North Park Toyota of San Antonio

Great Very kind and helpful, found the best deals for both myself and my spouse, we each left with a Toyota we love. Thank You guys so much! Very kind and helpful, found the best deals for both myself and my spouse, we each left with a Toyota we love. Thank You guys so much! More

Wonderful service Nice service Alan Poole excellent sales man and Robert Robles was good service to very friendly staff good service and great service from the servic Nice service Alan Poole excellent sales man and Robert Robles was good service to very friendly staff good service and great service from the service More

Exceptional experience We purchased a new RAV4. The vehicle was parked in front ready for us to test drive. It was just what we wanted. We purchased and financed it right aw We purchased a new RAV4. The vehicle was parked in front ready for us to test drive. It was just what we wanted. We purchased and financed it right away. More

Very friendly staff Michael Lopez was my service advisor and he was amazing. He kept me informed of my vehicles needs and got my vehicle done quicker than I had anticipat Michael Lopez was my service advisor and he was amazing. He kept me informed of my vehicles needs and got my vehicle done quicker than I had anticipated. More

Tire service Paco work really great with me and made sure my services were completed. I will be scheduling my future appointments with Paco. I give him 5 stars! Paco work really great with me and made sure my services were completed. I will be scheduling my future appointments with Paco. I give him 5 stars! More

Good experience Good fast work. Service rep was really cool, and helpful. Got an oil change and I was even advised about my next visit. I wasn’t there for even an hou Good fast work. Service rep was really cool, and helpful. Got an oil change and I was even advised about my next visit. I wasn’t there for even an hour when they told me my truck was done. More

First-Time (emergency) Service Right before a planned long trip, I discovered a screw in my tire. I called service and asked for the best advisor and was given Michael Godina's nam Right before a planned long trip, I discovered a screw in my tire. I called service and asked for the best advisor and was given Michael Godina's name. I explained my situation and he was able to help me very quickly. He had the tire ordered, sent someone to pick it up, and called me when it was available. I was in and out of the dealership very quickly and was able to keep all my appointments in the day and leave for my trip as scheduled. I have tried two other dealerships and have not had this level of service. I appreciate his effort and have already returned for my 10k service; I'll keep coming back! More

Customer needs are number one. This is the second car I have leased and just like the first time - totally satisfied with the customer service from the moment I arrived, the staff a This is the second car I have leased and just like the first time - totally satisfied with the customer service from the moment I arrived, the staff and especially the Sales Rep was just as outstanding as the first time. I called specifically to ensure Richard Schott was still there so I could once again do business with him and I was not disappointed.. If the service continues to be this outstanding - I will continue to send people to North Park Toyota and Richard Schott and be back to lease another car in three years. More

Excellent service provided by Mr Michael Lopez Mr. Lopez provided excellent service.I had gone in to get My Rav4 serviced for 30,000 miles.He explained to me the benefits of getting the prepaid mai Mr. Lopez provided excellent service.I had gone in to get My Rav4 serviced for 30,000 miles.He explained to me the benefits of getting the prepaid maintenance agreement.He was very knowledgeable in his explanation of the benefits. More

Old School Customer Service Mr. Fred Duron provided excellent service even though he was not my scheduled advisor for my repair. I got there at 7:05 am and my advisor was not the Mr. Fred Duron provided excellent service even though he was not my scheduled advisor for my repair. I got there at 7:05 am and my advisor was not there yet, thats when Mr. Duron asked me if he could assist me. He asked me the standard questions about my warranty and mileage and then let me know the warranty would not be verified until 8:00 am. I was not aware of this so I agreed to wait since that is the protocol. He informed me that he would have the technician check all the door locks on my 4runner so i would not have to return. (had drivers side replaced recently). Passenger side was now failing so i brought vehicle in for repair. He informed me that his tech did replace two locks on my vehicle. I was happy with his honesty by letting me know there had been issues with these locks. Honesty goes a long ways when providing customer service. There was plenty opportunities for me to be upset, but having a service background I know how difficult Mr. Duron's job can be. His disposition and attitude were key in providing great customer service. I shook his hand and thanked him for his help. Hopefully he will continue to be an example of excellent old school customer service. More