Olathe Ford Lincoln
Olathe, KS
Filter Reviews by Keyword
By Type
1,520 Reviews of Olathe Ford Lincoln
I have been buying from Olathe Ford for years. Always wonderful service and friendly people to deal with. They have always been there when I needed something. Always wonderful service and friendly people to deal with. They have always been there when I needed something. More
Everyone was pleasant and listened. The idea is simple enough in customer service but not always practiced so you notice it when it's present. Matt Hoover and his assistant listened whe The idea is simple enough in customer service but not always practiced so you notice it when it's present. Matt Hoover and his assistant listened when I said I had to wait for the car (oil change + the works) and said he'd make sure I get out of there asap. I was out in under 2 hours. That was great. The only ding was there was grime/oil on the inside drivers door handle pull from a tech getting inside the car. It quickly wiped away so no harm no foul. They did vacuum the interior and was greatly appreciated! *I requested for no car wash. More
Quick service and friendly staff. The only reason I'm not giving you 5 stars is I noticed on my invoice that it looks like a car wash was supposed to be included in my "Works" packag The only reason I'm not giving you 5 stars is I noticed on my invoice that it looks like a car wash was supposed to be included in my "Works" package. I can say for certain that my car was not washed when it was finished. I might be misreading the invoice, but for an $80 service you would think that it would get washed. More
I have always been treated extremely well by all of the employees. Yesterday Cole was my service manager and he was exceptionally pleasant and helpful with my questions about my car. I always feel my car i employees. Yesterday Cole was my service manager and he was exceptionally pleasant and helpful with my questions about my car. I always feel my car is in capable hands. Thank you for great service! More