks to him I was back on the road in under 5 days and they even offered me a loaner for the few days I had to wait until picking up my new car. The service him and his manager Tom provided for me was top notch. Steve's product knowledge is impeccable and you should definitely see him if coming here! More

I was so delighted to find Thomas Seifert the general manager at Audi of Manhattan. I previously negotiated the details at his prior location and was happy to reconnect with him. He remembered the deta manager at Audi of Manhattan. I previously negotiated the details at his prior location and was happy to reconnect with him. He remembered the details of my 2010 Audi A4 and was completely versed in all of the options and packages so that I could price and order my next Audi. A 2013 Audi A7. His patience and attention to me made it very easy to move forward with my order. He allowed me to test drive the cars I was considering and even try parking it in my very narrow garage. His hospitality and warmth is unmatched. While meeting with him, he allowed me to park at the dealership and detailed my 2010 A4 to look like new; inside and out. Salesman Scott Wernick was excellent in getting my insurance and registration details in place so that delivery of the car with plates and all was absolutely smooth. His knowledge of every feature of the A7's technology systems was unbelievable. He walked me through every step and set up every customer preference for me. Laura was absolutely the most charming and well prepared financial manager who prepared all of the contracts and paperwork so that the financial terms were clear and well documented. I have negotiated many luxury purchases and leases over the last 30 years with Audi, Mercedes, Volvo, Lexus, Saab and even Peugeot. My experience at Audi Manhattan has definitely been unsurpassed. I attribute this all to General Manager Thomas Seifert who his hands on, genuinely interested and has built a great dealership team where everyone helps each other and treats every customer special. You definitely don't sense a resentment or tension among the salespeople as you do in every other dealership. The design and space of this new showroom is just amazing. More

Dan helped me select my audi efficiently and quickly. He was also kind. I came to an agreement and settled the finances quickly and to my satisfaction. Laura took care of my paper quickly and effiently as w was also kind. I came to an agreement and settled the finances quickly and to my satisfaction. Laura took care of my paper quickly and effiently as well. I was offered a lot of coffee which I happily drank. My Audi was delivered to my home after a few hours which impressed me. More

I had a great experience. Scott helped me find the perfect car, a great deal and all while being super-nice. He continually told me to come back or call with any questions, etc. Dexter was just as k perfect car, a great deal and all while being super-nice. He continually told me to come back or call with any questions, etc. Dexter was just as kind and helpful. He helped me with the administrator part of buying my new car and couldn't have been nicer. I hope Service is as nice as Sales. More

The Service department is Friendly, professional and their work is great. The service team makes it a pleasure to go in for service. I would definitely recommend this service department to others their work is great. The service team makes it a pleasure to go in for service. I would definitely recommend this service department to others More