O'Donnell Honda

My wife Lisa and I had a pleasant buying experience at O'Donnell Honda. I initially worked with Chris Council and he was straight forward and provided us with a competitive price. Once on the sales floo O'Donnell Honda. I initially worked with Chris Council and he was straight forward and provided us with a competitive price. Once on the sales floor we worked with Mike Garvey and he helped us complete the buying process. Overall - we are very satisfied with O'Donnell Honda. Thank you. More

We wanted to send a note of THANKS to O'Donnell Honda for our great buying experience of our new 2014 Accord EX-L. From bold/detailed drive-out estimate of Chris Councill (Thanks!) and his answers to fol for our great buying experience of our new 2014 Accord EX-L. From bold/detailed drive-out estimate of Chris Councill (Thanks!) and his answers to follow-up inquiries, Robert Wilkie's exceptional customer service while at dealership, and management's honesty/integrity in terms of being true to the estimate, no hidden details, and no pressure selling of options - it was a GREAT EXPERIENCE. Thanks again and I would certainly recommend this dealership to every1. Jawad More

Reasonable price, great service, highly recommended and best Honda dealer in local area. David is very helpful and friendly salesman and I'd love to visit again if I need another Honda car. best Honda dealer in local area. David is very helpful and friendly salesman and I'd love to visit again if I need another Honda car. More

I am a repeat customer, going a second time for an office car lease. O'Donnell and their personnel are very straight forward and timely to arrive at a lease rate given the conditions is set forth. The over car lease. O'Donnell and their personnel are very straight forward and timely to arrive at a lease rate given the conditions is set forth. The overall process is very smooth, through the paperwork, transfer of license plates, orientation to the new car. A very good experience and the Service Department has been very effective as well. More

They are FANTASTIC. Period. They made it easy, quick and super painless. Would definitely recommend this place to anyone who is in the market for getting a new car. super painless. Would definitely recommend this place to anyone who is in the market for getting a new car. More

Having been to five different Honda dealers throughout the country O'Donnell Honda Service Center, this one is by far the worst. In November 2013 I took my Pilot in for Express Service (oil change). I was the country O'Donnell Honda Service Center, this one is by far the worst. In November 2013 I took my Pilot in for Express Service (oil change). I was advised by a service rep would let me know when my vehicle was done since I was waiting at the dealership. After 50 minutes I queried the status and was informed there was another car ahead of me before my vehicle would be taken into the bay. The service advisor did not tell me they were back logged and made no effort to apologize for wasting an hour of my time. After being advised my car had not been taken into the service bay, at least six cars arrived for service. I don't understand why the service center continued to accept more customers when they knew they could not handle their current load in a timely manner. I requested they bring me my car and I departed the dealership/service center. As a side note, while I was in the waiting room a service rep came in to see another customer who had been there for two hours. That service rep kept saying "I understand you are mad" but made no effort to apologize. The customer was told it would be another 20 minutes before her car would be ready. This dealership is a great example of poor customer service and they lacked any sense of communications skills that day and on a previous visit. This was their second and last chance to prove a previous visit was an anomaly. Sad to say, it wasn't an anomaly but their standard poor performance. More

Horrible experience at this dealership. The salesmen seem cocky; they stare at you when walking in the door. After multiple visits, no one has ever gotten up to greet me and welcome me to the dealership. The cocky; they stare at you when walking in the door. After multiple visits, no one has ever gotten up to greet me and welcome me to the dealership. They treat you as if it is your privilege to purchase or lease a Honda from them. I would avoid this dealership at all costs. Visit the nearby Toyota dealerships; you will acquire a fair negotiated price and you will be treated professionally. More

I've been dealing with Odonnell for 12 years wouldn't think of going anywhere else you don't just buy a car you buy a freindship. wouldn't think of going anywhere else you don't just buy a car you buy a freindship. More

I want to start off by stating that we did not purchase a vehicle from this dealership, but regardless, I would still recommend them to anyone looking for a Honda. I had inquired online about a Honda Pilot vehicle from this dealership, but regardless, I would still recommend them to anyone looking for a Honda. I had inquired online about a Honda Pilot and I received a response from the Internet Sales Manager Chris Councill. Unlike many other dealerships in the area who were only willing to work with me if I was actually physically inside their dealership, Chris provided me answers to all my questions and even worked up numbers to the best of his ability. If the car we were purchasing was going to be a car I was going to use as my primary vehicle there is no doubt I would have been to Chris's dealership in a second, but we did not end up purchasing a Honda. Again, although we did not complete our business transaction, Chris had 100% earned my business and when the time comes for me to purchase a Honda Chris will be the first person I contact. More

I highly recommend O'donnell Honda, for shopping for a new or, used car. First I highly recommend O'Donnell Honda for the most reliable vehicle a person could ever own. Second,Terry is a awesome sales a new or, used car. First I highly recommend O'Donnell Honda for the most reliable vehicle a person could ever own. Second,Terry is a awesome sales rep. I apprciate his hard work in providing what I was looking for in my vehicle shopping each year I returned back to him for service. I recently brought my 4th vehicle from him. Terry Adkins gives a unique hospitality to his customers. If you are car shopping, please stop by and ask for Terry, the #1 salesman for many years!!!!! From a very happy customer. Ms. N. Smith More