O'Donnell Honda

All of the ODonnell Honda Staff was extremely accommodating, patient, friendly, and thorough. I got the car I wanted for a price I can afford without any hassle! accommodating, patient, friendly, and thorough. I got the car I wanted for a price I can afford without any hassle! More

This purchase was my daughter's very first car experience, and unlike my first car experience as a college freshman some 35 years ago, this experience was outstanding! Kenny not only helped us experience, and unlike my first car experience as a college freshman some 35 years ago, this experience was outstanding! Kenny not only helped us find a car that Chloe could afford, but also a car that she felt comfortable driving. He really listened to what she was searching for, and gave her lots of choices. It felt like he had a special interest in seeing her happy with her purchase. He gently guided her toward a car that he felt met her criteria: good value, good safety record, great gas mileage. Ultimately, he let her make the decision without any pressure to buy. Though we co-signed for the car, Kenny addressed her respectfully by making eye contact with her, asking her lots of questions, acknowledging that her decision was key, and that this was her car. Kenny made every effort to seal the deal with grace and style, and we can not say enough about him or the dealership. We had no buyers remorse after completing the transaction, and that is a first for me. Financing and completing final paperwork was a breeze and took less than 35 minutes. Our last purchase a year ago at another dealer took 6 hours and we were exhausted! So, would I recommend O'Donnell to my friends and family? Yes, I already have. We would definitely come back and definitely recommend you to others in the car buying market. Kenny you are a keeper, and we'll be back when our son buys his first car. Thanks O'Donnell for retaining great people to represent you. Mary Ratchford Mt. Airy, MD More

I've had two experiences with Honda dealerships in which I had purchased a new vehicle in Howard County... Jim Coleman and O'Donnell. O'Donnell by far was the more pleasant experience. The team at O'Donnell I had purchased a new vehicle in Howard County... Jim Coleman and O'Donnell. O'Donnell by far was the more pleasant experience. The team at O'Donnell made me feel good about my new purchase and I most definitely will do business with them again and I highly recommend them. More

Rec'd fair price for my previous Accord and good price on new Accord.The salesman and manager was very kind to me and helpful. Always a good experience! new Accord.The salesman and manager was very kind to me and helpful. Always a good experience! More

This is the second time we have purchased a new vehicle from O'Donnell Honda and we will definitely return in the future. Each time it was a pleasure to do business with them. We inquired via e-mail abou from O'Donnell Honda and we will definitely return in the future. Each time it was a pleasure to do business with them. We inquired via e-mail about the model and details of the car we wanted, they quoted us a price and we went to the showroom and put a deposit on a vehicle. They did not have the vehicle we wanted in stock but they were able to get one within 24 hours with the exact exterior and interior colors that we wanted. We went back to the showroom and arranged the financing which was a breeze. The interest rate was great too. And we drove off in our new car. Thanks O'Donnell! You have made car buying easy. More

I am satisfied with my 2009 Honda Accord EX-L certified car. Hay Sam, thanks to make this deal. It was good experience to deal with Sam Abadom. car. Hay Sam, thanks to make this deal. It was good experience to deal with Sam Abadom. More

I went back to O'Donnell Honda to purchase my 2012 Odyssey with the expectation of receiving the same kind of great price and excellent overall service as my experience with them when I had bought my Odyssey with the expectation of receiving the same kind of great price and excellent overall service as my experience with them when I had bought my 2011 Accord. I believe my experience this time exceeded my previous one. My salesperson (Mr. Terry Askin) was by far the best in terms of his kind and friendly manner, projecting a family atmosphere, and of his unassuming way of conveying his experienced working knowledge of the Odyssey model. In particular, Mr. Askin's follow-up attention and service after the purchase was superior and well appreciated. I will definitely recommend O'Donnell for anyone who is in the market for purchasing a car. More

The salesperson was friendly and knowledgeable. He was interested in my needs and what I wanted in a new car. He clearly outlined the whole process with me, including financing, and I believe he was 'up f interested in my needs and what I wanted in a new car. He clearly outlined the whole process with me, including financing, and I believe he was 'up front' about prices and discounts available to me; I did not feel any 'tricks' were played; nor did I feel any pressure to 'make a deal'. He answered all my questions and went the 'extra mile' to get answers about questions on things he was unfamiliar with or unsure of. And the car itself "sold" the deal for me when I did a test drive! When I returned to pick up the car and sign for the financing later in the day, everyone involved-from financing to car prep person-was very attentive and pleasant. A good overall experience. Our family is an all-O'Donnell Honda family! L.H. More

I have been a customer of O'Donnell Honda for many years, I have been a customer of O'Donnell Honda for many years, I maintain and service my Honda of many years here at O'Donnell. I have always had a posit I have been a customer of O'Donnell Honda for many years, I maintain and service my Honda of many years here at O'Donnell. I have always had a positive experience with service and most especially "Cathy", she is always accomadating, pleasant, and makes each time I need service a "great" experience! Thanks Cathy! So recently when I decided to trade my car in for a new Honda Accord, I was even more pleased with my buying experience. I have had dealing with buying and servicing a honda at another dealer, but not such a good experience. Jerry made what I anticipated to be a "not so pleasant experience" into a very pleasant one!! Jerry was very professional, knowledgable, and understanding. I walked away from buying a new car with a good feeling and felt I received a very good deal with O'Donnell! Thank you Jerry and O'Donnell Honda! Very sincerely yours, Judith (Judy) Camak More

Bought a new 2012 Honda Accord EX-L V6. Low pressure, friendly, knowledgable salesman. Good price. After purchase brought in to service dept to add options. They finished the job in under an hour as p friendly, knowledgable salesman. Good price. After purchase brought in to service dept to add options. They finished the job in under an hour as promised! Options were side-panel bumpers and splash guards. They look good! More