North Hollywood Toyota

The entire crew at North Hollywood Toyota does a fantastic job. My awesome service rep was Angel this time, who took fantastic care of me. But I’ve purchased many cars there over the years and am al fantastic job. My awesome service rep was Angel this time, who took fantastic care of me. But I’ve purchased many cars there over the years and am always treated with the utmost care. Great service!! More

Every time I go I receive excellent customer service. Paul Carrasco gives me the updates on the maintenance needs that my Toyota RAV4 needs. The human quality and attention I receive has not been found Paul Carrasco gives me the updates on the maintenance needs that my Toyota RAV4 needs. The human quality and attention I receive has not been found in any other dealer. I highly recommend North Hollywood Toyota More

Excellent proactive effort effective efficient good service nice greetings good service great customer service great management service nice greetings good service great customer service great management More

Excellent. Can’t wait to schedule my 15k service! Customer support at its very best! Can’t wait to schedule my 15k service! Customer support at its very best! More

Latin did her job well and Sergio is so nice and helpful Laarni as well Laarni as well More

I hate this tactic that I think most dealers (not just this one) use: When the sales person presents a price and asks if it would be acceptable, you say "yes" but then he has to "ask the manager." Then th this one) use: When the sales person presents a price and asks if it would be acceptable, you say "yes" but then he has to "ask the manager." Then the sales person comes back with a higher amount, blames it on "the manager." Why even suggest an amount if you can't honor it? Such a weird game. They make it sound like the sales person is on your side, and it is the fault of the unseen manager that won't offer a better deal. They also did a bait and switch on my trade in value. They offered an amount, asked if it was acceptable, then came back from "the manager" with a reduced amount. WTH? They also add extra costs for things you didn't ask for that you now have to work at removing. So after going back and forth with "the manager," I ended up basically just a few bucks less than the online price shown on the vehicle. I suppose I got a fair deal (not a great deal) on the used RAV4 Hybrid I ultimately bought, but it sure took a lot of time and effort to get there. I will say that the people I dealt with directly were friendly and tried to be helpful. I have bought a vehicle from this dealership before and I have had multiple Toyotas serviced by them as well, so that's why I am still going to recommend this dealership. I just had to rant about the sales process... More

Great attention and service we recommend to everybody North Hollywood it’s the best Thank you North Hollywood it’s the best Thank you More

Luis went out of his way to get us the car other dealers said they could not get. said they could not get. More

Happy with my purchase, will come here again for future car buys. The process was fast was in and out in like 3 hours with looking, test drive and signing papers. car buys. The process was fast was in and out in like 3 hours with looking, test drive and signing papers. More

Big fan of North Hollywood Toyota! They changed how I feel about buying a car by being different than any other dealership. Wouldn’t buy from anyone or anywhere else! They changed how I feel about buying a car by being different than any other dealership. Wouldn’t buy from anyone or anywhere else! More