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North Park Toyota of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
2,342 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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10703 SW Loop 410

San Antonio, TX

78211

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Showing 2,342 reviews

May 07, 2026

My experience this time was a lot better the wait times are always long but at least this time my car was worked on. More

by GGGNIKKI346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 07, 2026

Process so easy Jose very knowledgeable about vehicles. Showed us several until He got it. Didn't give up so much patience. Steven helped when I took vehicle back for tinted made sure they did it quick. Th More

by julietatrevino56
Recommend Dealer
Yes
Employees Worked With
Steven Esquivel and Jose A
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May 07, 2026

Axle went out of his way to help me with an issue I had with Progressive. Appreciated his thoroughness More

by Poolmarm20
Recommend Dealer
Yes
Employees Worked With
Axle
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May 06, 2026

You're had a slow leak and the found another you're with a nail. Repaired one you're replaced the other More

by ELJR93
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 08, 2026 -

North Park Toyota of San Antonio responded

We are absolutely thrilled to hear about your positive experience with our tire service. Finding and addressing both the slow leak and the tire with the nail shows our team's thorough approach to vehicle care. We appreciate you trusting us with your tire repair and replacement needs, and we're glad we could get you back on the road safely.

May 06, 2026

Sales person was very nice however I was waiting forever between to be seen and helped. Once I decided to purchase the vehicle, it was another 1hr plus wait to talk with finance team. The guy from finance w More

by April.bonner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Garza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Best description: male with Asian decent.
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May 06, 2026

Very welcoming and friendly. Very helpful in explaining services that could/should be done to my car. Great service More

by SKYYHIGH2001
Recommend Dealer
Yes
Employees Worked With
Jose
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May 08, 2026 -

North Park Toyota of San Antonio responded

Thank you immensely for taking the time to share your wonderful experience! We are genuinely pleased to hear that our team made you feel welcomed and provided the friendly atmosphere we strive for every day. It means so much to know that we were able to clearly walk you through the various services available for your vehicle and that you found our explanations helpful. Your satisfaction with the quality of service we delivered truly makes our day. We appreciate your trust in us and look forward to continuing to serve you with the same level of care and expertise in the future.

May 06, 2026

Wait times inaccurate. Cut that loud party music up front when people are trying to relax when they all have the same anxious mood. Play something soothing. More

by C.lyleasher
Recommend Dealer
No
Employees Worked With
Wasn't on them. The service just takes way too long. Even for just an oil change. Too many slots for service and too little staff.
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May 08, 2026 -

North Park Toyota of San Antonio responded

Thank you for bringing this to our attention. We understand that experiencing longer wait times than expected can be frustrating. Your feedback is valuable as we work to improve our service. We take your concerns seriously and want to ensure a more comfortable experience for all our guests. Please contact Fred Duron at fredd@nptosa.com so we can discuss your experience further and work toward a resolution.

May 06, 2026

Jorge was very attentive and helped me out with the balance Very friendly and courteous More

by MARIAHERNANDEZ411
Recommend Dealer
Yes
Employees Worked With
Jorge Gutierrez
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May 08, 2026 -

North Park Toyota of San Antonio responded

We are absolutely thrilled to hear about your wonderful experience! It sounds like our team member provided exceptional service by being so attentive and helping you with your balance needs. We truly value customers who take the time to recognize when our staff goes above and beyond with friendly and courteous service. Your positive feedback means so much to us and helps us continue delivering the quality experience that our team is committed to providing. We appreciate your business and look forward to serving you again in the future.

May 05, 2026

Mike greeted me with a smile and got me in and out before his estimated time, kept me informed of my service needs and setup my next appt, because of him I will be coming back and referring all my friends an More

by asapstuff2
Recommend Dealer
Yes
Employees Worked With
Mike Vasquez
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May 07, 2026 -

North Park Toyota of San Antonio responded

We genuinely appreciate your wonderful feedback about your service experience. It's fantastic to hear that Mike welcomed you so warmly and completed your service ahead of schedule while keeping you well-informed throughout the process. We're thrilled that he took the time to schedule your upcoming appointment and made such a positive impression on you. Your plan to return and recommend us to your friends and family means the world to us. We'll make sure Mike knows how much his dedication to customer care and respect for your time was appreciated.

May 05, 2026

Friendly, honest, and professional with every customer. Very detailed on all the things needed done to the vehicle. More

by DOCGRIMLOCK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

North Park Toyota of San Antonio responded

Thank you for your wonderful feedback about your experience with our team. We truly value customers who recognize the dedication our staff puts into providing honest and professional service. It means so much to hear that you appreciated the thorough explanations regarding your vehicle's service needs. Your recognition of our commitment to treating every customer with care and transparency motivates us to continue delivering the quality service experience you deserve. We're grateful for your trust and look forward to serving you again in the future.

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