
O'Donnell Honda
Ellicott City, MD
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955 Reviews of O'Donnell Honda
O'Donnell Honda is a great place. Friendly people who O'Donnell Honda is a great place. Friendly people who are accomodating and really listen to what you have to say. My wife and I are loyal customers. O'Donnell Honda is a great place. Friendly people who are accomodating and really listen to what you have to say. My wife and I are loyal customers. The sales staff is willing to work with our needs. The service staff is exceptional and very careful to maintain a positive freindly atmosphere. (something rarely present in dealership service departments) They would get 5's across the board if it weren't for the amount of time it takes to complete the sales transaction for a new car even after we've agreed on a price and the deal is made. This is not unique to this dealer. Just a pet peeve of mine. Should it take an HOUR to finalize new car paperwork? Really, there has to be a better way. I've discussed with friends and co-workers and they have the same experience regardless of manufacturer or dealer. There has to be a way to buy a car in less than two and a half hours... Let's all get creative and solve this! More
My wife began her search for a Honda Odyssey via Edmunds.com. We immediately received a call from Chris Councill, Sales Rep for O'Donnell Honda! After giving birth, my wife was not able to visit on Edmunds.com. We immediately received a call from Chris Councill, Sales Rep for O'Donnell Honda! After giving birth, my wife was not able to visit on site and Chris drove a model to our home for her to see/experience. Chris was simply amazing and an absolute joy to work with. As an Internet sale, there wasn't a need for price negotiotiations and upon the vehicle's arrival at the dealership, Chris called to confirm its arrival and our timetable for delivery. My wife decided to sell her car to a third party and Chris picked us up from the dealer assisting me in getting the vehicle ready to transport my 2 babies and my healing wife. At the dealership, everything progressed smoothly! We were literally out in an hour or so and on our way! In all my years of buying cars, I've never had as smooth an experience as the one with Chris Councill at O'Donnell Honda! If you're in the market for a new/used Honda, Chris is your guy and O'Donnell the dealer! More
I lookede for a lete model Accord or Camry, visited other dealers in the area and was extremely impressed and happy with the salesman, Sam, the other O'Donnell folks I met, the quality of the vehicle, the st dealers in the area and was extremely impressed and happy with the salesman, Sam, the other O'Donnell folks I met, the quality of the vehicle, the straightforward, no b. s. salesmanship and the price of my "almost new" 2100 Camry! I will definitely recommend O'Donnell to anyone! More
Salesperson responded very quickly and gave a very good price without any trick. The price listed in detail what fees are included and which are not. The salesperson is very honest, straightforward, and h price without any trick. The price listed in detail what fees are included and which are not. The salesperson is very honest, straightforward, and helpful. More
I had been researching new 2013 model cars for about six months and had narrowed the field to about three makes. After hearing a friend's good experience with O'Donnell Honda's low pressure sales technique, months and had narrowed the field to about three makes. After hearing a friend's good experience with O'Donnell Honda's low pressure sales technique, I decided to take a test drive in the redesigned 2013 Accord. Robert Wilkie proved to be a very knowledgeable and personable sales rep. He took all the time I wanted to walk me through various models in stock and allowed a long, thorough test drive - all the while describing the Accord's many features. The upgraded design, V6 power, good fuel economy, great electronics package, and world-famous reliability sold me on the car. And Robert's friendly, liesurely sales presentation sold me on the deal. As an unexpected bonus, Honda/O'Donnell even bested the excellent finance rates that I had pre-approved through my credit union. More
Excellent experience. Great price and nice explanation of the car and the paperwork. It didn't take forever either like it usually does at a car dealership! of the car and the paperwork. It didn't take forever either like it usually does at a car dealership! More
Ken was very friendly and knowledgable. He was able to answer all our questions and provide me with a vehicle that I was interested in test driving. Once I drove the car I was ready to buy it. The pur answer all our questions and provide me with a vehicle that I was interested in test driving. Once I drove the car I was ready to buy it. The purchasing process was the easiest ever. While it has been 14 years since I purchased my last car, this was smooth, quick and no hassels. Ken gave us the price, and while your financial employee was processing the loan from our Credit Union, Ken had the shop clean up the car and get it ready. No time was wasted and before I knew it I was driving my new Honda CRV home. I loved the fact that I did not have to submit a loan application with my credit union, get a check, etc. which could take a couple days. A smooth painless process and I love the car! More
JT was a great help in the process. He was attentive to our needs and answered any questions we had. There were no hidden surprises and we were completely satisfied. our needs and answered any questions we had. There were no hidden surprises and we were completely satisfied. More
This was the most positive new car purchase I have had yet. O'Donnell gave a fantastic e-quote by email. Nothing else was added on the car. Every other dealership I had been to had added options to inf yet. O'Donnell gave a fantastic e-quote by email. Nothing else was added on the car. Every other dealership I had been to had added options to inflate their price. When I showed up at O'Donnell to finalize the purchase there were no surprises with the price quoted. More
I am (was) a first time car buyer. Although I did a lot of research before purchasing a vehicle, I wanted a smooth and easy transaction. I came to the dealership with a quote for the car I wanted to purcha of research before purchasing a vehicle, I wanted a smooth and easy transaction. I came to the dealership with a quote for the car I wanted to purchase and an appointment with Chris. Within a couple hours, I walked out with the keys to my new Honda Fit Sport. They gave me the most competitive price among the local dealerships, and they helped me to finance and purchase the car with no money down at a competitive rate. I am very pleased and would happily return for future business! More