O'Donnell Honda

Very satisfied with Service and Sales We have purchased at least six vehicles from O'Donnell Honda and had them serviced there as well. We have always found the service to be top notch an We have purchased at least six vehicles from O'Donnell Honda and had them serviced there as well. We have always found the service to be top notch and they have worked with us to keep repair costs as low as possible. Jeff Brown is great in their service Department.We purchased a 2015 Honda CRV in June and had exceptional service from Robert Baker. We are delighted by our "like new" CRV and have enjoyed driving it. I would highly recommend both buying a Honda and having it serviced at O'Donnell's. More

Best Car Buying Experience! Like most people,for me buying a car is a painful experience, with all the numerous calls from dealerships and sales associates. I was though pleasa Like most people,for me buying a car is a painful experience, with all the numerous calls from dealerships and sales associates. I was though pleasantly surprised when I Shayne WIlson got back to me on my True Car inquiry. He was polite and respectful and despite me not being able to make it for a test drive for a few weeks, he was ready to show me the Honda Civic Hatchback LX I was interested in and go for a test drive. Shayne put me under no sales pressure after my test drive and was genuinely interested in what I wanted to do. I wanted to try out the EX and I told him that I would go to another dealer for a test drive since ODonnell did not have the EX available then. My test drive of the EX at the other dealership was as bad as it could be with the relentless sales pressure and time wastage to just get a quote. I contacted Shayne after and he was more than willing to beat the offer from the other dealership on the LX model. I went in and the paperwork was a breeze. Shayne was attentive and saved me a couple of bucks by transferring my tags. Rajiv, the finance manager was also great to deal with. The interaction with Shayne made me realize that car buying can be a hassle free and actually an enjoyable experience and I'll definitely be coming back to purchase the next car for my family at O'Donnell Honda! More

Well done Our salesman was Robert Wilkie. He was wonderful to deal with. No pressure and lots of information. He took time to explain all about the vehicle Our salesman was Robert Wilkie. He was wonderful to deal with. No pressure and lots of information. He took time to explain all about the vehicle More

the BEST car-buying experience! We worked with Stan, and the entire process was as painless and stress-free as I could have ever hoped. Our test drive was just my husband and me, so We worked with Stan, and the entire process was as painless and stress-free as I could have ever hoped. Our test drive was just my husband and me, so we could have candid conversations about the product, rather than feel pressured by an associate. When we decided to buy, Stan talked numbers up front so we agreed on the price in a matter of minutes. We definitely felt like we got a deal, but it was absolutely hassle-free. We've been to a number of other dealers that claim our stated-up-front price was perfect, made us sign papers and sit around for hours, and then told us we needed to pay more. This was not the case at all! Financing was a breeze and we drove my brand new car off the showroom floor!! It honestly could not have been a better experience, and we spent the rest of the day celebrating instead of feeling like the sales people took advantage of us. I've purchased all of my cars through O'Donnell as has my mom before me. The service here is unbeatable! More

Great service! Our salesman Ken Corker did everything he could to make our car buying experience a good one. We told him what we wanted and what we expected and he Our salesman Ken Corker did everything he could to make our car buying experience a good one. We told him what we wanted and what we expected and he didn't try push us to buy anything we didn't want. We had been given a price before we went to the dealers, and that was the price we paid. We got a great deal on a new Civic. More

Great Service I purchased a 2017 Accord Hyrbid this past Saturday from O'Donnell. Everyone was extremely friendly and easy to work with. My salesman Robert did an a I purchased a 2017 Accord Hyrbid this past Saturday from O'Donnell. Everyone was extremely friendly and easy to work with. My salesman Robert did an amazing job making sure I left satisfied More

New car I recently purchased Civic from this dealership. They had my choice of color and trim. Sales person was professional, smooth transaction. I have no co I recently purchased Civic from this dealership. They had my choice of color and trim. Sales person was professional, smooth transaction. I have no concerns. More

Car buying - SO EASY at O'Donnell! Went to O'Donnell Honda in Ellicott City and bought a brand new Honda Fit. Mr. Robert Wilkie and Mr. Brian were FABULOUS! They made buying a car so Went to O'Donnell Honda in Ellicott City and bought a brand new Honda Fit. Mr. Robert Wilkie and Mr. Brian were FABULOUS! They made buying a car so EASY! Absolutely NO HASSEL. So EASY, NO Pain! Thanks guys! More

NO HAGGLING! Ken Corker made my new car buying experience enjoyable! He showed me all of my options, I made my selection and there was no haggling (which I hate)! Ken Corker made my new car buying experience enjoyable! He showed me all of my options, I made my selection and there was no haggling (which I hate)! They didn't have my suggested color but Mr. Corker found it from another location, he personally went to retrieve it and called me in to get my new car. The paperwork process was quick and easy! Great customer service! More

Great team..ease of use gets 10+ Wow, I can't say enough about this entire experience! From the salesman to the finance, the service folks, to the parts guys, my whole experience at O Wow, I can't say enough about this entire experience! From the salesman to the finance, the service folks, to the parts guys, my whole experience at O'Donnell was fabulous! I cannot imagine going anywhere else anymore, and I have (that's why I can say this!) My favorite part was the "no pressure" to buy anything extra, and the honest rock bottom pricing! Pay O'Donnell a visit, you will be glad you did! More