O'Donnell Honda

O'Donnell sales person, Shayne Wilson, provided a thorough description of the car I was looking for, a 2013 Honda Civic Coupe EX. We test drove a new Civic coupe where he highlighted new features an thorough description of the car I was looking for, a 2013 Honda Civic Coupe EX. We test drove a new Civic coupe where he highlighted new features and capabilities, including the Econ button, blue tooth and audio capabilities. The negotiating process on a purchase deal was fair and professional. After purchase, Shayne provided a hands on demonstration of the Civic capabilities and even paired my smart phone with the blue tooth system and created some speed dials with voice tags. Further, he connected my iPod to the car's USB cable and demonstrated how to use the steering wheel and dashboard controls to operate the iPod. I was very pleased with the sales and purchase experience. I can highly recommend O'Donnell Honda and my sales person, Shayne Wilson. More

My unexpected purchase of a new car was made much easier by Jerry and his associates at O'Donnell Honda. I knew I was looking for a Honda, but was unsure exactly which, what trim level, etc. The team's at by Jerry and his associates at O'Donnell Honda. I knew I was looking for a Honda, but was unsure exactly which, what trim level, etc. The team's attentive disposition and customer service were unparalleled with any prior car-buying experience I've had. More

I have purchased my last 3 New Honda Accords from O'Donnell Honda. I've had the opportunity to work with Jerry Summerville as a Salesman for each of my purchases. I highly recommend Jerry he is very O'Donnell Honda. I've had the opportunity to work with Jerry Summerville as a Salesman for each of my purchases. I highly recommend Jerry he is very knowledgable, honest and professional. My husband and I had a good experience from the moment we walked in the showroom to look at the New Honda, until our meeting with Mr. Brian Schwenk the General Manager. I would highly recommend my family and friends to go to O'Donnell Honda for their car buying experience.. More

I was indeed very pleased with the service I received from everybody at your dealership and especially Chris. After the treatment I got from Northwest Honda staff, I was thinking of reconsidering purchas from everybody at your dealership and especially Chris. After the treatment I got from Northwest Honda staff, I was thinking of reconsidering purchasing a Honda and was going to shop for other brands. I am a satisfied Hyundai Sonata owner and was thinking of going back to Hyundai. Chris has restored my faith in good service and although your dealership is a bit out of the way for me (I leave in Owings Mills), I would definitely be back for all my service and sales needs. I would rather drive a few extra miles than to be lied to at Northwest Honda, who by the way still have not contacted me to address the service I received. More

Horrible experience. Dishonest! Don't use. Finance manager was rude and salesman lied to get me in dealership. Doubled price once in the dealership. Ripoff! manager was rude and salesman lied to get me in dealership. Doubled price once in the dealership. Ripoff! More

This is the second purchase from mike and my third from O'Donnell! I wouldn't go anywhere else, mike and O'Donnell are great to work with. True professionals. O'Donnell! I wouldn't go anywhere else, mike and O'Donnell are great to work with. True professionals. More

Amazing Customer Service. The sales staff and service personnel were very helpful and informative. Financing was amazing and I was done w/the purchase in 15 minutes. personnel were very helpful and informative. Financing was amazing and I was done w/the purchase in 15 minutes. More

I have purchased two cars from O'Donnell Honda and my experience in both cases could not have been better. Their customer oriented business plan is perfectly executed. With each purchase from O'Donnell experience in both cases could not have been better. Their customer oriented business plan is perfectly executed. With each purchase from O'Donnell, I found their representatives to be straight forward, fair, and most important to me, completely open and honest. I believe O'Donnell is the rare exception for an auto franchise in the Baltimore/Washington area. The young salesman (Shayne Wilson) who worked with me was thorough, knowledgeable, friendly, and efficient. Within 35 minutes, we had arrived at an on the road price for a 2013 CRV EX AWD that was far superior to any other Honda dealer I had visited. No bloated MSRP, no inflated dealer add on items, no low ball on my trade in, no sales gimmicks (e.g., free oil changes, free car washes, free semi-yearly inspections, etc.) factored into either the price or listed as a "savings", and no special dealer markup. When I picked up the CRV, I was out the door in under an hour. We chose the two add on items that we wanted, and they were discount priced. I am certain from my experience that O'Donnell Honda is unlike any other Honda dealer in the area, Based upon my experience, I will not consider any other Honda dealer for sales or service in the future, and I highly recommend O'Donnell to family and friends. More

I have purchased my last 4 cars at ODonnell Honda. It is a combination of great sales people and a great service that keeps me coming back. a combination of great sales people and a great service that keeps me coming back. More

Sayed Tagoe and the finance manager were just awesome, awesome, awesome! Customer Service - check knew the product well - check kept us informed - check was up front with us on all aspects of the de awesome, awesome! Customer Service - check knew the product well - check kept us informed - check was up front with us on all aspects of the deal - check wonderful product that looks great and is a dependable vehicle - check Employees like Sayed and the Finance Manager - PRICELESS!!!!!!!! More