O'Donnell Honda
Ellicott City, MD
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947 Reviews of O'Donnell Honda
Terry Askin was very helpful with the purchase of our new CR-V. He was very thorough in showing us all the options of our car. The whole process from the time I saw the car on their web site until we drove CR-V. He was very thorough in showing us all the options of our car. The whole process from the time I saw the car on their web site until we drove off the lot with it was a very smooth and quick process. I would definitely recommend O'Donnell Honda to anyone who is in the market for a new car. More
My experience with the sales and service department has been outstanding. Everyone there works with your schedule to make things work to fit your need. When I bought my Odyssey, Jerry went out of his way t been outstanding. Everyone there works with your schedule to make things work to fit your need. When I bought my Odyssey, Jerry went out of his way to work with me to make it happen. He answered all my questions no matter how many times I called. More
the sales man JT is very articulate, precise and easy to deal with in terms of numbers, he specifically knows what he is selling as well as the product knowledge, no hassle, no pressures, which i thought it deal with in terms of numbers, he specifically knows what he is selling as well as the product knowledge, no hassle, no pressures, which i thought it would be long day for me to deal with dealership, overall, the presentation of price, the car was in deed a good deal, and we thought that finance officer gave me a chance to decide without pressure, i recommend this dealership with A 4 STARS!!!! there is a great impression this dealesrship will stay in the business for long because of the good rapport between customer and sales staff.........thanks for the help guys especially my salesman JT.....l. More
Buying a car from O'Donnell was a pleasant experience. I think that I always got correct and quick answers to my questions and concerns. Merle and Musa were great. I spent a lot of time looking around at o think that I always got correct and quick answers to my questions and concerns. Merle and Musa were great. I spent a lot of time looking around at other cars and dealers, both in person and online, and feel they were by far the best. In addition their price was the lowest I found. More
My husband contacted Jerry to compare prices with other Honda dealerships. He was reponsive, friendly and extremely willing to work with us. He offered to beat other dealership's prices and was true to his Honda dealerships. He was reponsive, friendly and extremely willing to work with us. He offered to beat other dealership's prices and was true to his word. His partner JT actually worked with us on the night of the sale and honored the agreement that my husband and Jerry had come to on price without any questions. We completed the sale in an efficient manner. JT, Jerry and the finance/loan person were great, answering all questions we had. They really made the experience a great one. More
I could not have asked for a smoother experience in purchasing a new car. Our sales person was knowledgeable, friendly and made purchasing our vehicle easy. The overall process was efficiently managed purchasing a new car. Our sales person was knowledgeable, friendly and made purchasing our vehicle easy. The overall process was efficiently managed and we were not kept waiting for extended periods of time. 15 years ago I bought a car at the same dealer and had an easy experience. This is part of the reason we went back and not to another Honda dealership in the area. I am pleased to say that my experience this time was just as good. More
It was direct, no beating around the bush, say one and deliver another (a car buying experience I have had before), hassle free, simple, straightforward, a sales associate who is inclined to work around y deliver another (a car buying experience I have had before), hassle free, simple, straightforward, a sales associate who is inclined to work around you and leave it convincing and pleasant - an experience I cherished. U rock JT Fields..... More
My car buying experience at O'Donnell Honda was the best I have ever had. I have purchased over 10 cars in the past and this was easily the best I have been treated and dealt with from the beginning to the I have ever had. I have purchased over 10 cars in the past and this was easily the best I have been treated and dealt with from the beginning to the end. From prompt curtious replies to my emails and phone calls to the upfront no hassle pricing I recieved allowed me and my family to decide quickly on our new car. The financing was done quickly and without hassle. Cheri Glossinger the internet sales representative, was a breath of fresh air and extremely helpful. I would recommend O'Donnell Honda to anyone looking to be a new car without hesitation. More
I just bought my brand new 2011 Honda Pilot using internet pricing at O'Donnell Honda in Ellicott City. They had the model and color that I wanted in stock. This was my least stressful new car purc internet pricing at O'Donnell Honda in Ellicott City. They had the model and color that I wanted in stock. This was my least stressful new car purchase ever! The pricing beat Costco's auto buying program's cost. More
We love O'Donnell Honda--we've bought several cars there in the last 10 years, and We have found the entire experience to be very straightforward and fair. This time Brandon Smith was the employee who helpe in the last 10 years, and We have found the entire experience to be very straightforward and fair. This time Brandon Smith was the employee who helped put us in a New CRV, and he was very patient and helpful, working with us to help us decide on a model, arrive at agreed-upon price for trade-in and finally making the last step toward the purchase of a new car that we just love. As we have in the past, we are thoroughly satisfied with the experience at O'Donnell, and wouldn't go anywhere else to buy a new car. More