
O'Donnell Honda
Ellicott City, MD
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955 Reviews of O'Donnell Honda
Excellent Sales Staff Received written quote for a 2016 Accord. At Dealer, everyone I interacted with was extremely helpful. Shayne Wilson was the best, thanks Shayne. Received written quote for a 2016 Accord. At Dealer, everyone I interacted with was extremely helpful. Shayne Wilson was the best, thanks Shayne. No surprises, everything in written offer matched to the penny and was an excellent deal. Overall, a great buying experience. This was my second purchase from Odonnell and won't be my last. More
Made Car Buying Easy I received an internet quote within 10 minutes of submitting a request. To my surprise, the quote was lower than the in-person quotes I "negotiated" I received an internet quote within 10 minutes of submitting a request. To my surprise, the quote was lower than the in-person quotes I "negotiated" at other dealers. Shortly after that I received a phone call to explain any questions I had about the quote. When I arrived at O'Donnell, I worked with Mike Garvey, who was fair, honest, and courteous. He honored the price we discussed on the phone and worked out a fair price for my trade. You can't go wrong with a Honda and you can't go wrong with O'Donnell Honda. More
Excellent buying experience I bought a 2016 Honda Accord at O'Donnell Honda in mid March and everything went very smoothly. I had a few phone conversations with Jerry Sommervill I bought a 2016 Honda Accord at O'Donnell Honda in mid March and everything went very smoothly. I had a few phone conversations with Jerry Sommerville (fleet manager) and we agreed on the total price before I went to the dealership to pick up my new vehicle. Jerry was very easy to work with, was very knowledgeable, and provided top-notch service with no pressure. I highly recommend O'Donnell Honda. More
Great experience from start to finish! We came in to this dealership and met with Shayne. We had a variety of cars that we were interested in looking at initially. Shayne quickly grabbed We came in to this dealership and met with Shayne. We had a variety of cars that we were interested in looking at initially. Shayne quickly grabbed us the car we wanted off the lot, handed us the keys, and let us make our decisions without any pressure. We got exactly what we wanted two weeks later and were so pleased with the entire process. No haggling, no pressure. We walked away with two cars!! More
Easy and Friendly and Super Buying Experience This is our fourth Honda with O'Donnell and they continue to be top notch. I always check other dealers first and then come to O'Donnell because the d This is our fourth Honda with O'Donnell and they continue to be top notch. I always check other dealers first and then come to O'Donnell because the difference is night and day. They are friendly and straight forward. No hidden surprises. They go out of their way to make sure you get what you are looking for and are super nice about it. Easy peasy buying experience. My salesman was on vacation when my new car arrived so another salesman stepped in and took over the process and delivered the car to me. Even though it wasn't his sale he was just as professional and helpful. I could not have been more pleased. More
Great and timely service The sales staff was professional and knowledgeable about the Honda product. Only downer was one financial analyst with outdated equipment. Overall gre The sales staff was professional and knowledgeable about the Honda product. Only downer was one financial analyst with outdated equipment. Overall great service. Recommend dealership for those interested in a Honda product More
Awesome, as always My parents have purchased several Hondas from this dealership with Terry Askin, so he helped me make a used car purchase on a 2013 CR-V. Terry was exc My parents have purchased several Hondas from this dealership with Terry Askin, so he helped me make a used car purchase on a 2013 CR-V. Terry was excellent, well-prepared with the cars I was interested in ready to go for a test drive upon my arrival. Jason in Finance was wonderful and explained everything clearly. NO ONE was pushy which made the entire experience relaxed. I arrived at 4:30 PM and was home by 8 with my car. I had done my research, so I knew I was getting a fair price and great financing options. Thanks guys, I'll be back! More
Great experience This is the second car I have bought from O'Donnell Honda. The last time was in 2003, but since Hondas are such great cars I haven't needed another o This is the second car I have bought from O'Donnell Honda. The last time was in 2003, but since Hondas are such great cars I haven't needed another one until now. I specifically came back to O'Donnell because of the experience the first time around. I was not disappointed this time. Everything was easy. My salesman, Brian, was outstanding and explained everything so well. The entire experience was great and painless. Will never buy a Honda from another dealer. More
Outstanding experience! Last week, I purchased my second Honda Accord from O'Donnell and I can not say enough good things about this dealership and specifically Terry Askin. Last week, I purchased my second Honda Accord from O'Donnell and I can not say enough good things about this dealership and specifically Terry Askin. I am 50 years old and have had my share of experiences with salesman. Terry is by far the best salesman I have ever encountered. From his extensive knowledge to his comfortable demeanor, he makes the experience enjoyable and care free. Please see them if you need a car. Awesome folks! More
What a Pleasant Surprise ! We were in and out of the dealership in less than 2 hours. All of the staff were courteous, responsive, and accommodating. We can't say enough good We were in and out of the dealership in less than 2 hours. All of the staff were courteous, responsive, and accommodating. We can't say enough good things about our experience at O'Donnell Honda. Five stars all around ! More