North Park Toyota of San Antonio - Service Center
San Antonio, TX
841 Reviews of North Park Toyota of San Antonio - Service Center
Easy online scheduling, took 15 min for service advisor to meet me at my car on the service drive, TV in waiting room buffered contstantly and only showed 15 year old “Deal or No Deal” episodes on a loop a to meet me at my car on the service drive, TV in waiting room buffered contstantly and only showed 15 year old “Deal or No Deal” episodes on a loop and a big sign saying not to switch channel. Some rocking chairs were nice, although old and worn. Other furniture were wooden chairs and tables. Snack bar offered free popcorn and items for sale. Soda fountain was broken. Car was delivered back slightly longer than the 1.5 hours quoted. 3% charge for using a credit card was not explained (online or in person) until I tried to pay. Not cool. More
I was very pleased with my service today. Oscar Ramirez was very helpful and advised other services that Alamo Toyota said I rejected but they never asked me about them I score Oscar 5 on al Oscar Ramirez was very helpful and advised other services that Alamo Toyota said I rejected but they never asked me about them I score Oscar 5 on all categories. And I am pleased with the dealership. That is why I am having my vehicle serviced at NPT. ☺️ Keep up the good work More
A good overall experience. I was kept updated on service progress. Some extra clarity on pricing would be helpful but they worked with me. I was kept updated on service progress. Some extra clarity on pricing would be helpful but they worked with me. More
Everyone was very friendly and professional. Time given for work to be done was right on point. The visit, overall, went very smoothly! Time given for work to be done was right on point. The visit, overall, went very smoothly! More
Awesome customer service experience, team was coordinated and professional, reviewed my issue and delivered on the maintenance repairs on-time. and professional, reviewed my issue and delivered on the maintenance repairs on-time. More
Oscar provide excellence service with very good manorism and excellent customer service. Thank you for a great job starting at the time I called you this morning till the end when my car was complete very g and excellent customer service. Thank you for a great job starting at the time I called you this morning till the end when my car was complete very good experience at the dealership today More
I have always been treated with respect at this dealership. The employees are always courteous. They go out of t heir way to explain in detail what needs to be done to my car. dealership. The employees are always courteous. They go out of t heir way to explain in detail what needs to be done to my car. More