Novato Chevrolet

Dream dealership! Great service, always friendly staff, and never had a problem in the 6 years I have personally used their services. On my second car from NOVATO Chevorlet and am a loyal customer. I h and never had a problem in the 6 years I have personally used their services. On my second car from NOVATO Chevorlet and am a loyal customer. I highly recommend this dealership! More

I purchased my expired leased car and General Sales Manager was rude because I took up valuable time with my paperwork. He told me they weren't making any money off me and I could go sign my paperwork Manager was rude because I took up valuable time with my paperwork. He told me they weren't making any money off me and I could go sign my paperwork with another dealer. I reminded him they made money off me when I leased my car 2 years ago. Also he had told me on the phone that I could save $500 buying the car through them instead of GM and then didn't honor that. More

Poor follow-up after I bought my car I bought my leased Chevy Volt in April 2019 when it was near the end of the the 3 years lease, financed by GM financial. My purchase was supposed to r I bought my leased Chevy Volt in April 2019 when it was near the end of the the 3 years lease, financed by GM financial. My purchase was supposed to resolve my final payments to GM financial.There has been poor communication between Novato Chevrolet and GM financial and the the two installments were never paid. I have called Novato Chevrolet multiple times to have them correct the error - they always say they will get back to me - and never have. Yours very frustrated.... More

watch and check everything after they service your car Andy, Greg and Corine are friendly and helpful, I also have found them competent in diagnostics, major repairs, and they supply a shuttle to take you Andy, Greg and Corine are friendly and helpful, I also have found them competent in diagnostics, major repairs, and they supply a shuttle to take you home. This is positive. I have been going there for work and maintenance on my 2003 Cadillac Seville since 2010. The performance of the staff has been improving. However, you have to make sure all work has been performed as requested. In the past I had to return twice after service to reset oil change button, left off panels and others things which should have been checked and corrected before turning the car back over to me., Also, at the last oil change they didn't use synthetic oil as had been previously routinely used at me request. I didn't see this until after I was back home. And don't expect them to apologize for any errors. I am still dealing with a rear view mirror that wasn't correctly installed. All very irritating especially when I consider the top prices charged. More

Great experience Best experience I have had at a car dealership . I have bought several new vehicles and this was the best experience I’ve ever had . Great experience Best experience I have had at a car dealership . I have bought several new vehicles and this was the best experience I’ve ever had . Great experience More

Great job as always, love this dealership!! Whenever you go there, they are always ready to help you, very professional staff. I recommend this place to everyone! go there, they are always ready to help you, very professional staff. I recommend this place to everyone! More

I've been to a lot of dealerships but this is the best one ! There's no pressure, they are Courtesy and down to earth and they really care about you and they'll go that extra mile to make sure you get the vehicl There's no pressure, they are Courtesy and down to earth and they really care about you and they'll go that extra mile to make sure you get the vehicle that you really like !!! More

Happy Customer! Novato Chevrolet was fantastic! They had the exact truck in their inventory that I was looking for. My salesman, Dick, and John Eggers were great. Ray Novato Chevrolet was fantastic! They had the exact truck in their inventory that I was looking for. My salesman, Dick, and John Eggers were great. Ray, the GM, was even better. What a dealership! I’ll be sure to buy my next vehicle from them. Thanks for everything! More

great This is my secound truck i purchased here and dave carral my sales man was great i never felt any presure and left very happy i even took another truc This is my secound truck i purchased here and dave carral my sales man was great i never felt any presure and left very happy i even took another truck i own in for some work tyler cheney the service adviser new so much about what was wrong with my truck and told me why my old dealer failed twice thanks gary More

A good dealership My experience with Novato Chevrolet has always been a very good one all around. I like the friendly and courteous people there. The work is always don My experience with Novato Chevrolet has always been a very good one all around. I like the friendly and courteous people there. The work is always done professionally More