O'Donnell Honda

Me and my husband had a very good experience with your Honda Dealership at ODonnell. We would come back again should we be in the market for another new car. Mike Garvey was very professional and we fee Honda Dealership at ODonnell. We would come back again should we be in the market for another new car. Mike Garvey was very professional and we feel he gave us a good price. He made sure the car was in perfect condition upon ariving at the dealership and went over all the bells and whistles the car had to offer before we left the dealership. I am really enjoying driving my honda CR-V and would recommend it to people looking for a small SUV that drives like a large SUV. More

This was my first car buying experience and I was very satisfied with the customer service at O'Donnell Honda. I got a great deal on my car and the staff was very helpful and friendly. They were actually satisfied with the customer service at O'Donnell Honda. I got a great deal on my car and the staff was very helpful and friendly. They were actually able to beat my credit union interest rate, so I ended up financing with them as well. Overall, I had a great experience at O'Donnell and would highly recommend this dealership! More

The best new car buying experience I have ever had. Chris responded promptly to my internet request for a price quote for an Accord but didn't bother me or try to make me come in for a test drive. Whe Chris responded promptly to my internet request for a price quote for an Accord but didn't bother me or try to make me come in for a test drive. When I did go in for a test drive, Chris did an excellent job of explaining everything and showing me the car's features. Again, he didn't push for a sale but just let the Accord and great price sell itself. The time to complete the financing and other paperwork was much faster than I've ever experienced and I left the showroom with my new car and a big smile on my face. I would highly recommend Chris and O'Donnell to anyone looking for a new Honda. Charles More

Prior to visiting O'Donnell Honda, I went to two other dealers, one Honda and one Toyota. I got a price for a 2013 Accord LX and I received extreme sales pressure from the Honda dealer and an offer of onl dealers, one Honda and one Toyota. I got a price for a 2013 Accord LX and I received extreme sales pressure from the Honda dealer and an offer of only $2,700 for my trade-in. I would never buy a car from this dealer. I then went to a Toyota dealer to look at the 2012 Camry. They appraised my trade-in at $4,500 but I did not feel comfortable buying the Camry. It did not like the design design, and it does not have many of the accessories that come standard with the Accord. I also went to a cash for cars firm and they offered me $5,000 for my trade-in. I then checked with O'Donnell Honda, and they had an Accord LX in stock with a no-haggle price lower than the price provided by the other dealer. After telling O'Donnell that I wanted to buy the car, they said that it was not necessary that I sell my car and they would accept my old car as a trade-in. The advantage would allow me to pay taxes only on the cost difference between the new and trade-in. They did not have to do this, and it saved me nearly $300 in taxes. I had an excellent experience buying the car and would highly recommend buying a car from O'Donnell. More

I had a great experience with O'Donnell Honda. I interacted with Kenny, who was very professional, calm demeanor and not your typical "got to make the deal by all means" type of car dealer salesman. interacted with Kenny, who was very professional, calm demeanor and not your typical "got to make the deal by all means" type of car dealer salesman. I appreciated him working with me and not going all into the "car deal" talk xx which we consumers get tired of hearing. I bought a 2002 Toyota Camry about a week ago and I am satisfied thus far with the vehicle. Only issues was that the transmission fluid needs to be changed, the power windows made a noticeable click noise when opening and I was worried that it could be the regulators (Toyota's have had issues with power window regulators having to be replaced -- $350.00 per door) and I will be going back (per our agreement) to get the right front bumper painted (minor issue--no biggie). I got the price down to a reasonable offer due to some of these minor issues and they worked with me to get close to my budget. The sales manager John was also very helpful (a bit talkative- but in a very positive way). So, I am very happy with my experience with O'Donnell Honda and with my interactions with Kenny in partiular as my first point of contact and with John the sales manager. Thanks Guys!! ....and see you tomorrow to get the paint job done. I would definitely buy anoter car here with the experience I had...and plan too in the future!! More

I recently brought a 2013 Honda CR-V from O'Donnell Honda (Ellicott City) because I believe I got the best price and received excellent customer service. My sales rep (Mike Garvey) was very knowledgable abou (Ellicott City) because I believe I got the best price and received excellent customer service. My sales rep (Mike Garvey) was very knowledgable about the car and assisted me throughout my car buying experience. This was my second car that I brought from O'Donnell Honda within 4 years. I definitely would recommend them to anyone seeking to buy a new car. I plan to return to O'Donnell Honda when it's time to replace my wife's vehicle. More

O'Donnell Honda is a great place. Friendly people who O'Donnell Honda is a great place. Friendly people who are accomodating and really listen to what you have to say. My wife and I are loyal customers. O'Donnell Honda is a great place. Friendly people who are accomodating and really listen to what you have to say. My wife and I are loyal customers. The sales staff is willing to work with our needs. The service staff is exceptional and very careful to maintain a positive freindly atmosphere. (something rarely present in dealership service departments) They would get 5's across the board if it weren't for the amount of time it takes to complete the sales transaction for a new car even after we've agreed on a price and the deal is made. This is not unique to this dealer. Just a pet peeve of mine. Should it take an HOUR to finalize new car paperwork? Really, there has to be a better way. I've discussed with friends and co-workers and they have the same experience regardless of manufacturer or dealer. There has to be a way to buy a car in less than two and a half hours... Let's all get creative and solve this! More

My wife began her search for a Honda Odyssey via Edmunds.com. We immediately received a call from Chris Councill, Sales Rep for O'Donnell Honda! After giving birth, my wife was not able to visit on Edmunds.com. We immediately received a call from Chris Councill, Sales Rep for O'Donnell Honda! After giving birth, my wife was not able to visit on site and Chris drove a model to our home for her to see/experience. Chris was simply amazing and an absolute joy to work with. As an Internet sale, there wasn't a need for price negotiotiations and upon the vehicle's arrival at the dealership, Chris called to confirm its arrival and our timetable for delivery. My wife decided to sell her car to a third party and Chris picked us up from the dealer assisting me in getting the vehicle ready to transport my 2 babies and my healing wife. At the dealership, everything progressed smoothly! We were literally out in an hour or so and on our way! In all my years of buying cars, I've never had as smooth an experience as the one with Chris Councill at O'Donnell Honda! If you're in the market for a new/used Honda, Chris is your guy and O'Donnell the dealer! More

I lookede for a lete model Accord or Camry, visited other dealers in the area and was extremely impressed and happy with the salesman, Sam, the other O'Donnell folks I met, the quality of the vehicle, the st dealers in the area and was extremely impressed and happy with the salesman, Sam, the other O'Donnell folks I met, the quality of the vehicle, the straightforward, no b. s. salesmanship and the price of my "almost new" 2100 Camry! I will definitely recommend O'Donnell to anyone! More

Salesperson responded very quickly and gave a very good price without any trick. The price listed in detail what fees are included and which are not. The salesperson is very honest, straightforward, and h price without any trick. The price listed in detail what fees are included and which are not. The salesperson is very honest, straightforward, and helpful. More