O'Donnell Honda

Lease of 2017 Honda CRV Have been working with this dealership for years. The entire staff is excellent. Stan Bailey is an awesome Sales person. Easy to work with and extreme Have been working with this dealership for years. The entire staff is excellent. Stan Bailey is an awesome Sales person. Easy to work with and extremely helpful. Credit department (Brian in particular this time) make a tedious process pleasant and as easy as possible. More

1st Time Buyers We are first time buyers from O'Donnell. We can't say enough about the dealership and their "laid back" approach to sales. I feel that we received mor We are first time buyers from O'Donnell. We can't say enough about the dealership and their "laid back" approach to sales. I feel that we received more than a fair price for our 2017 CR-V Touring. Our sales person, Ken Corker, was top notch, knew the product well and did not pressure us to buy; he just gave us everything we need to know to make the decision. This is one of the few dealerships we have visited that let us do the test drive alone. What a great idea not to have a sales person looking over your back shoulder while you discuss the pro and cons of the vehicle. Our finance person Brian, was also very king, knowledgeable and "non-pressuring." We are more than pleased and will definitely keep O'Donnell on our list for our next purchase. I feel like my "Good Friend Tom O'Donnell" is a real statement. More

Awesome Customer Service Everyone I came in contact with was professional & courteous. I had a 2003 CRV which I purchased from O'Donnell 14 years ago. Loved it. Now I plan on Everyone I came in contact with was professional & courteous. I had a 2003 CRV which I purchased from O'Donnell 14 years ago. Loved it. Now I plan on loving my 2017. Thank you all very much for your time and effort to make this happen. More

Amazing Customer Service This is my first time buying a car, and I felt quite overwhelmed at the start of the process. The first dealership I went to was O'Donnell because the This is my first time buying a car, and I felt quite overwhelmed at the start of the process. The first dealership I went to was O'Donnell because they are local. I then shopped around at other area dealerships, but the sales representatives were pushy and contacted me multiple times per days for weeks. I went back to O'Donnell to settle on the right price because the staff didn't harass me about purchasing a car from them, they were enormously helpful, and communicated everything clearly. I would highly recommend this dealership for their considerate, courteous service. More

Michele's Honda CR-V O'Donnell Honda dealership is an excellent place to go if you are looking to purchase a new car. The staff are all very friendly and professional. Sta O'Donnell Honda dealership is an excellent place to go if you are looking to purchase a new car. The staff are all very friendly and professional. Stan Bailey, in particular, made my experience as a first time car owner/buyer very pleasant. He was very knowledgeable, honest, and very thorough. Upon pick up, he made sure my new CR-V was cleaned and ready to go. He showed me how to operate my vehicle and was ready to answer any questions I had in detail. He also contacted me a couple weeks later to see how my vehicle was checking out. I highly recommend Stan Bailey and O'Donnell Honda! Absolutely excellent customer service! More

Awesome Customer Service This is my third Honda I have purchased from O'Donnell, Shayne Wilson is the best!!! Very professional and kind from start to finish. Thank you!! This is my third Honda I have purchased from O'Donnell, Shayne Wilson is the best!!! Very professional and kind from start to finish. Thank you!! More

Ask for Terry I found the dealership on Truecar.com, they had the vehicle I was looking for. I called ahead and spoke to Terry. When I arrived at the dealership, h I found the dealership on Truecar.com, they had the vehicle I was looking for. I called ahead and spoke to Terry. When I arrived at the dealership, he pointed features on the car that other sales people from other dealerships did not. He was a real professional. There was not any haggling back and forth, or any of the "let me go check with my manager. I also came in with an online advertised price from another dealership, he explained to me how it would not be my out the door price, because of all the fees they would tack on afterwards. I called the other dealer to find out, and sure enough he was telling the truth. The price they offered me was even lower than the other dealer. Overall, it was Terry's friendly, easy going, "I want to help you" attitude is what sold me on the deal. If you are in the market for a Honda, I would certainly recommend you go to O'donnell's and ask for Terry. I will certainly return. More

Great New Car Buying Experience Easy, no pressure, thorough and professional. Terry Askin is a pro! My new Civic was clean and ready to go. He went through all the operations and Easy, no pressure, thorough and professional. Terry Askin is a pro! My new Civic was clean and ready to go. He went through all the operations and was very detailed. More

Great Dealer Just bought our 2nd car from O'Donnell. They are very professional and easy to deal with. A very pleasant experience. We take our other Hondas to the Just bought our 2nd car from O'Donnell. They are very professional and easy to deal with. A very pleasant experience. We take our other Hondas to their service department as well. More

Awesome Service Buying a car was not in my plans. I was simply in Baltimore to visit my mother. My car broke down and I ended up having it towed to O'Donnell Honda. W Buying a car was not in my plans. I was simply in Baltimore to visit my mother. My car broke down and I ended up having it towed to O'Donnell Honda. With the help of service assistant Steve, the problem was found but it wasn't good news.. I needed a new car. I wasn't in my home town so Steve set me up to see Shayne and I couldn't have been more pleased with my experience. They were both so kind and very helpful. I'd definitely refer a Baltimore friend to this dealer. More