North Park Toyota of San Antonio | Page 182

I was extremely happy with the customer service at North Park Toyota of San Antonio. John Torres Jr. was everything I wanted in a sales consultant. He was professional, sincere, and genuinely cared that I g Park Toyota of San Antonio. John Torres Jr. was everything I wanted in a sales consultant. He was professional, sincere, and genuinely cared that I got exactly what I was looking for. John’s a throwback to the old days when salesmen really cared about their customers and weren’t just looking to make a buck. That’s very rare these days and that’s why I appreciated his assistance so much. He was really easy to work with, his customer service skills are top notch. He made the whole car buying experience a pleasurable one. I would definitely recommend friends and family to John and North Park Toyota of San Antonio. I will be coming back in the future. THANK YOU SO MUCH!! Paul More

Jan 31, 2011 We are from Canada and found a 2011 Toyota Jan 31, 2011 We are from Canada and found a 2011 Toyota Avalon on ebay motors. We called the North Park Toyota dealership and spoke to Joel Gonzales Jan 31, 2011 We are from Canada and found a 2011 Toyota Avalon on ebay motors. We called the North Park Toyota dealership and spoke to Joel Gonzales regarding the car. Joel was excellent to deal with. After purchasing the car, Joel helped arrange the shipping to Bangor, Maine. We flew to Bangor to pick up the car. Everything was as Joel had promised. This was our first time buying outside Canada, so we were a little nervous. However, Joel addressed all our questions and concerns in a very professional and courteous manner. We were so pleased with the service we received from Joel and North Park Toyota. We will highly recommend them to our family, friends and everyone we know who might be interested in purchasing a car outside Canada. Thanks Joel, we love our car. B&G Smith More

after finding the vehicle online that i wanted ,me and javier [salesman] just couldn't quite come to an agreement on my trade in , needless to say , i left dissappointed.. the next day i get a call from j javier [salesman] just couldn't quite come to an agreement on my trade in , needless to say , i left dissappointed.. the next day i get a call from julie herrera [sales mgr.] who stated to come back down to the dealer and she would do what was neccesary to put me in that vehicle.. she did and i drove off in the vehicle that i had my heart set on...out of a dozen new vehicles that i have purchased[from different dealerships] this was a 1st for me.. the overall experience was pleasureable and unique to say the least.... More

I bought a new (2009) Toyota Tacoma Double Cab TRD from Northpark Toyota. Frank Pace was absolutely the best sales rep I have ever experienced. The price was the best in San Antonio by far. That was jus Northpark Toyota. Frank Pace was absolutely the best sales rep I have ever experienced. The price was the best in San Antonio by far. That was just the start however. The Service Department there is fantastic. The entire dealership is absolutely superb and rivals any luxury dealership I've ever been to. If you don't go down to Northpark you are making a mistake in my opinion. More

We have always bought GM /Buick cars before last summer.Went to NP and had the pleasure of dealing with Frank Pace,who sold us our first Toyota Highlander within a few hours.We had been debating Toy summer.Went to NP and had the pleasure of dealing with Frank Pace,who sold us our first Toyota Highlander within a few hours.We had been debating Toyota or Honda for our next vehicle but we have always been impressed by the dealership when we pass it on the highway and decided to start there first.Frank made sure we were comfortable and then brought one up to show us, explained features in the car,let us test drive it,and guided us through all the steps we needed to purchase the vehicle.During waiting times, we were taken to the snack room and had popcorn,water and free diet coke!Amazing! What service-Everyone there is very courteous!But Frank is outstanding as a salesperson.We have returned during the year for maintanence and it is handled in a very efficient manner.They even give the car back washed! Well we have been so happy with North Park Toyota and Frank Pace, that on July 2, 2010 we went back to the dealership and bought our second vehicle, a 2011 Avalon loaded with all the equipment I had requested.Again Frank found what we had asked for,truly sold us on the fantastic features this car has on it and comfort,wow.Again, He made sure everything was done correctly and properly and made sure we got top notch service from everyone-What I really love about Frank is that he really takes care of his customers needs.You can call him and he will get the ball rolling to fix whatever problem has happened.Would not deal with anyone else!That is $76,000.00 worth of vehicles in a year-because of the treatment we received from Frank Pace and the other professionals we worked with to make the deals a reality.I hope the Manager knows what a diamond he has in Frank Pace.Diamonds are hard to replace. Thanks-Penney and Kenneth Spies More

Javier was very helpful and was great to work with. We ended up getting the best deal that I had seen anywhere in town looking that I had seen. I had a couple of things missing from the car when I got hom ended up getting the best deal that I had seen anywhere in town looking that I had seen. I had a couple of things missing from the car when I got home, but I went back to the dealership and they worked everything out. More

North Park Toyota takes the long view of a customer relationship. They are savvy enough to realize that by going the extra step today, they will make you a customer for life. Others fall into the short relationship. They are savvy enough to realize that by going the extra step today, they will make you a customer for life. Others fall into the short-sighted trap of getting everything they can out of you today and forego the value of future business. When I was ready to buy another car, I went back to Javier Vasquez. He helped me in the purchase of a 4Runner a couple of years ago, and he really impressed me as the type of person who will go the extra mile for a customer. Ask for him if you decide to go to North Park. He's a pleasure to do business with. I just bought a 2010 used Toyota Camry. Four days later when it was in for window tinting, an alarm system and a few other things, Gilbert Figueroa, the assistant service manager, took it upon himself to replace two tires (not at my expense) that he thought needed to be replaced for my safety. That's the empowerment of employees by management that has made me a customer for life. Another plus is that this has to be one of the plushest dealerships you'll ever see. It's very well laid out with customer comfort in mind. Buying a car here is truly a stress free experience. More

Overall I received a good deal on my new 2010 Toyota Tacoma. When the employees saw that I wasn't satisfied with the leveling kit that was put on the truck, the dealership absorbed the cost of a full li Tacoma. When the employees saw that I wasn't satisfied with the leveling kit that was put on the truck, the dealership absorbed the cost of a full lift on the truck. I am completely satisfied with the product the dealership put out. Family and friends are also impressed with the product. I've been a loyal Toyota customer for over ten years now and I believe this was the best buying experience yet. I also like the look of your dealership. There are many places to relax while you wait for your vehicle. Keep up the good work guys. More

Most positive buying experience I have ever had. Mr. Vazquez and Mr. Gonzalez were professional, courteous, helpful and took great care of us. I will send all of my friends to North Park, in fact have Vazquez and Mr. Gonzalez were professional, courteous, helpful and took great care of us. I will send all of my friends to North Park, in fact have already sent one, and will do all of my service with them. I have been a Toyota owner for 25 years, have worked with other dealerships, but was most impressed with North Park and its employees. Highly recommend this dealership. More

this was absolutely the best car buying experience. I would highly recommend this dealer to anyone and everyone I know. They are fair, honest and work hard to make the transactions effeciently so you do would highly recommend this dealer to anyone and everyone I know. They are fair, honest and work hard to make the transactions effeciently so you don't spend hours in the dealership just to make a purchase. I made up my mind two years ago that my next vehicle was going to be a Toyota Highlander and I'm very pleased with the vehicle and the transaction with the dealership. More