North Park Lincoln

A Great Experience with Knowledgeable and Friendly Employees Our experience was excellent and we really appreciated the patience of our Salesman as we discussed our options. His technical knowledge was exceptio Our experience was excellent and we really appreciated the patience of our Salesman as we discussed our options. His technical knowledge was exceptional and was always understanding of our questions. He was very articulate, providing answers that were easily understood and sensible. I would rate this employee exceptional. More

North Park Lincoln Corner Lot This 'used car' purchase experience certainly felt *new* to me. New because no used car purchase has never been so pleasurable as this one. From th This 'used car' purchase experience certainly felt *new* to me. New because no used car purchase has never been so pleasurable as this one. From the moment I drove up in the car I was to trade in to the moment I drove off in a new 'used' car', salesman Mark Trachta treated me as if I were part of the North Park family. We navigated the Kahlig website taking a look at all the cars available. There were a number of superb choices, but we managed to select a few that peaked my interest & I was allowed to go on multiple test drives until I decided on the car that satisfied all of my requirements. Once I decided on 'the car' the process to complete the sale progressed with great ease. Mark's manager James Puckett assessed the value of my trade-in & placed a very fair value on it which prompted completion of the deal. I have never had a better used car experience! More

Service Thanks to Mike Barrera in the Service Department for another job well done. Mike has been my Service Advisor for over 8 years and has never failed to Thanks to Mike Barrera in the Service Department for another job well done. Mike has been my Service Advisor for over 8 years and has never failed to provide me with outstanding service. We have purchased several cars from North Park and I always make sure that Mike is my advisor. Thanks again Mike for your professional service and assistance! More

Phenomenal experience! We have purchased quite a few cars in the past and never had an experience like we did today. We walked into a Lincoln dealership to buy a used Mazda We have purchased quite a few cars in the past and never had an experience like we did today. We walked into a Lincoln dealership to buy a used Mazda worried about getting less attention due to the lower sale point. That was not the experience we had at all. Elliot was professional and attentive throughout the entire process. We never felt like we were wasting anyone's time buying a less expensive vehicle. He made sure to answer every question we had and took any of our concerns seriously. This was by far the best car buying experience we have ever had. If every dealership had the same values and salesmen like Elliot the entire industry would be transformed. Up front, honest, no games, no hassle. North Park Lincoln is trying to change the way people view car dealers. They do a fantastic job being what a car dealer should be. We will recommend North Park Lincoln to anyone looking for a new or used car. More

Thanks NP Lincoln!! Great experience!! I just wanted to send a quick note to NP Lincoln and say thanks so much to you guys and especially to Billy Willard! I flew in to pick up a Navigator I just wanted to send a quick note to NP Lincoln and say thanks so much to you guys and especially to Billy Willard! I flew in to pick up a Navigator L from out of state and the whole experience was absolutely excellent! From the way that the vehicle was described to me and the additional pictures that were sent, to the way that I was treated while I was there. I highly recommend this dealer to any other military members in/around San Antonio. Would happily buy another vehicle from them in the future! Thanks again guys, I appreciate everything! Keith Meyer More

Elliott Coelho did a great job! Elliott took our phone call. We had a lot of questions that required some research on his part. He called us back with all the information we wanted Elliott took our phone call. We had a lot of questions that required some research on his part. He called us back with all the information we wanted. We asked him about price and he was able to provide excellent numbers; something most dealers will stumble with when ask over the phone. I had done my homework and recognized he was trying to get my business. Elliott was very polite and clear in his presentation both over the and later in person. We took the car home on a rainy day and Elliott wanted our new car to be freshly detailed. The day we made an appointment to get that done happened to be a holiday. They were very busy when I brought it in for the detail. Even so, Elliott personally handled our new car and kept me apprised of the status. The communication system at Northpark is impressive to be able to do everything they do. Everything seems to work like clockwork. We have been very impressed with Elliott and Northpark Lincoln. More

Joe Lopez is an EXCEPTIONAL sales person. AWESOME! My parents started buying cars from North Park Lincoln in the late 70's. They always talked so highly of this dealership. Now I know why. Sandy Sma My parents started buying cars from North Park Lincoln in the late 70's. They always talked so highly of this dealership. Now I know why. Sandy Small found the car we wanted and saw that it was delivered to San Antonio. She had to go out of town and Joe Lopez was recommended to us and he was wonderful! There was no pressure for us to buy. It was the best experience we have had in buying a vehicle in the past 35 years. Joe is a true professional and will go out of his way to make the buying experience one of a kind. Joe is a CLASS ACT! More

5 Star Service! Ask for Joseph Acevedo WOW! The service and car buying experience I received from Northpark Lincoln exceeded my Expectations. The moment I stepped foot into Northpark I was WOW! The service and car buying experience I received from Northpark Lincoln exceeded my Expectations. The moment I stepped foot into Northpark I was generously greeted by Joseph Acevedo. I explained to him what I was interested in and he went straight to work. He made me feel 100% comfortable throughout my whole buying experience. He was very knowledgable in all aspects and was able to answer all of my questions. He did not stop working till I was 100% satisfied with the car picked out. He kept contact with me the whole time and I was always up to date with details. I couldn't ask for a better buying experience than what I received from Northpark Lincoln. Next time you are interested in buying a vehicle do not hesitate to stop by Northpark Lincoln and ask for Joseph Acevedo. You will not be disappointed! More

Absolutely FIRST rate! Best Sales Person!! I am a first time Lincoln owner after 48 years of driving and operating all manner of vehicles. During my very first interaction and interest in buyi I am a first time Lincoln owner after 48 years of driving and operating all manner of vehicles. During my very first interaction and interest in buying a new car, a very busy showroom receptionist stopped and cheerfully greeted me. She introduced me to a very polite sales person. After quickly telling her my interest in the new 2015 Navigators, Sandy Small took me to her office. Immediately, I knew I was in good hands, and by the wall of accolades and many of the 200+ yearly sales awards, she obviously new how to make a deal! By the way, I later calculated the total of her sales to be in excess of 2,600 vehicles. After providing my desires and options, she immediately investigated the inventory, not coming up with a most desirable match. She began examining her probably obvious to her, but not too me, avenues to locate a better match. Why you may ask, and state her obvious chores... it was the manner in which she did it. She flittered about quickly through out the entire process making things come together for me and what I wanted-- not what they had, or what they wanted to sell! This has been many a misfortune and time wasted effort I have endured in past buying experiences. Sandy spent enormous time and effort acquainting me to the Navigator, the dealership and to Bill Anderson my Service Advisor. He acquainted me with the service procedures and scheduling process. I have owned many Ford products in the past, the last over six years ago. The technologies in the vehicles have come a very long way since then. What I really like is the online Ford customer account where you can view videos, explanations and "how to do" or use the various features of your car. It provides updates availability via email on my vehicle. Sandy Small is the most knowledgeable and diligent sales person I have ever worked with!!! Truly first-class lady and best sales person in my many auto buying experience. Richard Jenkins, San Antonio, TX More

Outstanding Salesman Purchased a Lincoln MKX from Elliott Coelho and was very pleased with the smooth process. Elliott was very professional and never pressured us in any Purchased a Lincoln MKX from Elliott Coelho and was very pleased with the smooth process. Elliott was very professional and never pressured us in anyway. He answered all our questions with a smile and also explain the details about the vehicle. We know we can call him with any questions. It was a pleasure to do business with. More