Novato Chevrolet

They were direct about the work that needed to be done. Called me when car was ready. Provided a detailed invoice. Showed me how to check my oil and where to put in the oil. Called me when car was ready. Provided a detailed invoice. Showed me how to check my oil and where to put in the oil. More

Easy to make appointment. Great customer service. Efficient drop off and pick up. Called when car was done. Very satisfied and would recommend to friends. Efficient drop off and pick up. Called when car was done. Very satisfied and would recommend to friends. More

The service is great and they didn't try to upcharge me on anything. I was also looking at a used vehicle as well and the sales people are helpful without being pushy. on anything. I was also looking at a used vehicle as well and the sales people are helpful without being pushy. More

Very expensive in the building was not clear at all I am Very expensive in the billing was not clear at all I am not pleased with the way the air conditioner works Does not cool properly almost as if it does Very expensive in the billing was not clear at all I am not pleased with the way the air conditioner works Does not cool properly almost as if it doesn’t have enough Freon in it and the service was very expensive More

My 2nd car purchase at Novato Chevrolet. I love the great customer service I receive there. David did an awesome job making me feel comfortable about everything. Thank you John for helping me figure out fin customer service I receive there. David did an awesome job making me feel comfortable about everything. Thank you John for helping me figure out financing that works for me! I love my new Blazer. Thanks again! More

I forgot my scheduled time appt for the oil change but when I called the receptionist guy was so professional and kind he told me to still take in the car. Superb customer service and wonderful team. &#12 when I called the receptionist guy was so professional and kind he told me to still take in the car. Superb customer service and wonderful team. 👍🏾 More

Great experience. We weren’t pressured and got great help from Rocky in finance. Great product. I went to 3dealers and choose. Novato Chevy and will come back to purchase again and tell my friends from Rocky in finance. Great product. I went to 3dealers and choose. Novato Chevy and will come back to purchase again and tell my friends More

Completely satisfied -very helpful- would refer him to others Staff assisted in closing sale and delivery of new car with trade-in. Glad contacted Novato others Staff assisted in closing sale and delivery of new car with trade-in. Glad contacted Novato More

All aspects very well handled - from test drive, paperwork to final debrief. Very courteous and friendly. Very helpful in arranging return of my vehicle. Also proactive in following up my insurance paperwork to final debrief. Very courteous and friendly. Very helpful in arranging return of my vehicle. Also proactive in following up my insurance agent More

All the staff we encountered were very nice and professional. They answered all the questions we had. We wound up buying two vehicles because they gave us a good trade in value and met us at the pr professional. They answered all the questions we had. We wound up buying two vehicles because they gave us a good trade in value and met us at the price level we were comfortable with. We will definitely recommend them to everyone! More