
Open Road Acura of Wayne
Wayne, NJ
By Type
268 Reviews of Open Road Acura of Wayne
Best place to buy your car. Sales Man Dave was very nice to present my offer to his Manger Mr.Carl.He was was very Co operative too.And Mr. ED.in finance is very good to shop a Sales Man Dave was very nice to present my offer to his Manger Mr.Carl.He was was very Co operative too.And Mr. ED.in finance is very good to shop around to get best terns and rate for my loan.Overall was great shopping deal with team of OPEN ROAD ACURA of Wayne NJ Good job My wife love the place and people They deliver my car before promise time...!!!! ?.. More
Excellent-Xenia Haines I have worked with Xenia Haines, as my service consultant, for almost one year. She is trustworthy, kind, courteous, professional and always has a sm I have worked with Xenia Haines, as my service consultant, for almost one year. She is trustworthy, kind, courteous, professional and always has a smile on her face. She always informs me what must be done and what can wait until next time. There is never a time when I am told everything needs to be done at once. She keeps a running "to do" list and a "must do " list. There always has a loaner car for me, even in times of emergencies. She knows how to take care of her clients. She always explains the problem with your car and why it needs to be fixed or can wit until next time. If Xenia is not in when I call, I wait until she is. I have worked with many service consultants, in the last ten years, and no one compares to Xenia. More
Great Customer Service I would recommend this dealer to anyone looking for maintenance on their Acura. I have always used them for regular maintenance and have become accu I would recommend this dealer to anyone looking for maintenance on their Acura. I have always used them for regular maintenance and have become accustomed to their courteous, professional and friendly customer service. Xenia Haines is an excellent service consultant..........always friendly, accommodating and professional. They do solid work and our efficient........always helpful with a loaner car if necessary as well. More
Great Dealership! I didn't know what to expect when I walked into Wayne Acura but Fred, the sales guy, made me feel at home. This is my third purchase of an Acura from I didn't know what to expect when I walked into Wayne Acura but Fred, the sales guy, made me feel at home. This is my third purchase of an Acura from this dealership and as you can see I enjoy doing business with them. They make you feel like family and as they say YOU are apart of the Acura Family. Great service extends to Carl and Ed too, great guys!! More
Great experience!!! Mr. Hill is very knowledgeable, extremely helpful & friendly. He took the time to professionally answer all of my questions & concerns with a smile. D Mr. Hill is very knowledgeable, extremely helpful & friendly. He took the time to professionally answer all of my questions & concerns with a smile. Definitely a great experience! More
Excellent Service from Open Road Acura of Wayne I would highly recommend this dealer to anyone looking to purchase an Acura. Fred Hill provided excellent customer service and did a great job. My hat I would highly recommend this dealer to anyone looking to purchase an Acura. Fred Hill provided excellent customer service and did a great job. My hat goes off to Carl and Ed as well, they did everything they could to find me financing so I can drive off in my new Acura TL. I will be bringing my business to this dealer for years to come based on my excellent experience here. More
Dealership Hospitality THE GENTLEMAN (JOSH, DANNY, CARL, AND ED) AT ACURA OF WAYNE, MADE MY CAR BUYING EXPERIENCE. ONE OF THE MOST PLEASANT AND WELCOMING EXPERIENCE EVER THE GENTLEMAN (JOSH, DANNY, CARL, AND ED) AT ACURA OF WAYNE, MADE MY CAR BUYING EXPERIENCE. ONE OF THE MOST PLEASANT AND WELCOMING EXPERIENCE EVER. DANNY WAS HELPFUL WITH ALL MY CAR GEEKY QUESTIONS AND HOSPITABLE WHILE WE WAITED ON THE BANKS, JOSH WAS PATIENT WITH EXPLAINING THE CONTRACT DETAILS, CARL WAS DILIGENT AND ATTENTIVE WITH MY NEEDS ON WHICH CAR BEST FITS ME AND MY BUDGET. ED WAS OVER ALL WELCOMING AND PATIENT WITH MY LAST MINUTE CHANGES. THEY DIDN'T JUST SELL ME A CAR. THEY HELPED ME BUY A CAR, EVEN FRED. (MY PERSONAL HATER) More
Great Service Experience I recently brought my MDX in for some warranty work. In the past, I haven't been very impressed with service writers at other dealerships. This was my I recently brought my MDX in for some warranty work. In the past, I haven't been very impressed with service writers at other dealerships. This was my first time at Open Road and I had a very good experience. Xenia Haines scheduled my appointments, explained in detail everything that I needed to know about my car, and made sure I was comfortable in the lounge. She even made sure that I was in and out in time to pick my kids up from school. She is very personable and asked about my dogs, my kids, and in general was super friendly and approachable. As a woman, it is easy to be intimidated at a dealership. Xenia really made me feel comfortable. I could tell that she was very knowledgeable and really knew what she was talking about. I had a very good experience working with her, and she will definitely be the reason that I come back to Open Road again. More
Can't wait to have service done I enjoy the wonderful personality that I receive every time I come here for service when Xenia is working. Always a pleasure to cone here I enjoy the wonderful personality that I receive every time I come here for service when Xenia is working. Always a pleasure to cone here More
Great place to go to. Every time I need my oil changed I go there; Everyone is extremely friendly & professional specially Xenia who always takes care of everything needed Every time I need my oil changed I go there; Everyone is extremely friendly & professional specially Xenia who always takes care of everything needed for my vehicle. I strongly recommend this place as they explain everything and are really personable. More