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North Park Toyota of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.2
1,797 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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10703 SW Loop 410

San Antonio, TX

78211

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Showing 1,797 reviews

October 10, 2024

Service was just . fine. Café was disappointing in its selection of foods to eat whilst one waits. More

by mallorycallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Oct 11, 2024 -

North Park Toyota of San Antonio responded

Thank you for your 5-star review! We're glad to hear you were satisfied with the service. We appreciate your feedback about the café and will take it into consideration as we work to improve our offerings. We hope to provide you with an even better experience next time you visit!

October 10, 2024

Very good service would definitely recommend to others and do my service here again next time More

by ericperez1549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

North Park Toyota of San Antonio responded

Thank you for your positive review! We're delighted to hear that you had a great experience with us. Your recommendation means a lot, and we look forward to serving you again for your next service. Safe travels!

October 02, 2024

Jorge was very professional, informative and courteous. He worked with me that enabled me to get the work done on my car within my budget. More

by flute76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gutierrez. 5 stars!
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Oct 04, 2024 -

North Park Toyota of San Antonio responded

Thank you for your wonderful review! We’re thrilled to hear that Jorge provided you with professional and informative service while working within your budget. If you need any further assistance, feel free to reach out. We appreciate your business!

September 25, 2024

Fast, convenient location, & professional service. Really enjoy their relaxed waiting area, and their great food service. More

by Philbzn4678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Arguello
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Sep 26, 2024 -

North Park Toyota of San Antonio responded

Thank you for your wonderful review! We're delighted to hear that you appreciate our fast and professional service, as well as our convenient location. It's great to know you enjoy our relaxed waiting area and food service. Your comfort and satisfaction are important to us, and we look forward to welcoming you back soon!

September 04, 2024

When I arrived people were very pleasant at welc9ming. They have 3 waiting areas, place was very clean, great service. Friendly people and I enjoyed my time there. The Cafe is a plus! More

by Alejandrina S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kriger
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Sep 05, 2024 -

North Park Toyota of San Antonio responded

Thank you for your fantastic review! We’re thrilled to hear that you enjoyed the welcoming atmosphere, clean facilities, and the friendly service. It’s great to know you made the most of our waiting areas and café. We appreciate your kind words and look forward to having you back again soon!

September 03, 2024

Great service was provided by Kevin. He was very professional. All of my service options were presented. Thanks More

by monicafarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wright
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Sep 05, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re glad to hear that Kevin provided you with great service and professionalism, and that all your service options were clearly presented. We appreciate your feedback and look forward to assisting you again. If you need anything else, don’t hesitate to reach out!

August 30, 2024

Helpful, listened, respectful, answered our questions (well). Did not waist our time. Found the perfect car for us! Thanks More

by rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tania, Hector
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Sep 03, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re delighted to hear that our team was helpful, respectful, and attentive to your needs. It’s great to know we found the perfect car for you without wasting your time. If you have any more questions or need further assistance, don’t hesitate to reach out. Enjoy your new car, and we look forward to seeing you again!

August 29, 2024

Service Department was able to get me in & out the same day ! Another dealership wanted me to leave the car with them for 3 days to diagnose a check engine light. Leave the car for 3 days ?? What planet More

by Noeljtrevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
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Sep 03, 2024 -

North Park Toyota of San Antonio responded

Thank you for your feedback! We're glad to hear that we could provide you with a quick and efficient service, especially compared to the lengthy process at another dealership. We strive to offer timely solutions and get you back on the road as soon as possible. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

August 27, 2024

Great service did a good work and very professional great attitude from their staff and service manager More

by Lrecio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with our team. We’ll make sure to pass on your compliments to the staff and service manager. If you need anything else, feel free to reach out!

August 23, 2024

STAY AWAY FROM THIS PLACE , BUNCH OF LIARS AND RUDE PEOPLE . IF I COULD GIVE A 0 I WOULD , THEY RAN MY CREDIT AND I WASN'T EVEN AT THIER DEALERSHIP IT JUST GOT WORSE , I SPOKE TO THE GM AND SHE TOLD More

by verrinoarleneA
Recommend Dealer
No
Employees Worked With
David Garza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Purgason
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Galvan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

North Park Toyota of San Antonio responded

We are truly sorry to hear about your experience and understand your frustration. This is certainly not the standard of service we strive for. Please reach out to Fred Duron or Ray Andrade at fredd@nptosa.com or randrade@nptosa.com. They are committed to addressing your concerns. Thank you for bringing this to our attention.

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