O'Donnell Honda

I had a wonderful experience buying a Honda Civic from O'Donnell Honda. Seth Glicksman gave me fantastic service, was very helpful, and answered any questions I had. He made the whole buying process very O'Donnell Honda. Seth Glicksman gave me fantastic service, was very helpful, and answered any questions I had. He made the whole buying process very comfortable and easy. My fiance was so impressed that he said he will be buying his next car there. A friend recommended going to O'Donnell Honda and now I will definitely be recommending it to others. Thank you! More

I think we set the record for fastest car purchase ever. We were in and out in 90 minutes. It was actually a pleasurable experience! Terry was fantastic and thorough in going through everything with us, eve We were in and out in 90 minutes. It was actually a pleasurable experience! Terry was fantastic and thorough in going through everything with us, even explaining how all the parts of the dashboard worked. Thank you!! More

My wife seen an tv ad the other day and was impressed enough to want to visit O'donnell Honda, i requested a internet price request to which i received a super quick response -> not really a price but he enough to want to visit O'donnell Honda, i requested a internet price request to which i received a super quick response -> not really a price but helpful information. My wife and i shopped at a number of different Honda dealerships in the area and finished with O'donnell Honda, they were the ONLY dealership that i visited that had exactly the car i wanted. Mr. Wilkie came out and introduced himself, asked if we could help, i told him very simply, can we see this car and give me and my wife some time to talk alone, he got the keys and gave us time. Mr. Wilkie said "what's it going take to make a deal today, I gave him my price and within 10 minutes we was back to me with THAT price... car sold! I was very pleased with the whole deal, if i had any issues at all it would be that it took to long getting to the finance office, but being fair to O'donnell Honda they were very busy. Would I buy again from O'donnell Honda -> YES IN DEED!! Great buying experience and great people to do business with. More

John Melvin was the associated that help with my purchase. He was very plesant and helpful. He was able to answer all questions to my satisfaction. I would recommend him as the go to person whe purchase. He was very plesant and helpful. He was able to answer all questions to my satisfaction. I would recommend him as the go to person when coming to O'Donnell Honda. More

My passage window weather-strip is split and window was stuck down. I brought in on 07/06/11 to fix it and they placed a special order and wrote a note on invoice said the part will be arrived on 07/08/11 stuck down. I brought in on 07/06/11 to fix it and they placed a special order and wrote a note on invoice said the part will be arrived on 07/08/11. After a week passed-by, I didn’t get any phone call. I then called them and the service guy told me the part is shipping from CA and will take more than a week. I called three days after that and got the same answer again. I finally talked to parts department and found out this part has a back order. The parts department guy immediately transferred the parts from other source and arrived in 2 days. I then dropped my car at 8:00 AM and service lady asked me what time to pick it up. I told her at 5:00PM to pick it up. Guess what, at 5:15PM when I walked in, the car had not in the service yet. I have to waste another one and half hours to have it fixed. During waiting time, I want to complain to the manager regarding whole service processing but of course that manager has left of the day, no one has higher position than service lady. For past two weeks, weather was extremely hot and can’t roll up the window because of this kind of unprofessional service. I really had an enough on this dealer. Note: The manager tried to reach me several times after posted this message. He did apologize for the sevice I got. He also mentioned that they are taking the customer service very serious. He offered $100 gift card and asked me to try again (want to win me back). I modified my rate based on his sincere attitude for fixing the problem. More

In 91, I bought a brand new Dodge Colt, in 2001 I bought a used Hyundai Accent, buying this Honda Fit has been my best car buying experience so far. I must admit that I was very nervous but Mr. Garvey was a used Hyundai Accent, buying this Honda Fit has been my best car buying experience so far. I must admit that I was very nervous but Mr. Garvey was very professional and listened to me rather than talking down to me and telling me what I needed in a car. Throughout the process I felt that I was working with individuals who loved their job and were committed to working with me rather than pushing me to increase the profit margin down the line. (This was a new experience for me!!!!) Mr. Garvey took time to explain the features like "power locks and windows which I have never had before. The test drive with the Honda Fit was a impressive experience. If you test drive this car, you will buy it because it is so well designed. I have never driven a car before with such easy visibility for the driver. More

We got a quote over the internet for a new Accord. The price was great, we were contacted immediately by email and phone by three different people. They had what we wanted, we bought the car the next day. price was great, we were contacted immediately by email and phone by three different people. They had what we wanted, we bought the car the next day. Very friendly salesperson, easy to relate to, made the transaction very easy and pleasant. This is not a conveniently located dealership for many in the greater Baltimore area. But having dealt w/ three other Honda dealerships in Baltimore in the past and for this new car (we drive Hondas since 1988), O'Donnell Honda is definitely the best and worth driving a few more miles. More

Our salesman, Brandon Smith, was very easy to deal with. We searched for a car from several nearby dealers and he seemed to be the most honest among them. He showed us all the figures from the start, somet We searched for a car from several nearby dealers and he seemed to be the most honest among them. He showed us all the figures from the start, something the other dealers were reluctant to do. They either started with a payment figure, not explaning how they got there, or were vague about the trade in value of our old car. Also, the finance man, (Raveed,(sp?) was a pleasure to deal with. Will certainly look forward to our next purchase at O'Donnell Honda. More

Thank you for good offer! Frankly, even though I have Thank you for good offer! Frankly, even though I have a position in my homeland, KOREA, most dealers are not willing to make a contract with a loan Thank you for good offer! Frankly, even though I have a position in my homeland, KOREA, most dealers are not willing to make a contract with a loan. But, HONDA did it. I appreciate your offer. More

Over the past 3-5 years I have purchased or leased 5 Hondas from O'Donnell Honda. My experiences have been extraordinary in every way. Prices have been outstanding, the deals are closed quickly and ef Hondas from O'Donnell Honda. My experiences have been extraordinary in every way. Prices have been outstanding, the deals are closed quickly and efficiently, very detail is attended to with care, and I have been treated courteously. This stands in stark relief to my experiences with Heritage Honda, the dealer I worked with before switching to O'Donnell. In fact, I made the change because O'Donnell offered much more favorable prices and provided much better service. It's a joy to deal with O'Donnell. More