O'Donnell Honda
Ellicott City, MD
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943 Reviews of O'Donnell Honda
My husband contacted Jerry to compare prices with other Honda dealerships. He was reponsive, friendly and extremely willing to work with us. He offered to beat other dealership's prices and was true to his Honda dealerships. He was reponsive, friendly and extremely willing to work with us. He offered to beat other dealership's prices and was true to his word. His partner JT actually worked with us on the night of the sale and honored the agreement that my husband and Jerry had come to on price without any questions. We completed the sale in an efficient manner. JT, Jerry and the finance/loan person were great, answering all questions we had. They really made the experience a great one. More
I could not have asked for a smoother experience in purchasing a new car. Our sales person was knowledgeable, friendly and made purchasing our vehicle easy. The overall process was efficiently managed purchasing a new car. Our sales person was knowledgeable, friendly and made purchasing our vehicle easy. The overall process was efficiently managed and we were not kept waiting for extended periods of time. 15 years ago I bought a car at the same dealer and had an easy experience. This is part of the reason we went back and not to another Honda dealership in the area. I am pleased to say that my experience this time was just as good. More
It was direct, no beating around the bush, say one and deliver another (a car buying experience I have had before), hassle free, simple, straightforward, a sales associate who is inclined to work around y deliver another (a car buying experience I have had before), hassle free, simple, straightforward, a sales associate who is inclined to work around you and leave it convincing and pleasant - an experience I cherished. U rock JT Fields..... More
My car buying experience at O'Donnell Honda was the best I have ever had. I have purchased over 10 cars in the past and this was easily the best I have been treated and dealt with from the beginning to the I have ever had. I have purchased over 10 cars in the past and this was easily the best I have been treated and dealt with from the beginning to the end. From prompt curtious replies to my emails and phone calls to the upfront no hassle pricing I recieved allowed me and my family to decide quickly on our new car. The financing was done quickly and without hassle. Cheri Glossinger the internet sales representative, was a breath of fresh air and extremely helpful. I would recommend O'Donnell Honda to anyone looking to be a new car without hesitation. More
I just bought my brand new 2011 Honda Pilot using internet pricing at O'Donnell Honda in Ellicott City. They had the model and color that I wanted in stock. This was my least stressful new car purc internet pricing at O'Donnell Honda in Ellicott City. They had the model and color that I wanted in stock. This was my least stressful new car purchase ever! The pricing beat Costco's auto buying program's cost. More
We love O'Donnell Honda--we've bought several cars there in the last 10 years, and We have found the entire experience to be very straightforward and fair. This time Brandon Smith was the employee who helpe in the last 10 years, and We have found the entire experience to be very straightforward and fair. This time Brandon Smith was the employee who helped put us in a New CRV, and he was very patient and helpful, working with us to help us decide on a model, arrive at agreed-upon price for trade-in and finally making the last step toward the purchase of a new car that we just love. As we have in the past, we are thoroughly satisfied with the experience at O'Donnell, and wouldn't go anywhere else to buy a new car. More
I've purchased two vehicles now from O'Donnell, and serviced all of my cars there. The sales team was extremely easy to work with - no hassles, no game-playing, excellent price, complete transparency serviced all of my cars there. The sales team was extremely easy to work with - no hassles, no game-playing, excellent price, complete transparency in terms of itemizing the costs and explaining the deal. By far the two best car buying experiences I've ever had. I've also had service done at O'Donnell on my other cars, and I would say again that my experience and the work were both excellent. O'Donnell's management, sales force, and service clearly "has it right" in terms of how to run a car dealership! More
Our buying experience at odonnell honda was AWESOME! At no time were we uncomfortable or pressured about the buying process. Kenny was very easy to work with and was able to address all of our questions an no time were we uncomfortable or pressured about the buying process. Kenny was very easy to work with and was able to address all of our questions and concerns. Even other sales persons at the dealership were friendly to us and even helped to entertain our daugher while we finalized the purchase. We were given a great price for our trade in and felt that the price of the veichle we bought was great. We are now proud owners of a Honda Pilot and will definitly return for our next purchase. More
I have a wonderful experience with this Honda dealership. The sale price that was given to me over the phone as "out the door price" is exactly what I got when I came to the store with no salesperson hassle The sale price that was given to me over the phone as "out the door price" is exactly what I got when I came to the store with no salesperson hassle and sale tactics. The price is very reasonable. Very professional and helpful people. I never experience the salesman pressure to buy the car I want from this dealership compare to the previous experience I encounter with other dealer. I highly recommend this dealership to friends and families. More
Ken Corker was very customer friendly, professional, and extremely knowledgeable regarding my purchase of my Honda Civic. He was readily available and accessible during the buying process. I would not hesit extremely knowledgeable regarding my purchase of my Honda Civic. He was readily available and accessible during the buying process. I would not hesitate in recommending O'Donnell Honda to friends and family whom might be in the market for a new or used vehicle purchase. The contractual phase of the purchase was expertly handled by your Business Manager to complete the transaction. I am enjoying my Honda very much and is fun to drive. Best regards, Raymon Cardenas More