O'Donnell Honda

Bad customer service I call them to cancel my ancillary product. I was talking to a guy name Rajeev.i guess i spell right. He make me feel like, he dont want to answer my I call them to cancel my ancillary product. I was talking to a guy name Rajeev.i guess i spell right. He make me feel like, he dont want to answer my question and he is not helping me out. He was so mean while talking to me. So i dont feel like it is a good place to buy car. More

Friendly, focused car buying experience with great pricing The O'Donnel Honda experience was great. First new car purchase in 15 years. We looked at several dealreship but picked O'Donnel for their knowledgabl The O'Donnel Honda experience was great. First new car purchase in 15 years. We looked at several dealreship but picked O'Donnel for their knowledgable and helpful staff. Not pushy and they were patient while we tried out the various trypes of Civc, Fit and CRV. Suggest checking their price on the internet with several dealers. They did tahat as well and were able to offer the lowest price without going back and forth. Other dealers claimed they could matc any written quote but O'Donnel got it right the first time. More

Great place to buy a car I want to take a moment to recognize the staff at O'Donnell Honda in Ellicott City,MD who recently helped me with my purchase of my new 2015 Honda Od I want to take a moment to recognize the staff at O'Donnell Honda in Ellicott City,MD who recently helped me with my purchase of my new 2015 Honda Odyssey. Chris Councill the Internet Sales Manager did a fantastic job in making my experience very pleasant and provided all assistance in making CAR buying experience as simple as possible. He is friendly, professional and most importantly trustworthy. I would recommend to anyone looking to buy Honda CAR from this dealership. Thanks again to O'Donnell Honda. More

Very pleasant experience I did most of the footwork (research and negotiating) via e-mail so all I really did at the dealership was take a test drive and sign the papers. No I did most of the footwork (research and negotiating) via e-mail so all I really did at the dealership was take a test drive and sign the papers. No hard sell, no surprises, no pressure to buy anything extra. Salesman (Sayed Tagoe) was very personable, knowledgable, and helpful. A completely different experience (in a good way) from the last time I bought a new vehicle. Highly recommend O'Donnell Honda. More

excellent service!! Awesome job! my dealer Stan was cool and paid attention to every little detail i asked. i was expecting a full day or two of car shopping but i fi Awesome job! my dealer Stan was cool and paid attention to every little detail i asked. i was expecting a full day or two of car shopping but i finished in 2 and 1/2 hours. i was so impressed with the service that i bought the car the very same day (in a very fair price, i might add...). thank you Stan and O'Donnell Honda. More

Buying a new accord I am a single parent who does over 45000 miles a year. I have little time for shopping at the best of times. Alex at O'Donnell Honda was both direct a I am a single parent who does over 45000 miles a year. I have little time for shopping at the best of times. Alex at O'Donnell Honda was both direct and bent over backwards to help me get a new car. The price was very competitive WITHOUT HAVING TO HAGGLE FOR HOURS. As a successful small business owner I am completely impressed with this company. I happily recommend them to anyone. More

Great experience with a used car purchase We had an excellent experience while buying a used Acura. Kenny and Brian were fantastic and made the process very smooth and easy. The warranty optio We had an excellent experience while buying a used Acura. Kenny and Brian were fantastic and made the process very smooth and easy. The warranty options offered was also great. More

Minor issues but great customer service and efficiency Initially purchased a certified used vehicle and had a great experience. But, I noticed some issues with the vehicle and contacted the salesperson and Initially purchased a certified used vehicle and had a great experience. But, I noticed some issues with the vehicle and contacted the salesperson and also GM. They responded quickly and presented options. We decided to get a new vehicle in the end and we are pleased. The whole process was pretty efficient and painless without any sales pressure or financial add-ons. I would strongly recommend Mike Garvey and Raj (along with their GM, Brian Schwenk). More

Recall and more i brought my 2008 odyssey in for a recall. I also described a issue with the steering. I had a coffee and some munchkins until the shuttle took me hom i brought my 2008 odyssey in for a recall. I also described a issue with the steering. I had a coffee and some munchkins until the shuttle took me home. Later in the day I got a voicemail saying the work was done including fixing the steering issue under an separate service bulletin plus one more recall I wasn't aware of. No charge. More

Amazing Only at O'Donnel Honda and with Terry Askin in particular can the experience be simple and perfect. The right car, the right price and no hassle. Ev Only at O'Donnel Honda and with Terry Askin in particular can the experience be simple and perfect. The right car, the right price and no hassle. Everything Terry promised he delivered. The entire team is great and friendly. No hassles and no pressure. Couldn't be happier with my new car. More