O'Donnell Honda

Great service and price We contacted at least 15 dealerships in the Baltimore-Washington area for quotes on a new Honda Odyssey. The internet quote that we received from O'D We contacted at least 15 dealerships in the Baltimore-Washington area for quotes on a new Honda Odyssey. The internet quote that we received from O'Donnell Honda was thousands less than most of the other dealers, and it beat all of the other quotes by more than $400. We received excellent service from Mike Garvey and the internet sales team. We would definitely recommend this dealer to those that are in the market for a new Honda. More

Good experience at O'donnell Honda, Ellicott City, Maryland The dealership was excellent. People were friendly. Jerry was helpful and courteous. Price was good. Car was good with a few new features. Deal was s The dealership was excellent. People were friendly. Jerry was helpful and courteous. Price was good. Car was good with a few new features. Deal was struck after they checked my trade in vehicle and gave me a price and the monthly payment for the new Honda. Good experience. More

This is our third Honda purchased from O'Donnell Honda and Mr. Wilkie and the staff have consistently treated us fairly, courteously, and professionally. They ensure a comfortable, "no pressure to b Honda and Mr. Wilkie and the staff have consistently treated us fairly, courteously, and professionally. They ensure a comfortable, "no pressure to buy" atmosphere and provide superior customer service during and after any purchase. We very highly recommend O'Donnel Honda to anyone considering buying a Honda vehicle. More

Readiness for test drive and fluent explanations for my questions, no hassling for options purchases, yes to yes and no to no for price negotiation. questions, no hassling for options purchases, yes to yes and no to no for price negotiation. More

Great experience buying a new Accord. Started looking here the week before and came back when ready to buy. No high pressure tactics like some other places and a great deal too. Highly recommend Stan Bai here the week before and came back when ready to buy. No high pressure tactics like some other places and a great deal too. Highly recommend Stan Bailey and everyone at O'Donnell if you are looking for a Honda! More

After a parent death and personal illness, I have been very depressed and as a result my finances were not in good shape. ODonnell Honda worked with me to help me obtain financing and helped me choose a v very depressed and as a result my finances were not in good shape. ODonnell Honda worked with me to help me obtain financing and helped me choose a vehicle option that would be right for me. The salesman and the finance officer worked with me all day and that evening I walked away with a new car that I was pleased with. Everyone was kept positive and continued to call banks and finance companies until something was approved. What was amazing about this experience was that I am 61 years old and my credit should be OK, but because of circumstances it wasn't. ODonnell Honda, never looked down upon me, never made jugements, and never made me feel unworthy. Thant's what is important to me and that is what happen. I would highly recommend them if you want a positive experience. Dr. Sylvia Palm More

I had been car shopping for about 2 weeks and had test driven so many different vehicles, I was really getting sick and bored with continuing to look. At the end I was deciding between a Toyota RAV4 and driven so many different vehicles, I was really getting sick and bored with continuing to look. At the end I was deciding between a Toyota RAV4 and the Honda CRV. When we walked into the Honda dealership, we were greeted right away by Alex, but not in a pushy way, he asked me what I was looking for and it turned out that they had a CRV right on the dealer floor so he showed me all the ins and outs of the vehicle first. Then we talked a bit about colors I was interested in, safety features, etc and I told him I wanted to test drive the CRV. Alex and O'Donnell were the first people/dealership to allow me to A) test drive the car alone with no dealers sitting in the back with me and B) to encourage me to drive it for 20-30 minutes. Alex said I would not be able to learn anything about the CRV by just driving it to the first stoplight and then coming back. Other dealers sat in the backseat while I test drove and yammered and talked the entire time I was driving, so much so that I couldn't concentrate on the test drive! So that alone was worth me staying at O'Donnell and purchasing from them. After the test drive, I knew I had found my car, and Alex worked with the numbers and came out to something that was within my budget, there was no haggling or pressure of any kind. Then he sat in the CRV and set up the bluetooth functions for me, showed me how all the menu buttons worked, radio pre-sets, etc. He did not have to do all that and could have just sent me home with a "read the manual" sort of idea, but he took a LOT of time showing me the inside of my newly purchased CRV. Everyone at O'Donnell was great and for my first car buying experience, it could not have gone any smoother. Thanks so much to Alex and everyone at O'Donnell! I love my Honda. :) More

When I brought in my car to be serviced for a routine oil change it came back with the rear bumper dented and the paint chipped off. This was a brand new car at the time and I had to force them to replace th change it came back with the rear bumper dented and the paint chipped off. This was a brand new car at the time and I had to force them to replace the bumper. They eventually did replace it but they acted like they weren't responsible for it. Terrible place to get any service done and the wait is always hours. More

Chris provided an excellent starting price and Sayed then completed the deal. Top Notch all the way. I could not be more pleased with the O'Donnell Sales team..... completed the deal. Top Notch all the way. I could not be more pleased with the O'Donnell Sales team..... More

David is the epitome of professionalism. Extremely knowledgeable about the products, willing to work to the benefit the buyer, and willing to listen. This is the second purchase from David by my wife knowledgeable about the products, willing to work to the benefit the buyer, and willing to listen. This is the second purchase from David by my wife and I, and we will not hesitate to go to David and O'Donnell again in the future. More