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North Hollywood Toyota
North Hollywood, CA
677 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side.
As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer.
We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you.
We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept.
We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 677 reviews
May 09, 2019
Courteous - friendly Excellent location; knowledgeable staff and technicians. I didn't feel pressured in making a purchase. The salesperson explained clearly the feature Excellent location; knowledgeable staff and technicians. I didn't feel pressured in making a purchase. The salesperson explained clearly the features and benefits of the car I expressed interest in. More
by marcuseley03
Employees Worked With
Hoang Nguyen, Yoshi Urena, Eli Castillo
Helpful May 09, 2019
standard 50k service Brought my RAV4 in for service. They got on it and I got a call within an hour. The service was thorough-- results: perfect - and fast! Brought my RAV4 in for service. They got on it and I got a call within an hour. The service was thorough-- results: perfect - and fast! More
by Richard Allen
Employees Worked With
Russell Pascale
April 18, 2019
Excellent Service!!! The whole experience was simplified and transparent. No hidden fees and stress free. Eli is kind and genuinely looking out for the costumers best inte The whole experience was simplified and transparent. No hidden fees and stress free. Eli is kind and genuinely looking out for the costumers best interest. Never felt like he was trying to upsale me a vehicle I didnt want or would later have trouble paying for. We went in looking for an affordable commuter car for my husband, and left the dealership with just that! He listens to what you want and does his best to make it happen at an amazing price. I'll definently be returning for my later purchases and sending my family and friends his way. Thanks again Eli Castillo. More
by KarinaR
Employees Worked With
Eli Castillo
April 13, 2019
AMAZING EXPERIENCE I’m so happy with my buying experience!! Eli Castillo is definelty the best. This was my third time purchasing a car. And this was definelty the easi I’m so happy with my buying experience!! Eli Castillo is definelty the best. This was my third time purchasing a car. And this was definelty the easiest, and best experience. I didn’t feel like I was being pressured or hassled to getting something. Eli was honest, and truly wanted to give me the best buying experience. Thanks for your exceptional experience. I would definelty recommend Eli to anybody that wants an easy buying experience. More
by Salargueta
Employees Worked With
Eli Castillo
April 10, 2019
The Best Toyota Dealer Eli gave us the best service not only was he very kind and helpful , Eli made sure we were happy with our purchase. He answered all our questions and Eli gave us the best service not only was he very kind and helpful , Eli made sure we were happy with our purchase. He answered all our questions and made sure we got what we were looking for . More
by sml1600
Employees Worked With
Eli Castillo
April 09, 2019
Amazing service Eli help me through the whole process explain to me from A-to-Z was very transparent and honest I would highly recommend them to my friends and family Eli help me through the whole process explain to me from A-to-Z was very transparent and honest I would highly recommend them to my friends and family More
by klaussyj3
Employees Worked With
Eli Castillo
April 08, 2019
Thanks to Eli Castillo! I was really glad I found Eli Castillo via the internet and I give top ratings based on my good experience with him. The fair, no-haggling price he ga I was really glad I found Eli Castillo via the internet and I give top ratings based on my good experience with him. The fair, no-haggling price he gave and his no-pressure, down-to-earth approach is what helped me decide to purchase my new 2019 Corolla from North Hollywood Toyota. I considered other makes and models and several other dealers, including four other Toyota dealers and was stunned at how aggressive car dealers are. So I was glad Eli Castillo was the exception to the norm. His calm, easy-going demeanor helped me feel I was in good hands. He said he was like that with everyone and would always be no-pressure and honest. I quickly learned that his statement was uncommonly true. He’s one of the good guys. (I must also say that my time with the finance manager was far from as good as my experience with Eli. I’ve since found that finance managers have worse reputations than car dealers do. Be alert and prepared, take your time, double-check all numbers.) Eli continues to be helpful when I’ve contacted him with after-purchase questions. I also appreciated other salesman at the dealership who answered questions I stopped by to ask as I was learning the car’s functions I was unfamiliar with. Gina Vasquez of Customer Relations was also especially nice and helpful. The front of the folder I was given that includes all the purchase paperwork says, “North Hollywood Toyota. Truly Exceptional Shopping Experience”. My experience with Eli Castillo was indeed exceptional. More
by Steven's car
Employees Worked With
Gina Vasquez, Eli Castillo
April 04, 2019
It was truly exceptional. My salesperson Eli was exceptional. Very friendly,.thorough and knowledgeable. He made the entire process very easy. The deal agreed to was fair and I My salesperson Eli was exceptional. Very friendly,.thorough and knowledgeable. He made the entire process very easy. The deal agreed to was fair and I am very happy with the experience. More
by Car Queen Steph
Employees Worked With
Ali,Saab, Eli Castillo
April 03, 2019
Great customer service Great customer service. Had a very pleasant experience would totally recommend this dealership to family and friends. Made car shopping enjoyable, fas Great customer service. Had a very pleasant experience would totally recommend this dealership to family and friends. Made car shopping enjoyable, fast, and easy. Thank you again! More
by Cynncastro
Employees Worked With
Eli Castillo
April 03, 2019
Execelente calidad de servicio Me gusto tanto el servicio fueron muy amables y demasiados consientes con nosotros nos atendieron y nos ofrecieron sus servicios conforme a nuestras n Me gusto tanto el servicio fueron muy amables y demasiados consientes con nosotros nos atendieron y nos ofrecieron sus servicios conforme a nuestras necesidades y disponibilidad que teníamos More
by Joaquinapm1
Employees Worked With
Eli Castillo, Paul Hemer
