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North Hollywood Toyota
North Hollywood, CA
1,707 Reviews
At Family-Owned North Hollywood Toyota, we believe in one simple mission — to make doing business anywhere else simply unacceptable for customers who value quality, professionalism, and exceptional service. And the only way to achieve that is with Good People on your side.
Proudly serving North Hollywood and surrounding communities — including Burbank, Studio City, and Universal City — since 1967, we’ve grown to become one of the largest New and Used Toyota dealerships in the San Fernando Valley. From Sales, Service, and Parts to our Certified Toyota Collision Center, you’ll find everything you need under one roof.
We know your time matters. That’s why we’ve eliminated the long, stressful negotiation process. Every vehicle on our lot is presented with transparency and integrity — and Toyota has consistently rated our Vehicle Display Quality among the highest in Southern California. Our cars are cleaner, better cared for, and ready when you are.
Whether you’re shopping for a New Toyota, a Certified Used Vehicle (TCUV), or simply need Service, Parts, or Collision Repair, our team makes it easy to get the information you need to make a confident, well-informed decision.
We’re also proud to offer exclusive programs for our community:
Studio Employee Purchase Program — special discounts for employees of NBC/Universal, Warner Brothers, Disney/ABC, and their affiliates.
Business Solutions — helping small business owners establish credit directly with Toyota Financial Services (TFS).
Military, College Grad, and First-Time Buyer Programs — because we believe in helping everyone drive home happy.
At North Hollywood Toyota, you’re more than a customer — you’re part of the family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,707 reviews
June 22, 2025
Service done quickly and well. Nice to sit and work and have coffee. Please stop showing Fox News, in the lounge, though. Subtracted a star for that. This is a terrible sur Nice to sit and work and have coffee. Please stop showing Fox News, in the lounge, though. Subtracted a star for that. This is a terrible survey page - I can't scroll to see all of the questions. Subtracted a star for bad user experience on the survey. More
by ei214
Verified CustomerEmployees Worked With
None
June 20, 2025
My recent service experience at North Hollywood Toyota was Excellent ! My standard maintenance as well as my recall issue were both handled in an extremely timely and efficient manner. I'd give the was Excellent ! My standard maintenance as well as my recall issue were both handled in an extremely timely and efficient manner. I'd give the entire North Hollywood Toyota Service Team... Abigail (appt scheduler)... Russ (service advisor)... and the on-site service technician : A Perfect Score !!! "100% Certified" Well Done, Everyone... More
by HeyMisterCaliMan
Employees Worked With
Abigail (service appt scheduler), Russ (service advisor), unknown name (on-site service technician)
June 20, 2025
.Check in, check out and shuttle pick-up were smooth, friendly and efficient. Turn around time on the service was shorter than expected. Good experience all around. friendly and efficient. Turn around time on the service was shorter than expected. Good experience all around. More
by tomriggin1
Employees Worked With
Gina Vasquez
June 19, 2025
Jack helped me get through rough battery and tire situations. Seems to me the Office and Mechanics work as a pretty good team. Even though there are young Mechanics learning that work there, any prob situations. Seems to me the Office and Mechanics work as a pretty good team. Even though there are young Mechanics learning that work there, any problems that arose were addressed quickly and with professionalism. There was never a time I felt alone in the process. Jack was there with me. It is never fun to take your car into the shop, but I felt taken care of. Jack was attentive and informative. I would like to see management allow for the office to take more time with us though. For them to slow down and make sure we understand everything that is happening. I felt I had more questions and wanted to understand better before being ushered off. That is on me for not speaking up, but it also on the guidance of the service center to make sure customers feel informed. And that starts at the top. So if you're reading this know that if you find yourself having your car serviced, go see Jack, but make sure you speak up when and if you don't understand or need more time to. Also, if you end up using Sunbit to help pay for services, know that you will have to pay roughly half of the total cost when you pick up your car. I had to pay $595.26 out of a $1190.51 total cost. It's just something to prepare for, think about and be aware of. More
by LAMBWRITER
Employees Worked With
Jack in Service
