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North Hollywood Toyota - Service Center

North Hollywood, CA

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478 Reviews of North Hollywood Toyota - Service Center

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March 03, 2024

Excelente el servicio y muy cumplidos con los tiempos! Muy a gusto en todo momento hasta con el agente! More

by EJAYALAG1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fernandez
Mar 05, 2024 -

North Hollywood Toyota responded

Gracias from #1 North Hollywood Toyota team!

March 02, 2024

They came through! Finished my Due Bill items and car works great. Would recommend this dealership More

by ericswel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Lacroix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

North Hollywood Toyota responded

Thanks for the 5 stars and amazing feedback -- your recommendation is much appreciated and very much valued. Thanks is not enough!

March 02, 2024

Everything from making appointments to picking up my vehicle was professional and easy!! Rooney was Great!! More

by claudiacarrasco73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rooney
Mar 05, 2024 -

North Hollywood Toyota responded

Your 5 stars means everything to our #1 North Hollywood Toyota team! We agree that Rooney is amazing as is our service team overall. Thanks for choosing us -- we know you have choices and your support and loyalty means so much. Take care until next visit.

March 02, 2024

Service was fine, but they make you jump through extra hoops to get their advertised service specials. I usually go to Longo and they offer you their service specials without you having to bring it up. More

by izelaya08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diaa Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alonso
Mar 05, 2024 -

North Hollywood Toyota responded

We sincerely appreciate your honest feedback and for choosing North Hollywood Toyota. I understand your frustration with the advertised specials and we never want a customer to be frustrated or confused like this. I will speak with our Service Director Leon and make sure this is not occurring in the future. Thank you again.

March 02, 2024

Great service, helpful staff. Would be a five star review if not for two things: 1) Two hours seems a bit excessive for service when the customer makes an appointment. 2) The mana More

by THEDOCTORROBINSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (service department) - five stars!
Mar 05, 2024 -

North Hollywood Toyota responded

Thank you for choosing North Hollywood Toyota for your recent service. We work hard to earn 5 stars and understand your feedback -- we take it very seriously. I will be speaking with our Service Director and sharing your feedback right away. Thank you for sharing this important feedback.

March 01, 2024

I brought my Toyota in for a oil change in routine check. I was very happy with the service Russell provided, and my car was ready faster than I thought it would be. More

by arlinew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Mar 06, 2024 -

North Hollywood Toyota responded

Your feedback is so nice and very much appreciated! I will share this with Russell and our #1 North Hollywood Toyota team right away. Let us know how we can help in the future too.

March 01, 2024

Good very good idid have good experientia continue making safe and fast for ever thanks More

by JUANPGALDAMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Lacroix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Palash Chowdary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griselda Castellanos Zopena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laarni Campo, David Castillo
Mar 05, 2024 -

North Hollywood Toyota responded

Thank you for your business and for supporting us also with nice comments and 5 stars.

March 01, 2024

Easy to make appt at a time that worked for me. Fasting and out in drop off. Work done in timely order and reasonable price. Service associate, Angel, was great, friendly, efficient, and good commu More

by OEIDDE
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 05, 2024 -

North Hollywood Toyota responded

"Fast and Easy" is what we are all about at North Hollywood Toyota -- and fixed right first time too! Your feedback is amazing and so important to us. Plus the 5 stars is perfect and we thank you so much from our entire team.

March 01, 2024

Gina is the only saving grace of this place. There have been countless issues with my car since purchasing and Gina has been the only helpful person. My first experience in the service departmen More

by OLIVIABCHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre Baghdasarian
February 29, 2024

Everyone I encountered in Service Dept was friendly and helpful. The work done was really helpful and appreciated. The reservation system works really well at NoHo Toyota. Best, Michael Hines More

by mikehines34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

North Hollywood Toyota responded

Thank you so much for this nice feedback and 5 stars -- it means everything to our North Hollywood Toyota team!

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