O'Donnell Honda

Mike sold me my last Honda and is never pushy, which is one reason I wanted to work with him again. Everyone in the dealership is friendly and helpful. Even the tedious financial paperwork was made pleasa one reason I wanted to work with him again. Everyone in the dealership is friendly and helpful. Even the tedious financial paperwork was made pleasant working with Rajeef. The manager was relaxed simply asking if Mike was taking care of me, again not overbearing or pushy. The only person that I cannot highly recommend is the receptionist. While she was nice there was no sense of welcome and friendliness. Mike also took his time showing me all the new features of my new Honda and answering my questions. From the time I walked in the door till when I drove away in my new Civic a week or so later--I was treated well. I would certainly work with the Team at O'Donnel again. In the past 2 years I've taken my old Civic for service a few times and ALWAYS get prompt, friendly and helpful service. The service team makes it easy to bring the car in anytime and so much better than previous dealerships. Ginny More

This was my 3rd Honda purchased at O'Donnell Honda. There is a Honda dealership closer to my home, but they practice the "additional dealer profit" on any new Honda model and put a "dealer accessory pa There is a Honda dealership closer to my home, but they practice the "additional dealer profit" on any new Honda model and put a "dealer accessory package" on all of their cars, which is another form of additional dealer profit. I am the type of buyer who resents that type of practice...O'Donnell has always been a comfortable dealership to buy from and I, for one, appreciate that. Nothing but good things to say about my salesman, Terry Askin and O'Donnell Honda...kodo's all around. More

JT was patient and flexible, and found solutions to each question we raised. He was a pleasure to deal with at every step. Mr. Malhotra was efficient, humorous, and alert to any of our concerns (whic question we raised. He was a pleasure to deal with at every step. Mr. Malhotra was efficient, humorous, and alert to any of our concerns (which were few). This is our second vehicle from O'Donnell Honda, and our second very positive experience, and so we expect to return there in the future. More

We had an excellent experience from start to finish purchasing our used vehicle from O'Donnell. Our salesman was straightforward and honest. There was a slight dent and some scratches that were remedie purchasing our used vehicle from O'Donnell. Our salesman was straightforward and honest. There was a slight dent and some scratches that were remedied perfectly. The finance person beat our interest rate and was friendly and efficient. It was a completely pleasant experience. More

I bought a 2012 Honda CR-V from Mike Garvey at O'Donnell. Can't say enough about the experience. I did as much of my car shopping as possible by e-mail; unlike his competitors, Mike (1) gave me a great pri Can't say enough about the experience. I did as much of my car shopping as possible by e-mail; unlike his competitors, Mike (1) gave me a great price right off the bat, (2) provided a detailed breakdown of out-the-door cost, (3) honored that quote without any late surprises, (4) didn't force me to pay for add-ons I didn't want, and (5) didn't stalk me with daily e-mails begging me to come to the store. I shopped many DC/MD/VA dealers and dealt with some maddening and dishonest tactics -- I experienced none of these with Mike and O'Donnell, PLUS they gave me an amazing price. I was also very pleased with Renee who handled the financing, title, etc. She got me a better rate than I was offered by my credit union, didn't pressure me to add any warranties or other services, and had most everything ready before I even got to the shop. More

After looking at 3 other manufacturers for a new SUV for my daughter, we visited O'Donnell Honda on 2/15/12. We were greeted by the salesperson(Jerry),who demonstrated very good product knowledge in answeri my daughter, we visited O'Donnell Honda on 2/15/12. We were greeted by the salesperson(Jerry),who demonstrated very good product knowledge in answering all our questions about the new 2012 CR-V. I told him at this time what features we wanted and in what color. He made "things" happen and had the exact car there for us to see and drive the next day.I felt from the very beginning of the process no pressure, but instead professionalism. Jerry offered us a very fair deal from the very beginning, which I much appreciated. We had one minor item arise on the 16th when we came back in to pick up the new car. Jerry listened to my concern and immeadiately had Brian Schwenk the GM/VP in on the conversation. Within minutes everything was resolved exceeding my expectations. I truly had the feeling that both Jerry and Brian wanted me to leave the dealership in one state only. And that is as a satisfied customer who wants to return. O'Donnell Honda mission accomplished! Thank You, Tim& Kara More

I have been dealing with Odonnell honda for a long time and as far as I am concern there is no other dealership to deal with. Freindly, helpful, they know their product. They are honest,reliable,and care a and as far as I am concern there is no other dealership to deal with. Freindly, helpful, they know their product. They are honest,reliable,and care about you even after you purchase the vehicle. When you have a G.M. like Brian running Odonnell what more can you need. Everyone I dealt with Musa,Reggie,and Brian were fantastic. It is allways a pleasure to deal with them. More

I requested an internet price quote for a new CR-V. They responded quickly with a great price quote. Another dealer responded with questions for me, and even after answering their questions they did not se responded quickly with a great price quote. Another dealer responded with questions for me, and even after answering their questions they did not send a quote, but invited me for a test drive. I didn't want to play games with pricing, so I just bought the car from O'Donnell at their quoted price. After seeing my new car, my wife wanted one, so we bought a second CR-V from O'Donnell a few days later at the same great price. Both the sales guy and the financial person were friendly and nice to deal with, and I never had to deal with a manager or get any pressure from anyone. I was an easy sale, though. I knew the vehicle, color, and options I wanted, the price quoted was favorable to me, so I just went in and bought it. More

My wife and I were looking for a Nissan SUV and have been looking for a little while. It is hard to find a used vehicle that has everything you want, that is in good shape, at a great price. We saw on the we looking for a little while. It is hard to find a used vehicle that has everything you want, that is in good shape, at a great price. We saw on the website that O'Donnell Honda had a previously owned Pathfinder so we called and talked to David. He was very friendly and we scheduled an appointment that night to see the car. When we got there, the car was out in front and ready to go. We took it for a spin and checked it out. We liked everything about it and didn't have anything bad to say about the car. The price was better than anything we had seen previously! I gave the rating that I did because O'Donnell Honda had put all new tires on the car and it was very clean inside. David and John were very personable and easy going. No pressure sales environment, just good guys to deal with. I will definitely recommend O'Donnell Honda to anybody looking for a used vehicle. More

Price of the new car was very good and there was not a need for much, if any, haggling. The finance portion of the deal was the best experience I've ever had buying a new car. The finance manager was gr need for much, if any, haggling. The finance portion of the deal was the best experience I've ever had buying a new car. The finance manager was great! He loaded our info into the system, got us a better finance rate than we brought to the deal, did not try to hard sell us extra products and we met w/him for 15 mins and were on our way. Terrific! More