North Park Lincoln

Have Purchased 4 veh. from NP Lincoln in last 6 yrs - GREAT I have purchased 4 vehicles from North Park Lincoln in the last 6 yrs and all have been GREAT. It is a First Class organization from the moment you wa I have purchased 4 vehicles from North Park Lincoln in the last 6 yrs and all have been GREAT. It is a First Class organization from the moment you walk in, through the purchase, through the quickly accomplished paperwork - Bryan Villarreal, to receiving your new vehicle in pristine condition and then followed by exceptional/pleasant/courteous service. My sales person - Steve Hernandez - is very personable, was very helpful in all matters, answered all my many questions, has great followup skills to ensure your happiness with the vehicle/service and is always very helpful with any questions I call him about. Additionally, they provide you with excellent training on all the new systems and methods of use on all parts of the new vehicle. The sync specialist, Greg Nadeau goes the extra mile to ensure that you start out knowing all about the vehicle's systems and anytime you are stumped you can call him and he will clear-up what you need to do. A great company, selling & servicing some of the best vehicles on the road today. Jim A. More

Wow! Great dealership to purchase from! I purchased a used car from Walter, and Reagan managed parts of the sale also... which i am sure anyone who tries to save the depreciation value by bu I purchased a used car from Walter, and Reagan managed parts of the sale also... which i am sure anyone who tries to save the depreciation value by buying used, knows the risks also that go along with it (increased even more when you live 4 1/2hrs away and are trusting a voice on the other side of a phone). My experience started with what looked to be a disappointment at 1st when i arrived, but quickly was explained and a resolution made that turned this into an experience that was far greater then the expectation originally set by myself. I found a huge focus on customer satisfaction, along with moral factors set that makes this dealership one of the top on my list for the final outcome of a vehicle purchase and feeling happy and confidant of my decision to buy from this dealership (coming from a person who hates dealerships, and having a car problem purchasing about 30+ cars so far in life), I know i was impressed! And if all sales and management both new and used work under the same goals as Walter and Reagan did for me, you won't be disappointed! Thank you north park! More

Great Customer Service! I visited North Park Lincoln in the beginning of August and although I did not purchase a vehicle, I thought the customer service was impeccable! They I visited North Park Lincoln in the beginning of August and although I did not purchase a vehicle, I thought the customer service was impeccable! They didn't have the truck I was looking for, but I did end up purchasing from North Park Toyota! During my time at North Park Lincoln I worked with Joe Lopez and he was fantastic! He realized that the number one priority was customer satisfaction. If you are looking for a Lincoln or Pre-Owned vehicle, go see Joe! More

Best Car Buying Experience Ever! Jorge Guedea is by far the best sales person I have met in a long time. Jorge went out of his way to make sure he answered all of my questions and he Jorge Guedea is by far the best sales person I have met in a long time. Jorge went out of his way to make sure he answered all of my questions and he brought a vehicle out to my work for me to test drive during my lunch hour. He was not pushy or rude, he allowed me to ask many questions and was happy to help me in my car search. I will definately be returning to North Park Lincoln if I need to ever purchase another vehicle. More

Subaru service I have owned a lot of cars and have never had as great of a service experience as at North Park. Special shout-out to Abel for the outstanding way he I have owned a lot of cars and have never had as great of a service experience as at North Park. Special shout-out to Abel for the outstanding way he treats customers!!! Give this guy a raise, he deserves one. More

30 years of great history with North Park Service Department I can truthfully say that I have always had excellent service at North Park Lincoln. I bought my first Grand Marquis there in 1985 and have had 4 mor I can truthfully say that I have always had excellent service at North Park Lincoln. I bought my first Grand Marquis there in 1985 and have had 4 more since then. I have never written a review in the past but my most recent visits to the Service Department and my Service Advisor Mike Barrera were so outstandingly great that I decided to write. Mike always takes care of every concern and all service needs and even the small details that make me glad I have made North Park my choice of dealership and that they have made Mike Barrera my Service Advisor. Thanks North Park! and thanks to Mike too! Carolyn Markl More

Best experience ever in buying a car I recently purchased a 2015 Lincoln MKX from the North Park dealership. Our salesperson, Christopher, was outstanding. I called ahead and let him I recently purchased a 2015 Lincoln MKX from the North Park dealership. Our salesperson, Christopher, was outstanding. I called ahead and let him know what I was looking for. Chris had the car there when my husband and I arrived. Within an hour, we made the decision to purchase the car. We got a fair deal regarding the price and trade-in. Amy, the woman who helped us with the financial end, was great! She was efficient and very friendly! My husband and I were both extremely impressed with this dealership! Can't rate them highly enough! More

Best Service Advisor in San Antonio My service experience with Bob McClaren has been exceptional! Having been a Service Manager myself, I know good service and he is, without a doubt, t My service experience with Bob McClaren has been exceptional! Having been a Service Manager myself, I know good service and he is, without a doubt, the best and most capable Service Advisor I have ever know in the past 20 years of working with automobiles. He keeps you posted on what is going on, does his job correctly, every time and exhibits the professionalism every dealership hopes to find in it's employees. He's the best and he should have a ""gold star" over his office cubicle. Jerry Miller More

Love My MKZ! When I went to NP Lincoln, I wasn't sure if I was going to purchase an MKZ or go with another S Class Mercedes. Well guess what, I never made it over When I went to NP Lincoln, I wasn't sure if I was going to purchase an MKZ or go with another S Class Mercedes. Well guess what, I never made it over to the Mercedes dealer. Chris Tavarez was so great to work with, he was very knowledgeable and was able to answer all of my many questions. On top of his excellent customer service, he is an all around nice guy and enjoyed working with him. More

New Sales Associate was Great! You would never know that this young lady (Latisha Parr) was still in training. She was very knowledgeable and very tech savvy. She took time to ans You would never know that this young lady (Latisha Parr) was still in training. She was very knowledgeable and very tech savvy. She took time to answer all our questions and show us every feature of the car that we were interested in, Her friendly smile and personality made us feel very comfortable in asking her every question we could think of before making a decision. We had intended to wait until August, but with all the excellent help we received from Louie Mayeux and Latisha Parr, we decided to go ahead and do it. We are happy with our decision. Very professional and knowledgeable staff. More