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North Park Toyota of San Antonio - Service Center

San Antonio, TX

4.5
841 Reviews
Call Service Center (210) 600-5677

841 Reviews of North Park Toyota of San Antonio - Service Center

Sort by
March 13, 2025

Pricy but they fixed everything I needed. Great customer service. Thanks a bunch. Ok have a good day. More

by Don’t have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz
Report | Print
Mar 14, 2025 -

North Park Toyota of San Antonio responded

Thank you for your feedback! We are glad to hear that we were able to fix everything you needed and that you appreciated our customer service. Have a great day!

March 12, 2025

Easy online scheduling, took 15 min for service advisor to meet me at my car on the service drive, TV in waiting room buffered contstantly and only showed 15 year old “Deal or No Deal” episodes on a loop a More

by dboullosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
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February 21, 2025

I was very pleased with my service today. Oscar Ramirez was very helpful and advised other services that Alamo Toyota said I rejected but they never asked me about them I score Oscar 5 on al More

by Waddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ramirez
Report | Print
Feb 24, 2025 -

North Park Toyota of San Antonio responded

Thank you for your kind review! We’re so glad to hear that Oscar Ramirez provided you with excellent service and that you’re pleased with the overall experience. We value your feedback and are committed to maintaining the high standards you’ve come to expect. We appreciate your trust in us for your vehicle’s service and look forward to continuing to serve you in the future.

February 15, 2025

Kevin is the best will be coming back when I schedule my next service appointment! More

by louieb06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 18, 2025 -

North Park Toyota of San Antonio responded

Thanks, Louie! We're thrilled to hear you had a great experience with Kevin. We look forward to welcoming you back for your next service appointment!

January 23, 2025

A good overall experience. I was kept updated on service progress. Some extra clarity on pricing would be helpful but they worked with me. More

by Jt123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axel Mendez
Report | Print
Jan 27, 2025 -

North Park Toyota of San Antonio responded

Thank you for your review! We're glad to hear that you had a good overall experience and that we kept you updated on your service progress. We appreciate your feedback regarding pricing clarity and will take that into consideration as we continue to improve our communication. We’re happy to have worked with you and look forward to assisting you again in the future.

December 23, 2024

Everyone was very friendly and professional. Time given for work to be done was right on point. The visit, overall, went very smoothly! More

by linmcginnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

North Park Toyota of San Antonio responded

Thanks for the fantastic review! We're thrilled to hear that you had a smooth experience and found our team friendly and professional. Your feedback motivates us to keep delivering great service. Looking forward to seeing you again!

December 15, 2024

Awesome customer service experience, team was coordinated and professional, reviewed my issue and delivered on the maintenance repairs on-time. More

by Hernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
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Dec 17, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re thrilled to hear about your positive experience. Our team strives to provide coordinated and professional service, and we’re glad we could deliver on-time repairs. Thank you for trusting us with your vehicle needs!

December 13, 2024

Oscar provide excellence service with very good manorism and excellent customer service. Thank you for a great job starting at the time I called you this morning till the end when my car was complete very g More

by Aggonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar service department
Report | Print
Dec 16, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re glad to hear that Oscar provided excellent service and made your experience at the dealership a great one. We’ll be sure to pass along your praise. Thank you for choosing us, and we look forward to seeing you again in the future!

December 10, 2024

I have always been treated with respect at this dealership. The employees are always courteous. They go out of t heir way to explain in detail what needs to be done to my car. More

by pamela.prnc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind feedback! We’re glad to hear that you’ve always been treated with respect and that our team has been courteous and thorough in explaining the details of your vehicle’s needs. We strive to provide the best service experience, and your satisfaction means a lot to us!

December 09, 2024

Thanks Kevin! I am glad that my Rav4 has been taken care of, great service. More

by gmtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Dec 10, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We're so glad to hear that Kevin and the team took great care of your Rav4. We appreciate your trust in us and are happy to know you had a positive experience. If you need anything else in the future, feel free to reach out!

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