
O'Donnell Honda
Ellicott City, MD
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957 Reviews of O'Donnell Honda
excellent customer service, very professional The customer service was excellent, Robert Baker helped me through the whole process, very professional, knowledgeable and easy process! can't ask for The customer service was excellent, Robert Baker helped me through the whole process, very professional, knowledgeable and easy process! can't ask for better it was awesome! More
Easy as Pie I haven't purchased a new car in 16 years. I was afraid it was going to be a long, uncomfortable, drawn out process. Gerry our salesman was great. B I haven't purchased a new car in 16 years. I was afraid it was going to be a long, uncomfortable, drawn out process. Gerry our salesman was great. Brian the GM was great, Raj our finance person was great. Can't say anything bad about the experience. More
Polite and informed sales associates who are very helpful. I just purchased a 2017 Honda Civic and was helped by Stan Bailey (Sales Associate) and Rajeev Malhotra (Finance Manager). They were both very patient I just purchased a 2017 Honda Civic and was helped by Stan Bailey (Sales Associate) and Rajeev Malhotra (Finance Manager). They were both very patient, polite, and full of helpful information throughout the entire process. They were able to get me a great deal, answer any question I had, as well as educate me on financial issues I was concerned about. I highly recommend buying your next Honda at O'Donnell Honda. More
Excellent Buying Experience! Trusted Dealership! I just purchased my 2018 HR-V at O'Donnell Honda, the 5th car I've purchased from O'Donnell since 1985. Terry Askin is the ideal sales representative I just purchased my 2018 HR-V at O'Donnell Honda, the 5th car I've purchased from O'Donnell since 1985. Terry Askin is the ideal sales representative, making the purchasing process a joy. He is professional, affable, fair and makes the process of buying and taking delivery of a new car a memory to treasure. Another reason I've been loyal to O'Donnell for decades is Service Manager Ernie Pepe who manages O'Donnell Service Center in Catonsville. Hands-down, there is no one like Mr. Pepe when it comes to servicing cars and taking care of a customer's needs. I commute from Central PA to have my cars serviced by Ernie in Catonsville because it's absolutely worth it. Case in point, my '93 del Sol has 305K miles and is still going strong thanks to Ernie and team for meticulously maintaining it. I can't recommend O'Donnell Honda and O'Donnell Service Center in Catonsville highly enough! More
Excellent car buying experience Generous car dealer, talk straightforward, professional, give me good price and trade-in value for my old car. I would strongly recommend sales Alex a Generous car dealer, talk straightforward, professional, give me good price and trade-in value for my old car. I would strongly recommend sales Alex and this car dealer. More
Professional and honest dealer I bought my third Honda Accord from this dealership on Sept/30. The salesman was Syed Tagoe. He is both honest and professional. It took 10 minutes fo I bought my third Honda Accord from this dealership on Sept/30. The salesman was Syed Tagoe. He is both honest and professional. It took 10 minutes for agreeing on the price. The car was ready on the promised time. I have been going there for service for over 10 years. The service department is excellent as well. More
Honda Pilot Elite From the time we walked into your dealership until the deal was completed and signed sealed and dealered everyone was helpful and courteous. No press From the time we walked into your dealership until the deal was completed and signed sealed and dealered everyone was helpful and courteous. No pressure just reliable info on the vehicle you are interested in. More
Third time a charm. Always a pleasant experience at this dealership having purchased three cars over the years . Friendly and no pressure. Alex Vinogradsky is the man t Always a pleasant experience at this dealership having purchased three cars over the years . Friendly and no pressure. Alex Vinogradsky is the man to see. Convenient hours and location for sales and service. Honda is a great car, consider this dealer for your purchase, you won't go wrong. More
Happy Just bought a 2017 CRV Touring. My Sales Associate was David Johnson. He was great. Very patient as I had not bought a car since 2008. He took time Just bought a 2017 CRV Touring. My Sales Associate was David Johnson. He was great. Very patient as I had not bought a car since 2008. He took time to go over the features of the car. I did not feel any pressure from him or anyone, especially since I came with the mind set of "just looking". Relaxed but professional environment. Everyone was nice! Thank you More
Just like Family! Over the years, I have had the pleasure of purchasing multiple vehicles at O'Donnell Honda! The atmosphere is professional and family oriented. When Over the years, I have had the pleasure of purchasing multiple vehicles at O'Donnell Honda! The atmosphere is professional and family oriented. When making a purchase it is very important to have a sales person that provides you with good information and that is what you get there. Jerry Sommerville is a shining star and he will continue to be my sales rep/Honda family! More