North Hollywood Toyota

The technician was honest, that is very important and he put my mind at ease when he told me that was nothing wrong with my car put my mind at ease when he told me that was nothing wrong with my car More

Ana was great but service was not opened on time for a 7 am appointment. Other dealers that I have visited are extremely prompt. Several cars were blocking the street waiting to be let in extending close t am appointment. Other dealers that I have visited are extremely prompt. Several cars were blocking the street waiting to be let in extending close to 15 mins past opening hours. I am not sure if this is normal operating procedures but definitely did not start my impression well. I do appreciate that once we finally got in, the time to complete the service was done promptly. More

I am confident that the work is good, but waiting 3 hours and 20 minutes for my car to be ready is just TOO much. And no coffee because the coffee machine was broken. I understand that service advisors' ha and 20 minutes for my car to be ready is just TOO much. And no coffee because the coffee machine was broken. I understand that service advisors' hands are tied, but this is such a busy dealership's service department that they should consider expanding the service department. This is just too frustrating. More

I appreciated Carlos corresponding with me via email. Carlos provided vehicle information and photographs. I appreciated Carlos not being pushy, car dealerships are tiresome and time consuming. Email cor Carlos provided vehicle information and photographs. I appreciated Carlos not being pushy, car dealerships are tiresome and time consuming. Email correspondence made this purchase more convenient. Hopefully other dealers catch on with this methodology More

I appreciated the Uber services to and from my home instead of waiting for a few hours during servicing. All staff were polite and the public areas were clean and functional. instead of waiting for a few hours during servicing. All staff were polite and the public areas were clean and functional. More

Not recommended They sold me the car they wanted not the one I wanted.. they lied about having the car I wanted ,so I drove 60 miles to go get the car, it wasn't the car they described over the phone. the one I wanted.. they lied about having the car I wanted ,so I drove 60 miles to go get the car, it wasn't the car they described over the phone. They tried to give me a super high interest rate,,when I have perfect credit. Also I was clear when I said I dont want NO EXTRAS, when doing paperwork the financing. Manager kept. Insisting, got me thinking,,SO I SAID ok,add it.(gap,extended warranty) so last minute I changed my mind I said remove it,just personal preference and he got super mad, he almost kicked me out of hes office. So I did buy the car but he gave me about a week to get my own loan, went to my credit union and got a better deal. My credit union gave me a check,I personally took it to that guy and I never wanna see them again.very BAD experience. If you don't know about cars they'll sell you whatever they want not what you want. More

Everyone was super nice , especially Mario! I loved my experience there , they helped me out to get my dream car! I loved my experience there , they helped me out to get my dream car! More

Arturo M. provided excellent service! He was friendly, professional, and knowledgeable, and took the time to answer all my questions. I truly appreciate his ho provided excellent service! He was friendly, professional, and knowledgeable, and took the time to answer all my questions. I truly appreciate his honesty and great customer service. I highly recommend Arturo for a great car-buying experience! More

Sales person was very understanding to what I was looking for and showed me several vehicles until I was satisfied with my choice looking for and showed me several vehicles until I was satisfied with my choice More

Eddie and Armani and Cedric made the deal super easy and quick. I came in and left with a new car, all in a quick Saturday night quick. I came in and left with a new car, all in a quick Saturday night More