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Northtown Toyota

Amherst, NY

4.1
142 Reviews

1135 Millersport Highway

Amherst, NY

14226

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142 Reviews of Northtown Toyota

September 29, 2026

Overall, this was a pleasant experience with Nasir and company. Nasir went out of his way to accommodate me and my husband, and it was greatly appreciated. He also saved us time throughout the process. More

by Francesca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasir
Sep 29, 2026 -

Northtown Toyota responded

Francesca, we're delighted to hear about your fantastic experience with Nasir and our team at Northtown Toyota. Your recommendation means a lot to us! Enjoy your new vehicle!

September 28, 2026

They were very kind and courteous and took care of me in a timely fashion More

by rtim1910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 29, 2026 -

Northtown Toyota responded

We are so grateful for your business at Northtown Toyota, thank you very much!

September 25, 2026

Steven in service is such a nice and helpful young man. Just wonderful! His cool demeanor, patience, and caring nature reminds me of the Dalai Lama, or Mr. Rogers. Can you imagine Mr. Rogers informing More

by Titillating Toyota Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Garvey
Sep 28, 2026 -

Northtown Toyota responded

Thank you for the excellent review! We’re truly grateful for your feedback about Steven and will pass it along to him. Thank you for choosing Northtown Toyota, we look forward to working with you again!

September 23, 2026

From service to sales Northtown Toyota has been providing the best, friendly on time approach for me. More

by dcarlsen1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najee
Sep 24, 2026 -

Northtown Toyota responded

Thank you for your feedback! Providing consistent and friendly service is our priority. We wish you many safe miles ahead! -Northtown Toyota

September 22, 2026

Great service & staff. Always friendly & courteous. Out the door sooner every time. Love it!! Go there for all my service needs. More

by Karahuntley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Brace, Ryan Cassidy
Sep 22, 2026 -

Northtown Toyota responded

Thank you for your continued trust and for choosing Northtown Toyota for your service needs. It’s always a pleasure to assist you!

September 19, 2026

Had an excellent experience at Northtown in purchasing a new Camry Hybrid. Tyler was polite, clear and very personable, explained my options and possible upgrades. Kept in touch on delivery dates and the fi More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Lancaster
Sep 21, 2026 -

Northtown Toyota responded

Steve, congratulations on your new Toyota Camry Hybrid! We are happy to read Tyler and our team made your purchase experience so seamless. We really appreciate your recommendation of Northtown Toyota and we wish you safe travels ahead!

September 18, 2026

Hayden Andrew’s was very hospitable. When I brought my car back due to a sensor still lit up due to tire pressure, I was greeted to an elderly man who was not very pleasant and claimed More

by chrystina500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Andrews
Sep 21, 2026 -

Northtown Toyota responded

Chrystina, while we’re glad Hayden provided quality care, we apologize for the missteps that followed. We will address this internally so we can do better next time. Thank you for sharing your experience. - The Northtown Toyota Team

September 18, 2026

Very nice polite professional personal good service, accountant was pushy to sell Sebastian’s extendable insurance More

by Asingh716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Gill
Sep 18, 2026 -

Northtown Toyota responded

Thank you for choosing Northtown Toyota and sharing your experience. It's great to hear you felt confident working with our team. We will address your feedback with our finance team. Take care!

September 17, 2026

Good dealership. They are knowledgeable and I’ve always been taken good care of! I’ve always taken my Toyota’s here, and I feel my Toyotas have lasted longer here fr More

by SLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Garvey , Ryan Cassidy
Sep 18, 2026 -

Northtown Toyota responded

We’re happy you're part of the Northtown Toyota family! Thank you for your trust and loyalty. We look forward to keeping your Toyota running smoothly for years to come!

September 16, 2026

I bought my car in to fix side window without an appointment. Joe at the counter got my in and arranged transportation for me. They had to order parts to make repairs. When the car was done they arr More

by Cjscibetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Joe at the service desk
Sep 17, 2026 -

Northtown Toyota responded

We're so glad Joe took such good care of you at Northtown Toyota! We appreciate your business and your fantastic feedback!