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North Park Toyota of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
2,342 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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10703 SW Loop 410

San Antonio, TX

78211

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Showing 2,342 reviews

May 05, 2026

Kevin the service advisor provided me excellent customer service! He was very serviceable and attentive. More

by lujanabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 07, 2026 -

North Park Toyota of San Antonio responded

We are ecstatic to hear about your wonderful experience with our service team! It's fantastic to know that you received such outstanding care and attention during your visit. Your feedback about the excellent customer service you received truly brightens our day. We're proud to have team members who are dedicated to being helpful and focused on your needs. Thank you for taking the time to share your positive experience - it means the world to us!

May 05, 2026

The tech was really helpful learned more about my coverage with him than my salesman (he was terrible) More

by ROSALINDAGALINDO73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

North Park Toyota of San Antonio responded

We genuinely appreciate your feedback about your service experience with our service team. It's wonderful to hear that our technician was able to provide you with such helpful information about your coverage and took the time to ensure you had a clear understanding of all the details. Your recognition of their dedication to educating customers means a great deal to us at North Park Toyota. We're committed to making sure every team member provides the same level of expertise and support, and we'll continue working to ensure consistency across all departments. Thank you for taking the time to share your experience with us.

May 05, 2026

The main issue was, I spoke to service advisor about not doing a transmission service as it wasn't in the budget. Then around lunchtime I noticed I hadn't gotten a service confirmation for me to approve. Th More

by CONNERWELLS.0
Recommend Dealer
No
Employees Worked With
Jorge
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May 07, 2026 -

North Park Toyota of San Antonio responded

It's regrettable to hear about the confusion that took place during your recent service experience. We understand your frustration. The situation you've described falls short of the professional service standards that we strive to provide, and your experience highlights areas where we can work to improve. Please contact Fred Duron at fredd@nptosa.com so we can address these concerns directly and work towards a resolution.

May 05, 2026

He was very thorough when he explained what was needed on the car. And he was very informative on what future repairs were needed More

by CLAIREBEXAR87
Recommend Dealer
Yes
Employees Worked With
Jose
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May 07, 2026 -

North Park Toyota of San Antonio responded

We are pleased to hear about your positive experience with our team member. It sounds like you received the detailed explanation you needed regarding your vehicle's current condition and future maintenance requirements. We truly value when our staff takes the time to provide comprehensive information that helps you make informed decisions about your car's care. Your feedback reinforces our commitment to delivering thorough and informative service. Thank you for taking the time to share your experience with us.

May 05, 2026

They took my tire to get replaced but there was another tire present and they haven't told me anything about where that tire went I tried calling Kevin but he hasn't responded or returned my call More

by JUANCALDERONVAL98
Recommend Dealer
No
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May 07, 2026 -

North Park Toyota of San Antonio responded

Your concerns are noted and we understand your frustration. The situation you've described is not the level of service we strive to provide. Please contact Fred Duron at fredd@nptosa.com so we can look into this situation and work towards a resolution.

May 04, 2026

He was very rude and dismissive towards my husband and myself. He was throwing his hands in our faces and being very rude. Wouldn't listen to anything we had to say and was giving us attitude the entire t More

by ALYSSAHENDERSON2000
Recommend Dealer
No
Employees Worked With
Javier Cuevas
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May 07, 2026 -

North Park Toyota of San Antonio responded

Your feedback is invaluable to us and we understand your frustration. The conduct you described falls far short of the respectful service standards we strive to maintain. We take situations like this seriously and would appreciate the opportunity to learn more. Please contact Fred Duron at fredd@nptosa.com so we can address this matter directly and work toward a resolution.

May 04, 2026

Tom and service tech Nick were very helpful and addressed all my concerns. Both took time to answer my questions and concerns. More

by Rvhewitt40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Viianeuva and Nick
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May 07, 2026 -

North Park Toyota of San Antonio responded

We are thrilled to hear about your positive experience with our team members. It sounds like both Tom and Nick provided exceptional service by taking the time to thoroughly address your questions and concerns. Having knowledgeable staff who are willing to listen and provide helpful guidance is something we take great pride in at North Park Toyota. Your feedback reinforces our commitment to delivering quality service where every customer feels heard and valued. We appreciate you sharing your experience and look forward to serving you again in the future.

May 04, 2026

Fast and informative Very friendly, I received updates as work was being done. Very good More

by PATANDLINDALANCASTER
Recommend Dealer
Yes
Employees Worked With
Nate
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May 07, 2026 -

North Park Toyota of San Antonio responded

We are absolutely thrilled to hear about your positive experience with our service team! Your feedback about receiving quick and helpful information means so much to us. We're especially pleased that our team kept you informed throughout the process and provided the friendly service you deserved. Thank you for taking the time to share your experience - it truly brightens our day to know we delivered the quality service you expected.

May 04, 2026

Service was excellent. I was kept informed of issues, price and things to keep in mind for future reference. More

by FELANMUNOZ
Recommend Dealer
Yes
Employees Worked With
Nathan Martinez
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May 07, 2026 -

North Park Toyota of San Antonio responded

Thank you for taking the time to share your experience. We're delighted to hear that you found our service excellent and that our team kept you well-informed throughout the process. Providing clear communication about any concerns, pricing details, and helpful maintenance tips for the road ahead is something we take pride in. Your positive feedback means a great deal to us and reinforces our commitment to delivering outstanding service to every customer who walks through our doors.

May 04, 2026

The were both awesome, and gave the extra attention needed. When problems arose they listened and took care of it. More

by rubyblanchard31
Recommend Dealer
Yes
Employees Worked With
April, and Wyatt.
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May 07, 2026 -

North Park Toyota of San Antonio responded

Thank you for sharing your wonderful experience with us at North Park Toyota. We're delighted to hear that our team provided you with the exceptional attention you deserved. It's particularly meaningful to know that when challenges came up, our staff took the time to listen carefully and worked diligently to resolve everything for you. Your positive feedback about the outstanding service you received truly brightens our day. We appreciate you choosing us and look forward to continuing to exceed your expectations in the future.

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