
O'Donnell Honda
Ellicott City, MD
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955 Reviews of O'Donnell Honda
Stress-free experience Like many people, I don't look forward to purchasing a car. So many decisions and such an important purchase. Shayne at O'Donnell made it actually p Like many people, I don't look forward to purchasing a car. So many decisions and such an important purchase. Shayne at O'Donnell made it actually pleasurable. No high-pressure sales, very relaxed. Answered all my questions and gave me a good deal. It's my 3rd purchase here and I'll be back. More
A Pleasant Surprise Most people "hate" to purchase a new car. O'Donnell made my experience a pleasant surprise. No pressure. Friendly staff. My salesman Robert Baker wa Most people "hate" to purchase a new car. O'Donnell made my experience a pleasant surprise. No pressure. Friendly staff. My salesman Robert Baker was friendly easy to deal with, knowledgeable and, made my buying experience enjoyable. The entire staff was friendly and helpful. More
To Purchase a Honda - Visit Here First We experienced the highest possible customer service at the O’Donnell Honda Dealership. Shayne Wilson, Sales Consultant, was courteous and helpful as We experienced the highest possible customer service at the O’Donnell Honda Dealership. Shayne Wilson, Sales Consultant, was courteous and helpful as he worked with us to get the best possible price on a 2018 Honda CR-V. His positive demeanor contrasted with that experienced at several other dealerships. Brian Blevins processed the paperwork, including the extended warranties, in an informative, efficient and very pleasant manner. Kathy, the service writer, scheduled the installation of an accessory at the earliest possible date. The sales and service staff are top notch. Further, the CR-V drives like a dream. More
The purchase of my new vehicle My experience was great from the beginning, I started on the internet and eventually went into the dealership. My son purchased his first car from the My experience was great from the beginning, I started on the internet and eventually went into the dealership. My son purchased his first car from them over 7 years ago and the staff was friendly and professional then and even more so now. Kenny listened to my needs and understood exactly what I wanted! Great experience! And I love my CR-V! More
Stanley Bailey Made My Car-Buying Experience Stress Free! Stan Bailey at O'Donnell Honda made my car purchasing experience such a positive and easy one! He is very professional, respectful, and easy to work w Stan Bailey at O'Donnell Honda made my car purchasing experience such a positive and easy one! He is very professional, respectful, and easy to work with. I came into the Honda dealership having never purchased a brand new car before and expecting to be taken advantage of and lied to. Instead, I had the complete opposite experience with Stan. He was honest and straight forward and gave me a fair price. I didn't need to negotiate because he gave me a great deal - negotiation was a huge stress I was prepared to deal with, but thankfully didn't have to! He was also friendly and courteous, and I didn't feel uncomfortable at all dealing with him, as I have before with salesmen. I also expected to have a very long day at the dealership, but Stan made the process go by quickly, and in a few hours I was out the door with my brand new car! He balanced having multiple customers simultaneously very well - I didn't feel neglected or ignored. I have already recommended Stan to a friend looking for a new car. Thank you Stan for making my first new-car buying experience such a positive one! I highly recommend anyone looking for a Honda to contact Stan for help! More
Fantastic! Shayne was great to work with! He explained all of the details about the new Honda Fit and was helpful with the trade in for my old car as well. Shayne was great to work with! He explained all of the details about the new Honda Fit and was helpful with the trade in for my old car as well. More
Easy to work with I found O'Donnell Honda very easy to work with. The whole process took about 2 hours including the appraisal of my car. They worked with me on the pri I found O'Donnell Honda very easy to work with. The whole process took about 2 hours including the appraisal of my car. They worked with me on the price of both the new car and the trade-in. They were honest and there was zero pressure More
Wonderful Experience We went into this dealership on a Sunday looking to purchase a new Honda Pilot. They were short staffed but our sales rep Alex Vinogradsky never made We went into this dealership on a Sunday looking to purchase a new Honda Pilot. They were short staffed but our sales rep Alex Vinogradsky never made us feel rushed and not a priority. He was knowledgeable, courteous and made the testing/buying process a very good experience. I've been buying vehicles for 20+ years and this was one of my best experience to date. Job well done, Alex! More
excellent customer service, very professional The customer service was excellent, Robert Baker helped me through the whole process, very professional, knowledgeable and easy process! can't ask for The customer service was excellent, Robert Baker helped me through the whole process, very professional, knowledgeable and easy process! can't ask for better it was awesome! More
Easy as Pie I haven't purchased a new car in 16 years. I was afraid it was going to be a long, uncomfortable, drawn out process. Gerry our salesman was great. B I haven't purchased a new car in 16 years. I was afraid it was going to be a long, uncomfortable, drawn out process. Gerry our salesman was great. Brian the GM was great, Raj our finance person was great. Can't say anything bad about the experience. More