O'Donnell Honda

I really hate to haggle with people so I always email ahead of time asking for a "walk off the lot" price. In my last 2 buying experiences, I had 2 other Honda dealerships try to add things on when I ar ahead of time asking for a "walk off the lot" price. In my last 2 buying experiences, I had 2 other Honda dealerships try to add things on when I arrive ($25 to put on the license plates!), and I had to get nasty and rude to get the quoted price, so I was a little wary going in. However, Mike Garvey at O'Donnell Honda couldn't have been more professional and helpful. We got the exact price he quoted, (which was the lowest of all the local Honda dealerships I emailed), he went over all the bells and whistles of the vehicle, and best of all, there were no surprises! It was by far the least stressful, most enjoyable car buying experience I have had. More

No games, no tricks. Just very pleasant, helpful people. This was a great car buying experience. They gave me about the same discount I could get through the AAA program. Everything was done promptly and This was a great car buying experience. They gave me about the same discount I could get through the AAA program. Everything was done promptly and professionally. More

Everyone was very personable and available for questions or concerns. They were attentive to my concerns and listened to what I wanted in a loan, as did Dave as well as in a vehicle. I wasn't too happ or concerns. They were attentive to my concerns and listened to what I wanted in a loan, as did Dave as well as in a vehicle. I wasn't too happy with the technical aspect of my purchase. I left my vehicle to be cleaned in the morning and came back in later that evening (without being called-I had to call to check to see if it was done)to have vehicle steamed cleaned. Once I waited an additional hour and a half, my car was brought out, but didn't seem to be thoroughly cleaned. It looked the same as when I dropped it off (not even rinsed off). I was told someone would be sent to me to finish the job. Maybe better communication between customer so that we can be aware of what is going on or a heads up if the job is going to take longer than expected. It would have been appreciated to get a phone call. I had no idea what was going on with the car. More

Second Honda bought from O'Donnell Honda and both times we could not have been happier with the salesmen. Terry was competent, professional, and courteous in all aspects of the sales process. Questions an we could not have been happier with the salesmen. Terry was competent, professional, and courteous in all aspects of the sales process. Questions and concerns were addressed and the vehicle was delivered with no surprises along the way. More

All of the ODonnell Honda Staff was extremely accommodating, patient, friendly, and thorough. I got the car I wanted for a price I can afford without any hassle! accommodating, patient, friendly, and thorough. I got the car I wanted for a price I can afford without any hassle! More

This purchase was my daughter's very first car experience, and unlike my first car experience as a college freshman some 35 years ago, this experience was outstanding! Kenny not only helped us experience, and unlike my first car experience as a college freshman some 35 years ago, this experience was outstanding! Kenny not only helped us find a car that Chloe could afford, but also a car that she felt comfortable driving. He really listened to what she was searching for, and gave her lots of choices. It felt like he had a special interest in seeing her happy with her purchase. He gently guided her toward a car that he felt met her criteria: good value, good safety record, great gas mileage. Ultimately, he let her make the decision without any pressure to buy. Though we co-signed for the car, Kenny addressed her respectfully by making eye contact with her, asking her lots of questions, acknowledging that her decision was key, and that this was her car. Kenny made every effort to seal the deal with grace and style, and we can not say enough about him or the dealership. We had no buyers remorse after completing the transaction, and that is a first for me. Financing and completing final paperwork was a breeze and took less than 35 minutes. Our last purchase a year ago at another dealer took 6 hours and we were exhausted! So, would I recommend O'Donnell to my friends and family? Yes, I already have. We would definitely come back and definitely recommend you to others in the car buying market. Kenny you are a keeper, and we'll be back when our son buys his first car. Thanks O'Donnell for retaining great people to represent you. Mary Ratchford Mt. Airy, MD More

I've had two experiences with Honda dealerships in which I had purchased a new vehicle in Howard County... Jim Coleman and O'Donnell. O'Donnell by far was the more pleasant experience. The team at O'Donnell I had purchased a new vehicle in Howard County... Jim Coleman and O'Donnell. O'Donnell by far was the more pleasant experience. The team at O'Donnell made me feel good about my new purchase and I most definitely will do business with them again and I highly recommend them. More

Rec'd fair price for my previous Accord and good price on new Accord.The salesman and manager was very kind to me and helpful. Always a good experience! new Accord.The salesman and manager was very kind to me and helpful. Always a good experience! More

This is the second time we have purchased a new vehicle from O'Donnell Honda and we will definitely return in the future. Each time it was a pleasure to do business with them. We inquired via e-mail abou from O'Donnell Honda and we will definitely return in the future. Each time it was a pleasure to do business with them. We inquired via e-mail about the model and details of the car we wanted, they quoted us a price and we went to the showroom and put a deposit on a vehicle. They did not have the vehicle we wanted in stock but they were able to get one within 24 hours with the exact exterior and interior colors that we wanted. We went back to the showroom and arranged the financing which was a breeze. The interest rate was great too. And we drove off in our new car. Thanks O'Donnell! You have made car buying easy. More

I am satisfied with my 2009 Honda Accord EX-L certified car. Hay Sam, thanks to make this deal. It was good experience to deal with Sam Abadom. car. Hay Sam, thanks to make this deal. It was good experience to deal with Sam Abadom. More