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North Park Toyota of San Antonio
San Antonio, TX
1,824 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,824 reviews
January 03, 2019
Excellent Customer Service Very pleased with the attention given when interested in buying a car. Truly grateful to everyone there as they were never pushy and gave me the space Very pleased with the attention given when interested in buying a car. Truly grateful to everyone there as they were never pushy and gave me the space to make my own decisions. More
by Scooter
January 03, 2019
Excellent Experience We had a wonderful experience from customer service, to helping find the perfect vehicle, then ending with the financing department. Would definitely We had a wonderful experience from customer service, to helping find the perfect vehicle, then ending with the financing department. Would definitely recommend to anyone! More
by jp1002
January 03, 2019
Pleasant experience without pressure I have returned to this dealership to purchase a vehicle 4 times of those 4 I have called Ozzie 3 times . He is very patient with all my questions an I have returned to this dealership to purchase a vehicle 4 times of those 4 I have called Ozzie 3 times . He is very patient with all my questions and I don't feel pressured. Very cordial and polite. The finance person Robert is also very personable and very knowledgeable in his area. Also makes the financial part of this transaction rapid but clear and to the point. Explains clearly the process. More
by My
Employees Worked With
Robert Robles, Osaid "Ozzy" Masalmeh
January 03, 2019
Great Experience I Can Count On I went in due to the air and heater not working on my Camry. I was greeted promptly and was able to explain my issue. I have a warranty, but he still I went in due to the air and heater not working on my Camry. I was greeted promptly and was able to explain my issue. I have a warranty, but he still took the time to explain the process of invoking the warranty. Within the hour, Michael provided an update and a resolution that was covered by the warranty. In addition he was able to provided a recommendation on issues the mechanic identified as needing to be completed soon. I appreciated the time and information. One of the issues was about my tires...it was recommended that the 2 front tires needed to be replaced. Thankfully he shared this because they were really bad. Thank you Michael Lopez for the service and recommendations that would keep me safe...I replaced my tires today! More
by Yvette987
Employees Worked With
Michael Lopez
January 03, 2019
Best car buying experience in 20 years This is my fourth Sequoia. I’ve dealt with several Toyota dealerships. This was the most professional, least stressful car buying experience. This i This is my fourth Sequoia. I’ve dealt with several Toyota dealerships. This was the most professional, least stressful car buying experience. This is the first dealership in 20 years of buying Toyota’s I can give a five star rating to. Justin , Koda , and Patrick could not have made it any more pleasant. It’s a great feeling to love your car and your dealership! More
by Sequioa loyalist
January 03, 2019
Excellent service I did not feel pressured when looking for a vehicle, and was very pleased with the purchase I made and would recommend North Park Toyota. I did not feel pressured when looking for a vehicle, and was very pleased with the purchase I made and would recommend North Park Toyota. More
by Pandora63
Employees Worked With
Moses Munir, Rafat Habash
January 02, 2019
Great service Call New Years Eve morning and got appointment within 2 hours. Told service check up to 2 hrs and that was accurate...in and out as promised. Call New Years Eve morning and got appointment within 2 hours. Told service check up to 2 hrs and that was accurate...in and out as promised. More
by Norm
Employees Worked With
Amber
January 02, 2019
5k Service Perfect! The 5k complimentary service was quick and clean especially right before New Years. We appreciate the efficiency and dedication to excellent Perfect! The 5k complimentary service was quick and clean especially right before New Years. We appreciate the efficiency and dedication to excellent customer service of our service manager Mike!! More
by becca
Employees Worked With
Michael Cisneros
January 02, 2019
Great service visit Brought my older Camry for some minor work. Quick service, all work done well and as promised. Glad to have this as my regular service stop. Brought my older Camry for some minor work. Quick service, all work done well and as promised. Glad to have this as my regular service stop. More
by Gjamesgang
Employees Worked With
January 02, 2019
Professionalism Great Service and experience. I will most definitely be recommending my family and friends to pay Mr. Alicea a visit! Happy New Year 🎊🎆 Great Service and experience. I will most definitely be recommending my family and friends to pay Mr. Alicea a visit! Happy New Year 🎊🎆🎈 2019 looking forward to visiting in the near future! More
by Claudia 2019
Employees Worked With
Richard Schott, Milton Alicea
