North Park Lincoln

Great customer service! Joe Lopez provided excellent service. He was very informative and polite. He made our car buying experience very stress free. We will make sure to re Joe Lopez provided excellent service. He was very informative and polite. He made our car buying experience very stress free. We will make sure to recommend North Park Lincoln to family and friends. More

North Park Lincoln Mercury made it easy. Joe Lopez at NPLM made car buying an excellent experience. He and all the staff were very professional and courteous, a top notch team. He was very Joe Lopez at NPLM made car buying an excellent experience. He and all the staff were very professional and courteous, a top notch team. He was very knowledgeable and helpful in helping me replace a car that was totalled from hail damage. No pressure, just help, and that's why this is my second vehicle purchased at this dealership. More

Don't buy from Hernamdez Car sales person, Steve Hernandez has no customer service skills. He does not listen, every comment was replied to with an excuse, and a few lies and Car sales person, Steve Hernandez has no customer service skills. He does not listen, every comment was replied to with an excuse, and a few lies and many assumptions, never once did he give a straight answer, or listen to the comments, if it wasn't for Reagan, used car manager, we would have walked away. I hope the service department respects their customers better than sales.... More

Great Experience!!! After an exhausting (2) weeks searching for a new car, we found the right team and service at North Park Lincoln. Starting with Angelica & Missy at t After an exhausting (2) weeks searching for a new car, we found the right team and service at North Park Lincoln. Starting with Angelica & Missy at the front counter that welcome you to their beautiful showroom, then continuing with the sales process were Joe Lopez, went “Above and Beyond” to make absolutely sure we had found the right car. (approx. 10 test-drives various cars) Even though we were pre-financed, Chris at closing found us a better rate and a “no pressure” sales tactic on extended warranty and all those other items that other dealers try and scare you with if you don’t purchase. In the end, when we thought all was done and complete… Rea?gan the Sales Manager came in to visit with us and make sure all had been done to make this experience a positive one!!!! My wife and I recommend the team @ North Park Lincoln for anyone that is shopping for your next new vehicle… no matter what your price range is. Great Experience and Good people!!! Mr. & Ms. Acosta More

Amazing experience! I bought an inexpensive car from Mark Trachta about 2 years ago, everything was perfect! Even though the price was so low on the car, he treated me as I bought an inexpensive car from Mark Trachta about 2 years ago, everything was perfect! Even though the price was so low on the car, he treated me as if i were purchasing a luxury vehicle and was very helpful. Since then i have referred several friends/co-workers to him and they have all told me they had awesome experiences with him as well. My car is still in perfect condition and i owe it all to Mark. Thank you!!! More

What an absolute pleasure! From the first contact all the way through the orientation of how to handle the whistles and toys, Steve Hernandez was an absolute professional - offe From the first contact all the way through the orientation of how to handle the whistles and toys, Steve Hernandez was an absolute professional - offering helpful tips and information at appropriate stages of the process. More

Will not honor sales appointments I called and spoke with Rene Ramirez regarding a car I saw online I was interested in purchasing. Since I would be making a trip from Austin, I confi I called and spoke with Rene Ramirez regarding a car I saw online I was interested in purchasing. Since I would be making a trip from Austin, I confirmed with him they still had it and made an appointment to see it no more than 2 hours later. I showed up at the agreed time where he was busy showing that exact car to someone else. He asked me to wait while he took the other person on a test drive. Obviously, I was no longer interested in doing business with them at this point. If I am willing to make a commitment to travel a couple of hours to view a vehicle, I would expect a professional dealership to reciprocate the commitment by honoring an appointment. Extremely unprofessional. I highly recommend going elsewhere. More

Sandy Small and Matt are the Best!! Sandy Small is the best Sales Person in town - cared about what my needs were and helped get me what I needed. The whole process was a pleasure and t Sandy Small is the best Sales Person in town - cared about what my needs were and helped get me what I needed. The whole process was a pleasure and their showroom (which you do have to spend a good amount of time in) is beautiful). Everyone at the dealership was Great to Work with. I would recommend anyone to go there and ask for the team of Sandy and Matt - Great!! More

Completely painless car buy experience! This was the easiest car purchase we have ever experienced! Mike Duron and Billy were so easy to work with and we were in and out in 15 minutes. Again This was the easiest car purchase we have ever experienced! Mike Duron and Billy were so easy to work with and we were in and out in 15 minutes. Again, completely painless purchase! Mike is a great guy and retired military so I would love to send him as much business as possible. The manager, Billy was incredible to work with as well! More

They found me the perfect car, customer service is amazing My experience with North Park was fantastic, from beginning to end. Based on my needs, Elliot found me the perfect used car on the first try, I didn't My experience with North Park was fantastic, from beginning to end. Based on my needs, Elliot found me the perfect used car on the first try, I didn't even need to look at any others. He was with a customer when we arrived so he pre-arranged for Joe help us, and we couldn't have been happier. Joe is so knowledgeable and friendly, and his follow up was impeccable. After the purchase, he always got back to me immediately when I had questions. Elliot sat with me and answered questions the next day before I drove it off the lot (they kept it a day to make sure it was thoroughly cleaned), and told me not to hesitate to contact him should I have more. Amy in financing was so great to work with. She's patient and explains everything very well, especially when you don't much about financing. I can't recommend North Park enough when you need a new or used car. Thanks so much to Elliot, Joe, and Amy for the stellar customer service, and for making my experience so enjoyable! More