O'Donnell Honda

Buying our new Civic was an absolute pleasure. Brandon was very accommodating and friendly. He was knowledgeable and continued to offer help (if we needed it) on the Navigation System. His handling of our was very accommodating and friendly. He was knowledgeable and continued to offer help (if we needed it) on the Navigation System. His handling of our purchase is what we've come to expect at Odonnell Honda. The loan officer also did a good job. He knew what we wanted and completed the transaction in a quick and friendly manner. If we need another car we'll be coming back to you. I also want to compliment your service folks. All of them are very good. They also played a big part my wife and I deciding to buy the Civic from Odonnell. More

Everyone that I came into contact with was professional,knowledgeable and eager to help in every step of the purchasing process. This is the third vehicle that I have purchased from O'Donnell professional,knowledgeable and eager to help in every step of the purchasing process. This is the third vehicle that I have purchased from O'Donnell Honda and if I think of buying another car it will defintely be from them!! Brian is very friendly and outgoing and gave me an excellent price.Jerry "found" me the color that I wanted and kept me informed about where it was in the delivery schedule. Greg had the finance paper work ready so that I did not have to spend too much time sitting around(when I could be out driving the new car!!!) and Scott spent time with me going over the interior of the car and showing me how to do things!! What more could one ask for??? The service department is the best. They are always friendly and helpful and I always take my car there for service. I think everyone should go to O'Donnell Honda for all of their cars!!!! More

I met Terry the day my 13 yr old civic didn't start for the first time ever. I wasn't really serious about buying a new car but needed to know where I stood with purchasing a new CRV. Terry was wonderful the first time ever. I wasn't really serious about buying a new car but needed to know where I stood with purchasing a new CRV. Terry was wonderfull from the start. He introduced me to the CRV with knowledge and confidence. I new that day I would buy my new CRV from Terry even if was six months down the road. Things changed and I was suddenly in a position to by my CRV. I went to Jim Coleman Honda to test drive the CRV b/c I didn't want tie Terry up if I ended up not liking it. I just would have felt guilty because he was good at what he did for a living. Coleman Honda tried really hard to sell me a car in a color I didn't want with a lot of accessories they already installed on it. Worst part was the Manager, George, kept referring to "when girls buy cars" while speaking with me. I was furious! Long story short, I was sorry I wasted time with them even if I was using them for my test drive. I literally called Terry on his cell phone from "George's" desk and asked if I could come see him that day. I left there, drove to O'Donnell Honda where Terry was waiting for me. I bought my car that afternoon. I felt that Terry respected me, gave me a fair deal, and was great to work with. Since I bought my CRV I have bragged often to my Coworkers, friends, and family about my experience with O'Donnell Honda, specifically Terry. More

I have purchased 3 Odysseys from Terry Askin at O'Donnell Honda beginning with the 2000 model. He won me over with his fairness, honesty, and professionalism when Honda Odysseys were on allocation in 2000. Honda beginning with the 2000 model. He won me over with his fairness, honesty, and professionalism when Honda Odysseys were on allocation in 2000. I have been making the drive up from Richmond ever since. Terry and the finance staff at O'Donnell Honda are efficient, professional, friendly and polite. Terry always offers a good price, goes over the operation of the vehicle, and follows up to ensure the financial arrangements have gone smoothly. It is always a positive car buying experience. More

Great experience. JT was very knowledgeable and very helpful to my wife and me. I feel like we had a good experience at O'Donnell Honda and I would not hesitate to recommend my family and friends to helpful to my wife and me. I feel like we had a good experience at O'Donnell Honda and I would not hesitate to recommend my family and friends to that dealrship. More

I can't sing the praises of Mike Garvey and the O'Donnell I can't sing the praises of Mike Garvey and the O'Donnell Sales and Finance team loud enough. I finalized the deal on my 2012 Honda Pilot EXL last I can't sing the praises of Mike Garvey and the O'Donnell Sales and Finance team loud enough. I finalized the deal on my 2012 Honda Pilot EXL last night and I could not be happier with my overall experience. Mike Garvey is a true natural and he has clearly found his niche. NO games and ZERO hassles at any point in the process. I have spoken to several auto sales staff and dealt with several dealerships in recent months, and there is no comparison to Mike Garvey or O'Donnell - NONE! The financing process was absolutely seamless. Rajeev Malhotra, O'Donnell's Finance Manager is a true professional, and just a real genuine person. I will refer everyone I know to Mike and O'Donnell Honda. O'Donnell -- there is a reason you are #1 in the State of Maryland! Sally Brand Elkridge, Maryland More

I am very happy with my purchase at Odonnell Honda. I have purchased four cars from odonnell. My first was a new 1998 accord. Terry Askins Sold me my last two purchases. I am very happy with my experie have purchased four cars from odonnell. My first was a new 1998 accord. Terry Askins Sold me my last two purchases. I am very happy with my experience. Terry always makes it easy for me to purchase a car.When I finalize my deal I feel Terry has done all he can to give me the best deal possible. The sevice center is another reason I keep coming back .All four of my cars have been serviced at Odonnell. Their team is very courtous,the center is clean and very profesional. I feel I can trust them with my cars to service them well and they do not overcharge . I am always serviced promtly and do not have a long wait for service. I really like that they wash my cars before I get them back. My sister in law was going to buy a CRV from a nother dealer but was not happy. After talking to me she contacted Terry and is now buying one thru him at Odonnell. Sincerly Michael Pulliam More

A no-nonsense dealer - negotiated with me fairly on-line before I ever set foot in the dealership. Ended up with a very fair price with no hassles and no pushy sales people. Great employees. I'd go to th before I ever set foot in the dealership. Ended up with a very fair price with no hassles and no pushy sales people. Great employees. I'd go to them again. More

Mike sold me my last Honda and is never pushy, which is one reason I wanted to work with him again. Everyone in the dealership is friendly and helpful. Even the tedious financial paperwork was made pleasa one reason I wanted to work with him again. Everyone in the dealership is friendly and helpful. Even the tedious financial paperwork was made pleasant working with Rajeef. The manager was relaxed simply asking if Mike was taking care of me, again not overbearing or pushy. The only person that I cannot highly recommend is the receptionist. While she was nice there was no sense of welcome and friendliness. Mike also took his time showing me all the new features of my new Honda and answering my questions. From the time I walked in the door till when I drove away in my new Civic a week or so later--I was treated well. I would certainly work with the Team at O'Donnel again. In the past 2 years I've taken my old Civic for service a few times and ALWAYS get prompt, friendly and helpful service. The service team makes it easy to bring the car in anytime and so much better than previous dealerships. Ginny More

This was my 3rd Honda purchased at O'Donnell Honda. There is a Honda dealership closer to my home, but they practice the "additional dealer profit" on any new Honda model and put a "dealer accessory pa There is a Honda dealership closer to my home, but they practice the "additional dealer profit" on any new Honda model and put a "dealer accessory package" on all of their cars, which is another form of additional dealer profit. I am the type of buyer who resents that type of practice...O'Donnell has always been a comfortable dealership to buy from and I, for one, appreciate that. Nothing but good things to say about my salesman, Terry Askin and O'Donnell Honda...kodo's all around. More