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O'Donnell Honda
Ellicott City, MD
955 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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955 Reviews of O'Donnell Honda
May 26, 2016
O'Donnell is the Best! No messing around. I purchased my 2003 Honda Accord from O'DOnnell and just last weekend a 2016 Civic EX. They are the absolute best. They will actually give you a com I purchased my 2003 Honda Accord from O'DOnnell and just last weekend a 2016 Civic EX. They are the absolute best. They will actually give you a competitive price from the start. Others would not. And even after pitting 7 dealerships against one another and using 3 different online tools, site visits and phone calls, O'Donnell was STILL cheaper. Also,my sales person (Alex - hopefully i can use names here) knew more about the car then ANY other sales-person i dealt with at other dealerships. Still my best experience ever. There was one other Honda dealer and one Subaru dealer that were also good and deserve mentioning through this process - Criswell and Frederick Motor Cars. More
by JW-NewMarket
Employees Worked With
Alex Vinogradsky
May 17, 2016
Made car buying fun This is my second car from O'Donnell Honda, and I will never go anywhere else. Everyone there is so easy to work with and very knowledgeable. Shayne This is my second car from O'Donnell Honda, and I will never go anywhere else. Everyone there is so easy to work with and very knowledgeable. Shayne made the whole car buying experience fun! More
by CRB
Employees Worked With
Shayne
May 12, 2016
My third Honda Excellent service. Received a quoted price on the internet so I knew exactly what I would pay. Personnel were very friendly and courteous. This was Excellent service. Received a quoted price on the internet so I knew exactly what I would pay. Personnel were very friendly and courteous. This was my third purchase from this dealership. More
by Apple71
Employees Worked With
Stan Bailey, Chris Councill
May 10, 2016
Always a good experience! I just recently bought a new Accord - probably about my 5th!. I love my Accords - never a worry with maintenance. Terry Askin, my sales rep, is alw I just recently bought a new Accord - probably about my 5th!. I love my Accords - never a worry with maintenance. Terry Askin, my sales rep, is always so well informed and manages to get me great deals. I recommend Terry and O'Donnell to anyone I know who is interested in a car. Their Service Department is also tops. Why go anywhere else? More
by franiw
Employees Worked With
Terry Askin
May 09, 2016
Excellent Experience! This is my 3rd car from O'Donnell Honda and each time it gets better & better!.. From getting the price quote from Chris to picking out a vehicle with This is my 3rd car from O'Donnell Honda and each time it gets better & better!.. From getting the price quote from Chris to picking out a vehicle with Musa to wrapping up the deal with JT it was awesome!!!!... Before you go anywhere else stop by O'Donnell Honda...it will be one of the best choices you ever made! More
by T.L. Gray
Employees Worked With
Chris Councill
May 02, 2016
Typical bait and switch tactics... beware! Rude and shady dealer... beware what you are getting into. Only go here if you want to pay more. You get these attractive internet quotes from someone Rude and shady dealer... beware what you are getting into. Only go here if you want to pay more. You get these attractive internet quotes from someone who is hardly ever there or answers the phone, then when you go into the dealership they don't honor the quote or get you with other fees and add-ons. They lie to you on the quote saying they will beat any dealer offer by $500, which they NEVER honor. Even when they ask you to send them the other dealers quote. They lie via email and say anything just to get you in the door. Then they start playing sleazy games and saying how much they are 'losing' on the deal and 'selling below cost' to you. If you don't give in, they start becoming rude and arrogant and tell you to leave and go elsewhere. Waste of time dealership. They only play nice with you if they can swindle you into paying higher price for the car. I always find other dealers in MD much better then these guys. Even if you call and complain to the General Manager, they don't care. You don't even get an apology. I bought from Jim Coleman and Norris... much better experience. Don't waste your time and money with these guys. More
by bob4551
Employees Worked With
Ken Novak
April 28, 2016
Great ecperience Their service is excellent. They were prompt and their customer service is excellent. They are polite, the waiting room was clean. They had fruit, Their service is excellent. They were prompt and their customer service is excellent. They are polite, the waiting room was clean. They had fruit, coffee, newspapers, magazines and a flat screen tv. More
by BRW123
Employees Worked With
Kevin Puzniak
April 24, 2016
Perfect Fit Shayne Wilson was fantastic. He was ready for us before we walked into the showroom. He was thorough and efficient, making my daughters first car buyi Shayne Wilson was fantastic. He was ready for us before we walked into the showroom. He was thorough and efficient, making my daughters first car buying experience easy and comfortable. I would highly recommend Shayne and O'Donnell Honda to anyone. Thanks again. More
by Fit Mike 987
Employees Worked With
Shayne Wilson and J.T., Chris Councill
April 13, 2016
So Happy!!! This is my second Honda from O'Donnell and the experience was Great!!! I really appreciate Shayne Wilson for his assistance, he was really knowledgea This is my second Honda from O'Donnell and the experience was Great!!! I really appreciate Shayne Wilson for his assistance, he was really knowledgeable and made me very comfortable. Also J.T in financing was wonderful. Process went smooth. Thanks Shayne!! More
by Nurskey
Employees Worked With
Shayne Wilson, JT, Stephen Larkins (Service Dept)
April 03, 2016
Honda Accord Purchase We had a great experience with Joe Collins, our sales representative, and Jason Grunder, the financial representative. Everything went smoothly with We had a great experience with Joe Collins, our sales representative, and Jason Grunder, the financial representative. Everything went smoothly with their knowledge and efficiency. More
by starrenee1
Employees Worked With
Joe Collins and Jason Grunder
