O'Donnell Honda
Ellicott City, MD
Filter Reviews by Keyword
By Type
947 Reviews of O'Donnell Honda
It was an extreme pleasure to work with Mike Garvey in buying our new Pilot. His no haggle price easily beat other dealerships prices, so there was indeed no haggling needed. He exceeded all of my expect buying our new Pilot. His no haggle price easily beat other dealerships prices, so there was indeed no haggling needed. He exceeded all of my expectations and I would highly recommend using him for your next vehicle purchase. More
On our first visit we only test drove a few cars (Honda Civic and Insight). The salesperson was very friendly and knowledgeable but didn't put any pressure on us. We had more appointments that day with oth Civic and Insight). The salesperson was very friendly and knowledgeable but didn't put any pressure on us. We had more appointments that day with other dealers and said we would consider a Honda but not buy today. The salesperson did not try to keep us. We came back two days later for another test drive and decided to buy a 2012 Civic. The whole buying process was professional and smooth and the salesperson even offered to take the registration of our trade-in to the MVA. Overall we were very pleased. More
We called around to Honda dealers in the area to test drive a Honda Odyssey Touring to see if my wife would like the car. Jerry in sales arranged for us to have one available, even though they were in sh drive a Honda Odyssey Touring to see if my wife would like the car. Jerry in sales arranged for us to have one available, even though they were in short supply seemingly everywhere. We went in on a Wednesday evening and drove the car. We felt NO pressure to buy the car at all. Jerry simply allowed us to ask him questions and he told us about the vehicle. I was actually the one who initiated the possibility of buying one in the color my wife wanted. The one we drove was white and my wife didn't want that color. Jerry said for a trivial $100 deposit he would call around to see if he could find one in the area. On Thursday afternoon he called and said he had located one several hundred miles away. We said we'd be interested in the car and we came to agreement quickly on a price with the options we wanted added. On Saturday morning we went in and purchased the car and they offered us a very fair trade in value for our Toyota 4runner. The financing offered was outstanding and we are extremely happy with the whole experience. We will definitely be doing more business at O'Donnell Honda! More
The sales staff at O'Donnell Honda is helpful and courteous. A sales rep was quick to approach me in the car lot and asked me how he could assist me without being overly aggressive. I was happy with courteous. A sales rep was quick to approach me in the car lot and asked me how he could assist me without being overly aggressive. I was happy with the service I was provided from there forward. I was able to get a decent amount off of the sticker price for a Honda. To make the deal better than another dealership, they are willing provided future services for discount which I am happy with, as well. Overall, good experience and better than another Honda dealership that was not as accommodating O'Donnell. More
It was time to replace our 1999 Honda Odyssey (210,000 miles). After years driving the Odyssey - for many miles in numerous carpools and regularly servicing the car at O'Donnell - we were absolutely cert miles). After years driving the Odyssey - for many miles in numerous carpools and regularly servicing the car at O'Donnell - we were absolutely certain that another Odyssey was for us. We weren't quite sure whether we wanted a used or new car. After speaking with the gentleman in used cars and Cheri we decided on a new car. Both were very helpful in weighing the pros and cons of used and new cars for our situation. They genuinally seemed to want us to get what was best for us! Once we decided on a new car, Cheri was extremely helpful, thorough and efficient as hse guided us through the process. After the sale, she took the time to track down and send me a personal item I had left in the car. i also apprecited her follow-up phone call to see if we had any questions or conerns. Great service! More
Overall I had a great experience purchasing my new Honda Civic at O'Donnell Honda. My sales representative was very helpful and he did everything he could to make the car purchasing process a positive expe Civic at O'Donnell Honda. My sales representative was very helpful and he did everything he could to make the car purchasing process a positive experience. They were more than open to negotiations and they were very helpful in setting up my loan program. I felt like a valued customer. More
Overall, I was very happy with the experience of buying a new car on 4/30/11. The salesman was interested in explaining all the important details, and was patient with the various questions I asked. They g new car on 4/30/11. The salesman was interested in explaining all the important details, and was patient with the various questions I asked. They gave me a reasonable price on the new car, and they were accomodating to my needs. We bought a new car from O'Donnell 8 years ago, and have used them for servicing our Honda vehicles. They have always been very fair, and oriented towards good customer service. Thank You. More
Sean was helpful, courteous, and well-versed in the various car models. He allowed me to test drive several car types. Rajeev was able to get my interest rate decreased from 11.9% to 7.9% by speaking t various car models. He allowed me to test drive several car types. Rajeev was able to get my interest rate decreased from 11.9% to 7.9% by speaking to the bank and I am so grateful for his hard work and assistance! I will definitely be recommending O'Donnell Honda to friends! More
I had a wonderful experience at O-Donnell Honda. I never felt pressured or rushed, but always felt that I could ask anything or pop in any time during the process of buying my new car. They had everything r felt pressured or rushed, but always felt that I could ask anything or pop in any time during the process of buying my new car. They had everything ready ahead of time when they knew I was coming (to sign papers; to have remote start installed)and never seemed bothered when I arrived unannounced (to ask questions or look at the car again). Robert even had a rental car ready for me when he foufn out that the remote start install would take a few hours. Everyonein the dealership was friendly, even though they weren't working directly with me on my purchase. This is the second time I have purchased with O'Donnell Honda, and while I did test drive a few other makes of cars, Honda service and vehicles were by far the best. I won't even bother with other dealerships when I am ready for my next car...which considering it's a HOnda, may be a while! Thanks for everything! More
My experience with O'Donnell has been excellent. Our family has been driving Hondas for over 20 years, and this is the first car I have bought for myself. My mom's old car lasted 17 years, and due to th family has been driving Hondas for over 20 years, and this is the first car I have bought for myself. My mom's old car lasted 17 years, and due to the great service I was provided I was very inclined to buy from O'Donnell for myself. I thought the whole process once I decided on the car I wanted was very fast and easy, and overall was a great first experience. More