O'Donnell Honda
Ellicott City, MD
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947 Reviews of O'Donnell Honda
I've purchased two vehicles now from O'Donnell, and serviced all of my cars there. The sales team was extremely easy to work with - no hassles, no game-playing, excellent price, complete transparency serviced all of my cars there. The sales team was extremely easy to work with - no hassles, no game-playing, excellent price, complete transparency in terms of itemizing the costs and explaining the deal. By far the two best car buying experiences I've ever had. I've also had service done at O'Donnell on my other cars, and I would say again that my experience and the work were both excellent. O'Donnell's management, sales force, and service clearly "has it right" in terms of how to run a car dealership! More
Our buying experience at odonnell honda was AWESOME! At no time were we uncomfortable or pressured about the buying process. Kenny was very easy to work with and was able to address all of our questions an no time were we uncomfortable or pressured about the buying process. Kenny was very easy to work with and was able to address all of our questions and concerns. Even other sales persons at the dealership were friendly to us and even helped to entertain our daugher while we finalized the purchase. We were given a great price for our trade in and felt that the price of the veichle we bought was great. We are now proud owners of a Honda Pilot and will definitly return for our next purchase. More
I have a wonderful experience with this Honda dealership. The sale price that was given to me over the phone as "out the door price" is exactly what I got when I came to the store with no salesperson hassle The sale price that was given to me over the phone as "out the door price" is exactly what I got when I came to the store with no salesperson hassle and sale tactics. The price is very reasonable. Very professional and helpful people. I never experience the salesman pressure to buy the car I want from this dealership compare to the previous experience I encounter with other dealer. I highly recommend this dealership to friends and families. More
Ken Corker was very customer friendly, professional, and extremely knowledgeable regarding my purchase of my Honda Civic. He was readily available and accessible during the buying process. I would not hesit extremely knowledgeable regarding my purchase of my Honda Civic. He was readily available and accessible during the buying process. I would not hesitate in recommending O'Donnell Honda to friends and family whom might be in the market for a new or used vehicle purchase. The contractual phase of the purchase was expertly handled by your Business Manager to complete the transaction. I am enjoying my Honda very much and is fun to drive. Best regards, Raymon Cardenas More
Everyone at O'Donell Honda was curteous and respectful and dealed directly and fairly with me throughout the process of purchasing my new CR-V. JT Fields was a wonderful agent who answered all of my quest and dealed directly and fairly with me throughout the process of purchasing my new CR-V. JT Fields was a wonderful agent who answered all of my questions and helped me make the best decision given my needs and my finances. I got a great price on my trade-in (Ford Escape), and when it came time to complete the transaction the dealer was very accomodating, as I was unable, at the time, to find my title (I was able to come back the next day with the title). I would and have been recommending O'Donnell Honda to my friends and family, and encourage any readers of this review to consult JT Fields specifically. You will get a great price, and no hassle. -- DJ More
Each employee let me know that it was important to him that I find the right car for me, at a fair price, as expediently as possible. My car had been lost in an accident and I had to get another quickly. that I find the right car for me, at a fair price, as expediently as possible. My car had been lost in an accident and I had to get another quickly. They listened to me. They gave me sound advice, were patient with my questions; I had a positive experience. I got my last car there, so I knew the service folks would guide me. There were several cars from among which to choose, so I could pick some style preferences. It was almost like shopping for a new car, but less expensive! I would encourage anyone who is car shopping to go there first, then last. More
My experience with this dealership was very positive. They didn't play games with pricing by adding a thousand dollar pin stripe (can't believe dealers still do those things but I had a recent experience They didn't play games with pricing by adding a thousand dollar pin stripe (can't believe dealers still do those things but I had a recent experience like that at another dealership), and negotiations were simple. My salesman was moderately knowledgeable about the product, but given all the information on-line about automobiles these days I had already done my homework. They were able to quickly locate the exact car I wanted and had the dealer options I requested in stock for quick installation. More
I highly recommend O'Donnell Honda for the service they provided when I bought my 2011 Honda Civic Hybrid from them last week. I felt no pressure to buy; my questions were answered in a sincere, honest ma provided when I bought my 2011 Honda Civic Hybrid from them last week. I felt no pressure to buy; my questions were answered in a sincere, honest manner; and I received an online qoute from them in record time. When I asked to take a car for a test drive, they provided me with the keys and explained the route they recommended which offered a variety of driving scenarios. Once I had decided to purchase a car, they stepped me through the purchasing process in a very organized, low-pressure manner. I feel that I got an excellent deal on my new car and a fair price on my trade-in. More
Internet quote for a Honda Civic EX-L was so good I scheduled a test drive for Saturday @ 3:00. Went for a test drive and completed the purchase within 2 hours. Hassel free, no surprises, great interes scheduled a test drive for Saturday @ 3:00. Went for a test drive and completed the purchase within 2 hours. Hassel free, no surprises, great interest rate, I couldn't ask for more. This is my 2nd car from O'Donnell and I had all my service for the first car through their shop. I've never felt they were pushing services or extras. Now we'll take both cars to O'Donnell for service. More
It was delightful to work with O'Donnell Honda in purchasing my fourth Honda Civic EX and trading in my third Honda. Obviously, Honda has been a wonderful and reliable car for us over the years. As y purchasing my fourth Honda Civic EX and trading in my third Honda. Obviously, Honda has been a wonderful and reliable car for us over the years. As you know, it's a stable product that literally "sells itself." That said, our salesperson Terry Askin was very straightforward and sincere. He was friendly, professional and informative. No question, we will recommend him and seek him out again when we are in the market for a new car. We have been USAA members for 45 years and utilized their buying service. O'Donnell Honda met their price, which we felt was extremely fair. We want to mention that the financial manager we worked with was a delightful, gentle and wise man. Also, we would like you to know that we found the O'Donnell Honda showroom itself to be a bright, clean and attractive environnment. More