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North Park Toyota of San Antonio - Service Center

San Antonio, TX

4.4
816 Reviews

816 Reviews of North Park Toyota of San Antonio - Service Center

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September 19, 2018

Great service Gave 5 stars for overall experience, fast and friendly service. Our service advisor explained all that was done to our vehicle and answered all of our More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gurney
Sep 20, 2018 -

North Park Toyota of San Antonio responded

Jess, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.

September 19, 2018

Great Service Experience Fred Duron once again did a great job of taking care of my service needs. Back on the road and confident that my car was serviced by professionals. More

by 2016 Scion iM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

North Park Toyota of San Antonio responded

It’s great to hear Fred could provide you with a friendly and efficient service experience. Thank you for your feedback!

September 18, 2018

Great service!!! Went in for 15k with no appointment and was done within 1 1/2 hours. Pretty good for dealership time. Was really satisfied with service. More

by Elias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvette Gooding
Sep 19, 2018 -

North Park Toyota of San Antonio responded

Elias, thank you for the review. We are so glad to hear that your 15k service visit went smoothly. We appreciate you!

September 17, 2018

Oil change Great service; very friendly staff. Was assured everything I requested would be checked. We were given aproxímate time my vehicle would be ready! My v More

by Guest Lily1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Martinez
Sep 18, 2018 -

North Park Toyota of San Antonio responded

Hello! We are so glad to hear that your visit to our dealership was quick and painless. Thank you for choosing our dealership and we look forward to your next visit! 

September 15, 2018

Outstanding I was in and out on getting my car serviced after I got off work. Michael is an excellent and knowledgeable service advisor, maybe the best y’all hav More

by Bigsergio23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

North Park Toyota of San Antonio responded

Thank you for the fantastic review and kind words! We hope to be of service to you again!

September 15, 2018

My RAV4 was due for the 25,000 mile oil change. The customer service at north park Toyota is always excellent. I made my appointment online for 7:30am, I was back on the road by 8:20. Thank you for More

by Dragons
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cipriano Sierra, Michael Cisneros
Sep 17, 2018 -

North Park Toyota of San Antonio responded

Thank you for your feedback! We’re happy to hear about your good experiences with our service department, and we look forward to helping you out in the future!

September 15, 2018

Excellent service & courteous staff I always feel welcome, sales persons are very approachable & knowledgeable....willing to answer any questions, and very professional. It is a very fri More

by Rsgarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero & Larry, Robert Robles, Robert Garza, Michael Cisneros, Michael Lopez
Sep 17, 2018 -

North Park Toyota of San Antonio responded

Thank you for the fantastic review! We are pleased to hear Robert went the extra mile for your car buying experience. We wish you many happy miles in your new Toyota!

September 14, 2018

Great Staff Randy Martinez was great. Very helpful and made sure I understood everything that was happening with my vehicle. He made sure I knew I could contact h More

by lisam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Martinez
Sep 17, 2018 -

North Park Toyota of San Antonio responded

Thank you for the five stars! We are happy to hear that you enjoyed working with Randy. We hope to be of service to you again!

September 12, 2018

Fast and friendly service Once arriving, a representative assisted me quickly and was very friendly. Attention to my appointment and wave me an estimated time it would take but More

by Hino1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Godina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

North Park Toyota of San Antonio responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

September 10, 2018

Superb Service Top notch service and customer focused. Immediately addressed a product recall without any hesitation. Validated the issue of concern and immediately More

by Ralicea0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

North Park Toyota of San Antonio responded

We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future!

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