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Northtown Toyota

Amherst, NY

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106 Reviews

1135 Millersport Highway

Amherst, NY

14226

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106 Reviews of Northtown Toyota

April 05, 2015

New Rav4 The entire truck shopping experience was enjoyable. Toyota really worked with us to get the price where we needed it to be affordable. We will be ba More

by queen10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Schechter
March 12, 2015

One of the best car buying experiences ever My wife whose lease was expiring was referred to Northtown by a coworker. The sales manager Scott introduced us to Sandy. After this Winter my wife More

by TomH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Schechter
Mar 12, 2015 -

Northtown Toyota responded

Hi Tom and Paula Congratulations to you both on your new RAV4's!!!! I agree with Paula about this winter and the need for an SUV, the roads were brutal to drive down. Thank you for sharing the experience you both had with Sandy and Scott. We appreciate you taking the time to do so. If either of you need anything, please let us know. Patti Shahin Northtown Automotive Companies p.shahin@northtownauto.com

March 10, 2015

Toyota RAV4 I went in to discuss my options for a new lease and ended up signing for a new lease on a more expensive RAV4 with a lower lease payment and very litt More

by Toyotagal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rubino, Shawn Wozniak
Mar 10, 2015 -

Northtown Toyota responded

Hi Congratulations on your new RAV4!!! Thank you so much for taking the time to share your experience you had with us. Please let Shawn or Dan know if you need anything. Thanks again! Patti Shahin p.shahin@northtownauto.com

March 08, 2015

Awesome service I walked in hoping to buy a new 2015 Camry. I knew it was probably unlikely to get something done that night since the dealership was closing in an h More

by Tpilarski23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lange
March 01, 2015

outstanding experience I had a fantastic experience leasing my Volkswagen Jetta s. Joe never once made me feel inferior because I'm a woman. He was respectful, helpful and More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Thies
February 22, 2015

Volkswagen passat amazing overall experience!! had such an easy/fun experience purchasing my brand new car(: everyone was so nice and willing to help. went to a few pla More

by danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cassidy
February 18, 2015

New Rav4 This is the second vehicle that I have purchased from Northtown. The service, friendliness and professionalism has been top notch each time. They ta More

by ajbalsd23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Long
August 26, 2014

Broken Promises I visited the dealer on 08/25/14 and had agreed on an "out the door" price that was not honored after retrieving my plates. More

by ddee937
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dino Grenga
May 10, 2014

Hustled for non-required unnecessary repairs! On May 1, 2014 I took my 2007 Rav-4 into Northtown Toyota, Amherst, NY 14226 for an oil change. The service person who wrote up the order advised me t More

by allan144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Beverly
May 10, 2014 -

Northtown Toyota responded

Hi Thank you for sharing your experience. Our intent is to make any interaction with us a positive one and we clearly missed the mark with you and for that I apologize. I will escalate your experience to the Service Manager and the General Manager of our Toyota location. Thank you Patti Shahin p.shahin@northtownauto.com

May 06, 2014

Very Disapointed! I purchased a 2013 Toyota Rav 4 in March of 2014. this was the second vehicle i purchased from the Northtown Group. with in 30 days of my purchase i w More

by a71mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
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