O'Donnell Honda
Ellicott City, MD
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951 Reviews of O'Donnell Honda
I went back to O'Donnell Honda to purchase my 2012 Odyssey with the expectation of receiving the same kind of great price and excellent overall service as my experience with them when I had bought my Odyssey with the expectation of receiving the same kind of great price and excellent overall service as my experience with them when I had bought my 2011 Accord. I believe my experience this time exceeded my previous one. My salesperson (Mr. Terry Askin) was by far the best in terms of his kind and friendly manner, projecting a family atmosphere, and of his unassuming way of conveying his experienced working knowledge of the Odyssey model. In particular, Mr. Askin's follow-up attention and service after the purchase was superior and well appreciated. I will definitely recommend O'Donnell for anyone who is in the market for purchasing a car. More
The salesperson was friendly and knowledgeable. He was interested in my needs and what I wanted in a new car. He clearly outlined the whole process with me, including financing, and I believe he was 'up f interested in my needs and what I wanted in a new car. He clearly outlined the whole process with me, including financing, and I believe he was 'up front' about prices and discounts available to me; I did not feel any 'tricks' were played; nor did I feel any pressure to 'make a deal'. He answered all my questions and went the 'extra mile' to get answers about questions on things he was unfamiliar with or unsure of. And the car itself "sold" the deal for me when I did a test drive! When I returned to pick up the car and sign for the financing later in the day, everyone involved-from financing to car prep person-was very attentive and pleasant. A good overall experience. Our family is an all-O'Donnell Honda family! L.H. More
I have been a customer of O'Donnell Honda for many years, I have been a customer of O'Donnell Honda for many years, I maintain and service my Honda of many years here at O'Donnell. I have always had a posit I have been a customer of O'Donnell Honda for many years, I maintain and service my Honda of many years here at O'Donnell. I have always had a positive experience with service and most especially "Cathy", she is always accomadating, pleasant, and makes each time I need service a "great" experience! Thanks Cathy! So recently when I decided to trade my car in for a new Honda Accord, I was even more pleased with my buying experience. I have had dealing with buying and servicing a honda at another dealer, but not such a good experience. Jerry made what I anticipated to be a "not so pleasant experience" into a very pleasant one!! Jerry was very professional, knowledgable, and understanding. I walked away from buying a new car with a good feeling and felt I received a very good deal with O'Donnell! Thank you Jerry and O'Donnell Honda! Very sincerely yours, Judith (Judy) Camak More
Bought a new 2012 Honda Accord EX-L V6. Low pressure, friendly, knowledgable salesman. Good price. After purchase brought in to service dept to add options. They finished the job in under an hour as p friendly, knowledgable salesman. Good price. After purchase brought in to service dept to add options. They finished the job in under an hour as promised! Options were side-panel bumpers and splash guards. They look good! More
Dealership looks well run. The salesperson was great. He was knowledgeable about the 3 vehicles I considered and test drove. I followed up requesting a low price and was answered with a very fair deal. He was knowledgeable about the 3 vehicles I considered and test drove. I followed up requesting a low price and was answered with a very fair deal. He did not hassle me with emails and phone calls. I came back to buy and it was very easy. I could tell he was not under high pressure from the dealer to be pushy with people. Hands down this was the easiest purchase I have ever made and it was the most pleasant as well. I would quickly recommend this dealer to any of my friends and family. More
Overall I was extreemly satisfied with the product and dealership. I have had previous experience with this dealer when I owned a Honda Accord in the past. dealership. I have had previous experience with this dealer when I owned a Honda Accord in the past. More
I give O'Donnell Honda 5's across the board because I've always received wonderful treatment whenever I've dealt with them. I bought my first Honda from O'Donnell 10 years ago, and for 10 years I've been b always received wonderful treatment whenever I've dealt with them. I bought my first Honda from O'Donnell 10 years ago, and for 10 years I've been bringing that car to them for service. From the salesman who sold me the car to the technicians that have worked on it, everyone has always been helpful, courteous and friendly. When it was time to buy a new car, O'Donnell was my only choice. The salesman again was wonderful and easy to work with, as was the financial person. And I will continue to use the service department for all of the maintenance on the new car as well. In 10 years I've never had a bad experience with O'Donnell Honda. More
I previuosly purchased my 2003 Honda accord at O'Donnell Honda in Ellicot City and had an oustanding service. This time was no different. Jeryy was respecful, direct, provided all options and importantaly w Honda in Ellicot City and had an oustanding service. This time was no different. Jeryy was respecful, direct, provided all options and importantaly with no pressure. I highly recommend all buy from O,Donnel Honda. Dr. Vincent Njar More
The most hassle-free car buying experience I've ever had. Researched what I wanted, came to O'Donnell with the lowest price I found and they matched it....took all of about 30 minutes! I recommend O'Donnell Researched what I wanted, came to O'Donnell with the lowest price I found and they matched it....took all of about 30 minutes! I recommend O'Donnell Honda highly. More
What a pleasure it was to buy my new CR-V through Chris Councill! I felt that I was treated with great honesty and respect, got all my questions answered and then some, got the price I wanted and I can be Councill! I felt that I was treated with great honesty and respect, got all my questions answered and then some, got the price I wanted and I can be pretty shrewd in negotiating. The finance person who reviewed warranty options with us was also respectful and great to deal with, not pushy. From the initial phone call through the after-purchase interactions, this is the best car-buying experience we've ever had--thanks, Chris! More