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O'Donnell Honda
Ellicott City, MD
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953 Reviews of O'Donnell Honda
I bought a used 2022 civic And the salesman had no personality. And didn’t inform me of anything that was going on in the process. He walked out drove the car away and came back without saying a word personality. And didn’t inform me of anything that was going on in the process. He walked out drove the car away and came back without saying a word to me. I later found out it was going to get cleaned before I took it. While I was in there another used car salesman mark sweeney was on his computer looking at naked and half naked girls on his computer with my wife and kid in the room. Not impressed with the used car side of this dealership. More
I wish there was a 10 star rating. From the moment I contacted O'donnel about an idea of a new car, Brad has been exceptionally wonderful and patient with me. Brad took his time to exp From the moment I contacted O'donnel about an idea of a new car, Brad has been exceptionally wonderful and patient with me. Brad took his time to explain the options and the processes. I am happy with the choice he helped me make and the seemless transition. Very understanding dealership who knows his stuff. I will not hesitate to choose him again. If you need a honda, he is the real deal to go to. More
Wonderful dealership with a great staff. Shayne was an amazing sales consultant to work with, he made the process of buying a new car go a smoothly as possible Shayne was an amazing sales consultant to work with, he made the process of buying a new car go a smoothly as possible More
My husband and I bought a 2024 Honda Accord from Stan Bailey, and the experience could not have gone more smoothly and efficiently. Stan was such a nice guy and extremely knowledgeable about our new Acco Bailey, and the experience could not have gone more smoothly and efficiently. Stan was such a nice guy and extremely knowledgeable about our new Accord. The whole buying experience was excellent and we were in and out in under 2.5 hours. We will DEFINITELY refer our family and friends to Stan at O'Donnell Honda. Thanks Stan! More
Robert Wilkie - A true professional. Met with Robert a handful of times over the course of a week. We ended up not buying a Honda but wanted to point out that Robert is the kind of guy Met with Robert a handful of times over the course of a week. We ended up not buying a Honda but wanted to point out that Robert is the kind of guy you want to deal with. Courteous and knowledgeable. A class act. More
Last week, I came in to buy the accord hybrid I reserved a month prior. Since the first day of reserving the car to purchasing, Stanley has been extremely helpful and professional in answering any questions a month prior. Since the first day of reserving the car to purchasing, Stanley has been extremely helpful and professional in answering any questions I had about the car or what needs to be presented before the day to buy it. I was happy to work with the staff at O'Donnell in my first car purchase as they are friendly and very understanding that this process should not be rushed. I had gone to other dealerships to get constantly pressured into buying a car without any time to think about it. I had a wonderful experience at O'Donnell, and they are only ones that don't constantly spam my email like other places. In the time before purchasing, Stanley kept me updated on the current status of the car and notified me the moment when the car had arrived at the dealership. On the day of purchase, he was well prepared with all the documents to sign and explained everything thoroughly. He gave a tour of the car explaining the different features that came with the specific trim, and answered any questions. All the staff there are very friendly and understanding as you do not feel rushed in making a decision and have time to think about it. Even during the signing process, I did not feel rushed throughout the whole experience. The financing process was also straightforward and well explained too. After getting the keys, I left feeling good about my experience and choice in working with O'Donnell over other places. If you're looking for a place that plays no games, no hassle, and are very straightforward in the pricing of the vehicles being at MSRP with no additional add-ons, then this is the place for you. More
I emailed this dealership about a vehicle that I was interested in and received a reply very quickly. Rob Jacobson responded and quickly had a deal for me. After some negotiation we settled on a fair p interested in and received a reply very quickly. Rob Jacobson responded and quickly had a deal for me. After some negotiation we settled on a fair price and I drove 120 miles to get my new car. Everyone was friendly and professional. Rob was excellent to work with and I would return to him to purchase again. More
Very easy process. I sent an email about the vehicle I was looking for and Rob phoned me when he had one available. No time wasted dickering over prices and add ons; we I sent an email about the vehicle I was looking for and Rob phoned me when he had one available. No time wasted dickering over prices and add ons; we were able to spend time on the important stuff like checking out the car and its features. Finance had me in and out in under 10 mins. Very much appreciated. More