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Northtown Toyota

Amherst, NY

4.1
142 Reviews
Call Dealership (716) 926-4191

1135 Millersport Highway

Amherst, NY

14226

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142 Reviews of Northtown Toyota

October 21, 2026

The person who worked on my suv performed a great job. The suv stops nicely and the suv runs smoothly. He performed many task and all were completed to meet my approval. More

by Shirleyk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cassidy
Print
Oct 22, 2026 -

Northtown Toyota responded

Thank you for sharing your feedback about our team’s excellent work! We appreciate your support and hope to see you back at Northtown Toyota Service Center in the future!

October 20, 2026

I have appreciated the quickness of work and customer care that offered me a kind consideration More

by kamukedisimon7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Gill
Print
Oct 23, 2026 -

Northtown Toyota responded

Thanks for highlighting our premier service at Northtown Toyota!

October 19, 2026

Good job. Car wash was referred to on receipt, but was not done. Apparently the clock was not reset after battery service. More

by 7robcol8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly
Print
Oct 22, 2026 -

Northtown Toyota responded

Thank you for bringing this to our attention. We will share your feedback with our team to ensure that any outstanding concerns are addressed. If there is anything else we can do for you, please do not hesitate to let us know! - Northtown Toyota

October 17, 2026

Excellent service. Friendly and courteous staff. I did not have to wait long for my car to be ready. More

by Steve H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cassidy
Print
Oct 19, 2026 -

Northtown Toyota responded

Steve, thank you for the great review. We look forward to seeing you again at Northtown Toyota!

October 17, 2026

Great service and prices. Convenient location. Friendly and knowledgeable staff. Have leased 3 Toyota Corolla Hybrids there More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden
Print
Oct 19, 2026 -

Northtown Toyota responded

Hi John, thank you for your repeat business and your kind words about our team! See you next time at Northtown Toyota. Safe travels!

October 15, 2026

Avoid at all costs or prepare your wallet to be cheated, conned, and swindled. Avoid. More

by Avoid Northtown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beverly Smith
Print
Oct 15, 2026 -

Northtown Toyota responded

This review is concerning to us. We want to make things right but will need more information to do so. I invite you to contact me at your earliest convenience. Thank you, EJ Gonser - Service Manager - (716) 836-4600 x 11120

October 10, 2026

Always a good experience. They explain everything and work is done in a timely manner More

by joe knoer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cassidy
Print
Oct 13, 2026 -

Northtown Toyota responded

Joe, thank you for leaving Northtown Toyota your positive feedback!

October 05, 2026

Great Service ! Took care of the problem right away. Everyone is very professional and courteous. Like how email how car is performing More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cassidy
Print
Oct 06, 2026 -

Northtown Toyota responded

Thank you for choosing Northtown Toyota and for sharing your experience with our team! It is our pleasure to assist you and we hope to serve you again soon. Take care!

October 05, 2026

Service was prompt friendly and handled the insurance There has been no problem with the results More

by mattcob79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dispenza
Print
Oct 06, 2026 -

Northtown Toyota responded

Thank you for giving Northtown Toyota your business and your positive review!

October 01, 2026

Sales department experience was disappointing when we bought the car. Service department is excellent. I would not buy another car from this dealership, but I am very happy with the service department. T More

by Vass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cassidy
Print
Oct 02, 2026 -

Northtown Toyota responded

We appreciate your feedback about both our sales and service teams, Vass. While it's great to hear our service department has been excellent, we apologize for any disappointment with our sales team. We'll make sure to pass this along, and we hope to serve you better in the future if you give us another chance. Thank you, from all of us at Northtown Toyota. Safe travels!

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