O'Donnell Honda

Very much satisfied Best auto buying experience one could expect. Terry Askin was thorough in explaining vehicle operation before and after purchase. He was also extremel Best auto buying experience one could expect. Terry Askin was thorough in explaining vehicle operation before and after purchase. He was also extremely knowledgeable about product and buying process and did not try to pressure me. Management and finance office were also extremely helpful and professional. More

very helpful They were very helpful in explaining the various models and options so that we could make our selection. They than spent the time to find the model t They were very helpful in explaining the various models and options so that we could make our selection. They than spent the time to find the model that we wanted. The price also met our expect ions. Would definitely buy from they again. More

Great service! I needed to get service completed on my car while on vacation. O'Donnell was very accommodating, and even called in to look up my out of state servic I needed to get service completed on my car while on vacation. O'Donnell was very accommodating, and even called in to look up my out of state service plan. I would recommend them to anyone, and this just enforces my love for the Honda brand. Tina was great! More

Straight forward, efficent purchase experience O'Donnell listened to my needs and did not waste my time. The purchase was within the parameters I had researched. Absolutely one of the best buying e O'Donnell listened to my needs and did not waste my time. The purchase was within the parameters I had researched. Absolutely one of the best buying experiences for a new vehicle ever. No sales manager conferences in the background. car was prepared and ready for inspection and delivery. No glitches. Very, very professional. More

Busy and satisfied I travel and work constantly. When I found myself in need of a new vehicle, I did not have time to bounce from one dealership to another. I was i I travel and work constantly. When I found myself in need of a new vehicle, I did not have time to bounce from one dealership to another. I was in luck when I chose O'Donnell Honda and was greeted by Jerry Summerville. Jerry listens to his customers needs. I am pleased with my new Honda and my entire experience. I will recommend Jerry to friends for their buying needs. Traveling for work is now enjoyable More

Car buying experience I was looking to get a new car and wasn't excited about the haggling experience I thought I was going to face. I used USAA car buying perk and was pu I was looking to get a new car and wasn't excited about the haggling experience I thought I was going to face. I used USAA car buying perk and was put in touch with Shayne. He was totally awesome and made my whole experience from trade-in to buying a car fabulous. I would totally recommend O'Donnell Honda for anyone looking for a painless experience. Ask for Shayne! More

Overcharged and disrespected by Service Dept. Manager We brought our Honda in for repairs. The industry standard is 1.5 hours to do the work. They charged us for 2.5 hours. When we asked for a price reduc We brought our Honda in for repairs. The industry standard is 1.5 hours to do the work. They charged us for 2.5 hours. When we asked for a price reduction to the 1.5 hours - we are quite willing to pay the dealer's hourly rate for the honest hours actually worked by the mechanic - the Service Manager told us he had lots of other customers and didn't need our business, and didn't care if we were unhappy customers. This is disrespectful to the customer. We gave him the opportunity to earn our respect as a fair Honda dealer, and would have continued sending our business his way for repairs and a new car purchase in the next few years (we think highly of Honda cars), but he declined the chance to do the right thing, choosing instead to take the money and run. We feel overcharged and disrespected. We will not bring any future business to O'Donnell Honda, and we strongly recommend against buying cars or bringing repair jobs to them. There are plenty of other Honda dealers, and lots of other mechanics who can do the repair job just as well or better, and less expensively. More

Painless car buying experience We were moving from overseas, so I started my search on the internet. Another Honda dealer worked with me for a while via e-mail, then passed me off We were moving from overseas, so I started my search on the internet. Another Honda dealer worked with me for a while via e-mail, then passed me off to someone else at that dealership who said I needed to come in (not likely while still living in Europe), and the deal died. So I started searching again and found Alex Vindogradsky here who made the process quick and painless. My car was waiting for me the day after we stepped off the plane and I drove off happy. Can't thank him enough for making this part of our transition smooth and easy. More

O'Donnell Honda is still the best!! From the minute I entered O'Donnell's Showroom, and was greeted by Missy Wald, I knew I made the right decision to return to O'Donnell. Started my buy From the minute I entered O'Donnell's Showroom, and was greeted by Missy Wald, I knew I made the right decision to return to O'Donnell. Started my buying process by contacting Chris Councill. Chris was prompt in answering my questions.Next step meet with salesman That's when I was greeted by Missy, and met Shayne Wilson, my salesman. Shayne answered all my questions, and so helpful. I purchased my first Accord in '03, and I can truthfully say that O'Donnell Honda is still the best Honda dealership. Thank you everyone... More

Special Edition I recently bought a 2017 Accord Sport Special Edition. Everyone I dealt with at O'Donnell was extremely professional and helpful. My salesperson, St I recently bought a 2017 Accord Sport Special Edition. Everyone I dealt with at O'Donnell was extremely professional and helpful. My salesperson, Stan Bailey, was a pleasure to do business with. He was very informative without being pushy or overbearing. I'll be sending other members of my family his way. More