O'Donnell Honda

In December of 2011 I went in search of a new car. Lo and Behold I am pleased to let you know that it was a benefit that I ended up in O'Donnell Honda's used car lot. I was referred to Kenny by a very g and Behold I am pleased to let you know that it was a benefit that I ended up in O'Donnell Honda's used car lot. I was referred to Kenny by a very good friend of mine who had recently purchased a used Honda from Kenny. Kenny is everything that Cathie said he was. He is warm and personable. He does not pressure you into anything. He is knowledgeable and polite and he takes his time with you, answering all your questions. He follows up on his sales to make sure that you are still happy with your purchase. In addition, I am extremely happy with the vehicle I chose. It was a certified used Honda. It was a bit extra but it was worth every penny. If you want a very good used car from a wonderful salesman, go see Kenny Kang at O'Donnell Honda in Ellicott City. It's worth the trip! More

4th car in a little over a yr that we've bought through Mike and look forward to future purchases. Everything up front, no hidden costs and no add ons. In and out in no time and finance was a breeze. Great Mike and look forward to future purchases. Everything up front, no hidden costs and no add ons. In and out in no time and finance was a breeze. Great dealership to work with including their service group. More

Price was the cheapest I found. They do not put a bunch of extras on the car which raises the price. Very straight forward. Nice job. of extras on the car which raises the price. Very straight forward. Nice job. More

We had a great experience at O'donnell Honda. Mike made the car buying experience easy! We got the quote online and he stuck to the price with no hidden extra costs. We did not feel pressured at all while the car buying experience easy! We got the quote online and he stuck to the price with no hidden extra costs. We did not feel pressured at all while we were there. I would definately refer a friend if they were looking for a Honda! More

Was very pleased with experience working with the sales person (Robert Wilkie) and with the person taking care of financing (unfortunately don't have his card and don't remember the name). It was 1st exper person (Robert Wilkie) and with the person taking care of financing (unfortunately don't have his card and don't remember the name). It was 1st experience buying in this dealership (I bought cars in other places in past). The sales person was to the point, honest, and explained everything. Financing person was super fast (we were really impressed!). Also was quite happy with the Internet price on car. The big plus of the dealership was that they didn't try to rip you off selling meaningless packages and "hiding" the different financing options (I had this experience in different place just a year ago, and was extremely unhappy about it because I waster 2 hours for nothing (just to get what I knew I gonna get anyway)). Overall I'd definitely recommend the place. More

My wife and I had a very positive experience at O'Donnell Honda! Ken was very professional, friendly and honest. We will be back to purchase additional vehicles and will recommend O'Donnell to our friends Honda! Ken was very professional, friendly and honest. We will be back to purchase additional vehicles and will recommend O'Donnell to our friends and family! More

I really hate to haggle with people so I always email ahead of time asking for a "walk off the lot" price. In my last 2 buying experiences, I had 2 other Honda dealerships try to add things on when I ar ahead of time asking for a "walk off the lot" price. In my last 2 buying experiences, I had 2 other Honda dealerships try to add things on when I arrive ($25 to put on the license plates!), and I had to get nasty and rude to get the quoted price, so I was a little wary going in. However, Mike Garvey at O'Donnell Honda couldn't have been more professional and helpful. We got the exact price he quoted, (which was the lowest of all the local Honda dealerships I emailed), he went over all the bells and whistles of the vehicle, and best of all, there were no surprises! It was by far the least stressful, most enjoyable car buying experience I have had. More

No games, no tricks. Just very pleasant, helpful people. This was a great car buying experience. They gave me about the same discount I could get through the AAA program. Everything was done promptly and This was a great car buying experience. They gave me about the same discount I could get through the AAA program. Everything was done promptly and professionally. More

Everyone was very personable and available for questions or concerns. They were attentive to my concerns and listened to what I wanted in a loan, as did Dave as well as in a vehicle. I wasn't too happ or concerns. They were attentive to my concerns and listened to what I wanted in a loan, as did Dave as well as in a vehicle. I wasn't too happy with the technical aspect of my purchase. I left my vehicle to be cleaned in the morning and came back in later that evening (without being called-I had to call to check to see if it was done)to have vehicle steamed cleaned. Once I waited an additional hour and a half, my car was brought out, but didn't seem to be thoroughly cleaned. It looked the same as when I dropped it off (not even rinsed off). I was told someone would be sent to me to finish the job. Maybe better communication between customer so that we can be aware of what is going on or a heads up if the job is going to take longer than expected. It would have been appreciated to get a phone call. I had no idea what was going on with the car. More

Second Honda bought from O'Donnell Honda and both times we could not have been happier with the salesmen. Terry was competent, professional, and courteous in all aspects of the sales process. Questions an we could not have been happier with the salesmen. Terry was competent, professional, and courteous in all aspects of the sales process. Questions and concerns were addressed and the vehicle was delivered with no surprises along the way. More