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O'Donnell Honda
Ellicott City, MD
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953 Reviews of O'Donnell Honda
Great dealership with great customer service and professionalism that is unmatched. Would recommend to anyone that wants excellence when buying a car! professionalism that is unmatched. Would recommend to anyone that wants excellence when buying a car! More
We bought new Michelin tires in 2019 . .. hardly drove during the COVID Pandemic ... dealer service center told us in Dec 2023 we needed brand new tires costing $1,000. We balked because w .. hardly drove during the COVID Pandemic ... dealer service center told us in Dec 2023 we needed brand new tires costing $1,000. We balked because we knew we had plenty of tread on the tires. A month later we went to an independent car service business and they told us we still had about 1/2 of our tread left on our tires. We'd be very cautious to accept any service recommendations from this dealership, unless you want to be screwed out of your money. More
Alex was great to work with, very responsive. They had the vehicle I wanted and I got great deal. The accessories I wanted had to be ordered and I look forward to the same great service when i br They had the vehicle I wanted and I got great deal. The accessories I wanted had to be ordered and I look forward to the same great service when i bring the vehicle back to have them installed. I don’t buy new cars often, but the next one I buy will likely be from O’Donnell. More
This was my first purchase from this dealership. Shayne Wilson made my experience to be pleasant and not overwhelmed. He was super chilled and transparent with everything about getting my new car. S Shayne Wilson made my experience to be pleasant and not overwhelmed. He was super chilled and transparent with everything about getting my new car. So far this was the best experience I had from the first time buying a car from a dealer. More
Recently purchased my 6th vehicle from this dealership; my business fleet uses Honda, so we purchase regularly. Have worked with Shayne Wilson on the few most recent; this dealership delivers what they pr my business fleet uses Honda, so we purchase regularly. Have worked with Shayne Wilson on the few most recent; this dealership delivers what they promise. The cars are listed accurately online, no hidden fees, and they make it easy to do business with them. None of these things are true at most dealerships, sadly. Glad to have found them and would recommend both Honda and this dealership. More
O’Donnell Honda is by far the best experience I have ever had in buying a car. Shayne is an amazing Sales Consultant who made sure to find the exact vehicle I wanted and arranged to get it pretty fast. E had in buying a car. Shayne is an amazing Sales Consultant who made sure to find the exact vehicle I wanted and arranged to get it pretty fast. Everything about the transaction went smoothly - from giving me a fair trade-in value, to completing all paperwork. Finance Manager Rajeev was also great to work with. Never once did I feel pressure to change what I wanted or to add on things I did not want. The O’Donnell staff and process were the best I have ever experienced, From now on I will only buy from O’Donnell Honda. More
This is the 2nd vehicle in working with the O'Donnell team and Shayne Wilson. It was a great experience working through our trade-in to finance. Highly Recommended! team and Shayne Wilson. It was a great experience working through our trade-in to finance. Highly Recommended! More
I had a great experience purchasing my new car from O'Donnell. Stan Bailey could not have been better. His expertise, patience, and professionalism made this experience a pleasure. This is the 10th O'Donnell. Stan Bailey could not have been better. His expertise, patience, and professionalism made this experience a pleasure. This is the 10th Honda we have purchased from this dealership, and the outstanding sales and service department keep us coming back to O'Donnell. I am very happy with the entire experience. More