
O'Donnell Honda
Ellicott City, MD
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957 Reviews of O'Donnell Honda
Great New Car Buying Experience Easy, no pressure, thorough and professional. Terry Askin is a pro! My new Civic was clean and ready to go. He went through all the operations and Easy, no pressure, thorough and professional. Terry Askin is a pro! My new Civic was clean and ready to go. He went through all the operations and was very detailed. More
Great Dealer Just bought our 2nd car from O'Donnell. They are very professional and easy to deal with. A very pleasant experience. We take our other Hondas to the Just bought our 2nd car from O'Donnell. They are very professional and easy to deal with. A very pleasant experience. We take our other Hondas to their service department as well. More
Awesome Service Buying a car was not in my plans. I was simply in Baltimore to visit my mother. My car broke down and I ended up having it towed to O'Donnell Honda. W Buying a car was not in my plans. I was simply in Baltimore to visit my mother. My car broke down and I ended up having it towed to O'Donnell Honda. With the help of service assistant Steve, the problem was found but it wasn't good news.. I needed a new car. I wasn't in my home town so Steve set me up to see Shayne and I couldn't have been more pleased with my experience. They were both so kind and very helpful. I'd definitely refer a Baltimore friend to this dealer. More
online car buying the way it should be..!!! I was hesitant to buy new car because I didn't wanted to deal with car sales person and all their sales tactics. So I tried to asked for quote online I was hesitant to buy new car because I didn't wanted to deal with car sales person and all their sales tactics. So I tried to asked for quote online. Shayne give me quote with very good price, and specially no haggling or negotiations. That's exactly what I wanted, after getting email with exact car price, I went in dealership, car was ready and paper work was ready. Whole process wrapped up in less than 2 hours. So it felt like buying stuff from amazon, you see price online and you get exact that price no sales tactics or forcing you to buy anything extra. Finance manager Brian was also quick with paper work, and didn't tried to sale extra stuff. More
Helpful We needed a second car in good condition. We have had our cars serviced for many years at O'Donnell's and in a very short time had purchased a car in We needed a second car in good condition. We have had our cars serviced for many years at O'Donnell's and in a very short time had purchased a car in good condition with full certification. Shayne Wilson provided excellent service and was very helpful. It was a pleasant process. Jim Bell More
Purchase O'Donnell Honda staff were professional,courteous, and helpful. Ken, Brian and Rajeev particularly were very competent and I had a good rapport with O'Donnell Honda staff were professional,courteous, and helpful. Ken, Brian and Rajeev particularly were very competent and I had a good rapport with them. More
Satisfaction of our experience with O'Donnell On Saturday, Dec. 3, 2016, we went to O'Donnell Honda to purchase a 2017 Honda Accord. Our agent, Shayne Wilson, was serious, knowledgeable, professi On Saturday, Dec. 3, 2016, we went to O'Donnell Honda to purchase a 2017 Honda Accord. Our agent, Shayne Wilson, was serious, knowledgeable, professional and courteous. The car was readily available for our driving test as well as completion of a series of paper work. All the work that he and other relevant associates had done was so efficient. Also, Shayne had never obliged us to purchase anything additional but unnecessary. We shall definitely continue to recommend O'Donnell Honda to our vast network of friends and acquaintances to purchase Honda or seek services at O'Donnell Honda for which we have been loyal customer for a decade. Sincerely, Kui Zhao and Jie Yuan More
Excellent Service - Sales rep: Shayne Wilson I received excellent service from Shayne Wilson, the dealer sales rep I just bought my 2016 Honda CRV from. I would recommend Shayne and purchase fr I received excellent service from Shayne Wilson, the dealer sales rep I just bought my 2016 Honda CRV from. I would recommend Shayne and purchase from him again. More
Good Vibes They are always courteous, prompt, thorough and honest. I never feel pressured. They never try to oversell me. They are always available. I can co They are always courteous, prompt, thorough and honest. I never feel pressured. They never try to oversell me. They are always available. I can come any time convenient to me. The service is always completed on time, usually faster than they say it will be. Their prices are competitive with any dealer. I have purchased three cars here because I like this dealer. More
CPO '14 Accord EX-L V6 We knew what we wanted. Ken and Joe made the purchase smooth. Joe helped Ken by giving us the test drive, when Ken was out of office. Ken closed th We knew what we wanted. Ken and Joe made the purchase smooth. Joe helped Ken by giving us the test drive, when Ken was out of office. Ken closed the deal. The detail staff (forgot his name) was excellent, that day too! It was cold and raining "cats and dogs." The detail/delivery staff never missed a beat. Reggie (Islamic Name) was excellent and very professional, as we purchased Honda Care from him. Three days, in and out! Good price. Great car! More