O'Donnell Honda

You can buy a new vehicle over the phone! All you need is a description of the vehicle and a friendly, knowledgeable salesman just like Terry Askin. It was the easiest vehicle purchase I have made. I highly a description of the vehicle and a friendly, knowledgeable salesman just like Terry Askin. It was the easiest vehicle purchase I have made. I highly recommend O'Donnell Honda. They 'get it' that their customers are busy and, sometimes, just need wheels without a visit to the showroom floor. More

Let me just echo what the other commenters have said. Christine offered the best price of all the dealerships I got a quote from, without haggling, and didn't harass me by phone or email as a few others Christine offered the best price of all the dealerships I got a quote from, without haggling, and didn't harass me by phone or email as a few others did. That's what brought me in to buy, and my experience with Mike was just as good. What he didn't do is almost as important as what he did -- he didn't try to push a different car on me or extra options or financing through Honda or discover new charges to tack on the quote. I was bracing for all of that, but none of it every happened.He just listened to what I wanted and delivered, which made the whole process smooth and easy. Even the financing guy (wish I could remember his name) got me a better rate from my credit union than what I had been able to get. Start to finish, the whole process was very pleasant and very easy. I will definitely be heading back the next time I'm looking to buy, and I'll be going back for scheduled service even though a few other dealerships are closer. When you're treated this well, you want to reward it with your loyalty, and you want to shout it out to friends, family, co-workers, and random internet strangers. So, random internet stranger, if you're looking for a Honda and you're in the Baltimore/Washington area, do yourself a favor and give O'Donnell a shot. More

I would recommend this dealership because of the great experience of purchasing a car there. The employees, especially the salesperson, were very friendly and made you feel comfortable. They were pleasant experience of purchasing a car there. The employees, especially the salesperson, were very friendly and made you feel comfortable. They were pleasant and welcoming. Robert, our salesperson, was very helpful, very knowledgeable about the car and professional. Robert managed the entire process and the time very well without any problems. The process was quick and efficient. The additional discount on the car was nice as well! I would highly recommend this dealership to others. More

Musa was a professional. I appreciated that he gave me time to check out the vehicles and then ask if he could assist. Musa was to the point, gave me plenty of drive time, and answered all my questions. time to check out the vehicles and then ask if he could assist. Musa was to the point, gave me plenty of drive time, and answered all my questions. Honda's sell themselves and his approach complemented the product. Never felt pushed or hurried. O'Donnell had my exact choice on the lot which was convenient. Paperwork was not too bad and I was done in about an hour. Their location is convenient for future service work. More

From start to finish, my experience with O'Donnell Honda was terrific. They were very pleasant and extremely accomodating. My deal was easy from bringing my car to trade in, to driving off the lot in my n was terrific. They were very pleasant and extremely accomodating. My deal was easy from bringing my car to trade in, to driving off the lot in my new CRV! I will definitely recommend them to all my friends, even though they are not the closest Honda dealer for me--they are definitely the best! More

The experience at O'Donnell Honda dealer was most rewarding. I had came in on Saturday, March 16, 2012, looking to buy a used Honda Civic. After speaking with the representative, Ken Corker, I was ab rewarding. I had came in on Saturday, March 16, 2012, looking to buy a used Honda Civic. After speaking with the representative, Ken Corker, I was able to work towards possibly purchasing a new Honda Civic 2012. The approval process was held all the way up until March 19, 2012 and on this specific day, I was one of the happiest customer ever. Not only were both Ken Corker and Gregg Smith able to sell me a brand new Honic Civic 2012, but they were able to get my loan approved with SECU credit union, providing me with an APR rate of 2.24%, with monthly payments being only $297.40 monthly. O'Donnell's hard work and diligence is fully responsible for making sure that I was a satisfied customer. O'Donnell's customer service is constantly enforced in making sure that even after I have my vehicle, that my relationship with my newly purchased Honda is going fantastic. I highly recommend this dealership to any/all who is seeking to purchase a Honda. Honda's are known as long-lasting, top rated vehicle, so there would be no need to look elsewhere but with this dealership. Aside from my reward, O'Donnell Honda dealership understand the importance of what the customer wants and will do whatever means necessary to provide each and every customer with a well-built relationship with them. ~OffStein More

Buying our new Civic was an absolute pleasure. Brandon was very accommodating and friendly. He was knowledgeable and continued to offer help (if we needed it) on the Navigation System. His handling of our was very accommodating and friendly. He was knowledgeable and continued to offer help (if we needed it) on the Navigation System. His handling of our purchase is what we've come to expect at Odonnell Honda. The loan officer also did a good job. He knew what we wanted and completed the transaction in a quick and friendly manner. If we need another car we'll be coming back to you. I also want to compliment your service folks. All of them are very good. They also played a big part my wife and I deciding to buy the Civic from Odonnell. More

Everyone that I came into contact with was professional,knowledgeable and eager to help in every step of the purchasing process. This is the third vehicle that I have purchased from O'Donnell professional,knowledgeable and eager to help in every step of the purchasing process. This is the third vehicle that I have purchased from O'Donnell Honda and if I think of buying another car it will defintely be from them!! Brian is very friendly and outgoing and gave me an excellent price.Jerry "found" me the color that I wanted and kept me informed about where it was in the delivery schedule. Greg had the finance paper work ready so that I did not have to spend too much time sitting around(when I could be out driving the new car!!!) and Scott spent time with me going over the interior of the car and showing me how to do things!! What more could one ask for??? The service department is the best. They are always friendly and helpful and I always take my car there for service. I think everyone should go to O'Donnell Honda for all of their cars!!!! More

I met Terry the day my 13 yr old civic didn't start for the first time ever. I wasn't really serious about buying a new car but needed to know where I stood with purchasing a new CRV. Terry was wonderful the first time ever. I wasn't really serious about buying a new car but needed to know where I stood with purchasing a new CRV. Terry was wonderfull from the start. He introduced me to the CRV with knowledge and confidence. I new that day I would buy my new CRV from Terry even if was six months down the road. Things changed and I was suddenly in a position to by my CRV. I went to Jim Coleman Honda to test drive the CRV b/c I didn't want tie Terry up if I ended up not liking it. I just would have felt guilty because he was good at what he did for a living. Coleman Honda tried really hard to sell me a car in a color I didn't want with a lot of accessories they already installed on it. Worst part was the Manager, George, kept referring to "when girls buy cars" while speaking with me. I was furious! Long story short, I was sorry I wasted time with them even if I was using them for my test drive. I literally called Terry on his cell phone from "George's" desk and asked if I could come see him that day. I left there, drove to O'Donnell Honda where Terry was waiting for me. I bought my car that afternoon. I felt that Terry respected me, gave me a fair deal, and was great to work with. Since I bought my CRV I have bragged often to my Coworkers, friends, and family about my experience with O'Donnell Honda, specifically Terry. More

I have purchased 3 Odysseys from Terry Askin at O'Donnell Honda beginning with the 2000 model. He won me over with his fairness, honesty, and professionalism when Honda Odysseys were on allocation in 2000. Honda beginning with the 2000 model. He won me over with his fairness, honesty, and professionalism when Honda Odysseys were on allocation in 2000. I have been making the drive up from Richmond ever since. Terry and the finance staff at O'Donnell Honda are efficient, professional, friendly and polite. Terry always offers a good price, goes over the operation of the vehicle, and follows up to ensure the financial arrangements have gone smoothly. It is always a positive car buying experience. More