O'Donnell Honda

Very Pleasant New Car Buying Experience We purchased a 2016 CRV from ODonnell Honda after looking at several other local dealerships. We found there a relaxed, no pressure atmosphere staffe We purchased a 2016 CRV from ODonnell Honda after looking at several other local dealerships. We found there a relaxed, no pressure atmosphere staffed by very friendly and knowledgeable folks. They have a large selection of models and colors in the vehicle we wanted in stock, which made really helped our decision making process. We purchased through the AAA discount program, and were offered a very good price according to True-Car information. Our salesman, Terry Askin, took good care of us and answered all of our many questions. Working with their finance manager, Rajeev, to conclude the transaction was also comfortable, without the "add on" sales pitch we faced with previous purchases at other dealerships . At the end, we were impressed with this very pleasant buying experience. More

They want your sale and then dump you Initially, I worked with Mark Sweeny who was very nice. All negotiating, all financing done over the telephone. Once the deal was set to be signed, Ma Initially, I worked with Mark Sweeny who was very nice. All negotiating, all financing done over the telephone. Once the deal was set to be signed, Mark turned into a "vapor trail". I stopped by the dealership and met Ken to sign my paperwork. Ken told me that I wasn't his customer, so he couldn't do much for me. JT and the GM Brian were absolutely great to deal with and probably would not have bought the car if not for them, I suggest you do shop here but avoid Ken and especially Mark Sweeny unless you want a ton of headaches. Neither can provide even basic custome service, follow directions or requests, nor can Mark manage to return phone calls. More

Horrible customer service After having search many dealers for a 2016 Civic, this was by far the WORST dealer to deal with. The salesman was very impatient and not willing to w After having search many dealers for a 2016 Civic, this was by far the WORST dealer to deal with. The salesman was very impatient and not willing to work with me in the car buying process. He complained the whole time telling me that he wouldn't receive commission because his boss had approved a price below that of which the salesman would receive commission. After that, he didn't want to deal with me. He even got up and told me that I WAS WASTING HIS TIME. Needless to say, I left and did NOT purchase a car from them. Rather, I went to Jim Coleman Honda and had a great experience and bought my car there. More

Outstanding! From start to finish, O'Donnell Honda was a winner. Great and well informed sales staff, good service without a pressured sales pitch, a reasonable p From start to finish, O'Donnell Honda was a winner. Great and well informed sales staff, good service without a pressured sales pitch, a reasonable price and an excellent payment experience. What more could anyone ask for? Did I forget to mention, I got another Honda Fit too, a terrific little car. More

1st Car Sale This has been a very welcoming experience for buying my first car from a dealership. I really love the service and patience. Thanks to Stan Bailey for This has been a very welcoming experience for buying my first car from a dealership. I really love the service and patience. Thanks to Stan Bailey for his excellent knowledge and customer service. More

Great Experience, Long Wait We went through USAA and used military discount to get a good price, honored a coupon from online, and didn't charge for the wheel locks already on it We went through USAA and used military discount to get a good price, honored a coupon from online, and didn't charge for the wheel locks already on it, plus they threw in a few accessories, for a new Honda. The salesmen were both very professional, had the car cleaned and gassed in a reasonable time. The only problem was that it took way too long to sit down with the financial man since he was processing another sale for a while. I know sales come randomly, and they certainly won't send me away to schedule for another time. I don't know a solution, except have some really great snacks and drinks and a TV or movie going. That would have made it much better. Do consider it. You might be amazed at a ratings boost and happy customer referrals, for so very little money for snacks. Have toys too in case of a family. Nintendos, etc. all can be pretty cheap. More

Five cars and counting Just purchased my fifth car from ODonnell Honda! We always experience excellent service from sales to service. Wouldn't go any where else. This dealer Just purchased my fifth car from ODonnell Honda! We always experience excellent service from sales to service. Wouldn't go any where else. This dealership rocks! More

Easiest Used Truck Buying Experience EVER!!! Just bought a used truck through this dealership and from start to finish it was FANTASTIC! Communicated via email to set up the appointment/review th Just bought a used truck through this dealership and from start to finish it was FANTASTIC! Communicated via email to set up the appointment/review the Carfax/decide what truck we wanted to look at. Response time was superb! Arrived at 4:30pm on a Saturday and drove out of the lot just shy of 6pm, new truck in hand. Done deal in less than 1.5 hours. That's the way to do it people! Delighted to recommend Bryan Thompson and Joe Collins! They're the best! More

Best buying experience ever! Our salesperson, Brian Blevins, made the whole experience painless. Very helpful in showing me the features of the car and explaining how to use them Our salesperson, Brian Blevins, made the whole experience painless. Very helpful in showing me the features of the car and explaining how to use them. He was a joy to deal with and we are very pleased with the deal we got, and we love the Honda CBR! Thanks Brian! More

A fair and honest dealership, really! Just bought our second Honda from O'Donnell's Honda because of our great experience with buying the first there. Same great, no nonsense approach- jus Just bought our second Honda from O'Donnell's Honda because of our great experience with buying the first there. Same great, no nonsense approach- just courteous service and a great price. Not the flashiest dealership but a real rarity today, honest and straightforward car dealership. Keep up the good work!!!. More